ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership:
[3563] Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership: Build a Growth Centric Culture
Best practices to drive consistent program growth.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Do you have the right structure, people, processes and technology to deliver
consistent incremental growth? In this presentation national strategic growth expert, Michael Ferris, delivers an in-home care provider presentation where you will discover how
to implement best practices at your agency to drive consistent program growth while driving down the cost of sales per admission. Planning and budgeting process will be covered
as well as other topics including 5 ways to drive down the cost of sales per
admission, keys to sales training success and sales management, importance of the sales process, growth centric culture and managing referrals
from receipt to admission.
TAHC&H Faculty/Presenter(s): Michael Ferris, Managing Partner and Trainer in Chief, Healthcare Strategica, LLC
About the Presenter(s):
Michael Ferris found his passion for home health, hospice, palliative care and in-home
community-based services 27 years ago. He was originally on the operational side of the business until starting his first consulting practice in 2000.
Since that time, he has consulted and provided strategic growth advisory services to many of the leading home health and hospice organizations in the country.
As the developer of the industry best-practice sales training process, he has trained thousands of the most successful sales professionals in the industry.
Michael founded Healthcare Strategica in 2018 to re-imagine the relationship between consultant and client in the hospice and home care industry.
In 2020 he created the Healthcare Strategica Sales Academy to deliver his legendary sales training on-demand to the industry. He is the author of 11 industry specific
books related to strategic growth for healthcare, home health and hospice.
[3563] Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership: Build a Growth Centric Culture
- Speaker
- Ferris, Michael
- Model
- 3563
$30.00
Advanced Concepts in Finance
[3564] Advanced Concepts in Finance
This presentation outlines key principles for participation and consensus
with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A good budget is the foundation of any strong financial plan. It
requires a range of perspectives within home care and hospice organizations to set realistic (not optimistic) plans. Budgeting
exercises must consider team functions and goals, allowing necessary time to gain input and share an understanding of how the
budget can foster consistent operational performance. This presentation outlines key principles for participation and consensus
with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s):
Amy Knight is a CPA, originally from Oklahoma and now based in Austin,
Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience
with all financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues
that are specific to healthcare providers.
[3564] Advanced Concepts in Finance
- Speaker
- Knight, Amy
- Model
- 3564
$45.00
Advanced Concepts in Communication| Everyone Communicates, Few Connect
[3565] Advanced Concepts in Communication| Everyone Communicates, Few Connect
Learn how to successfully execute change management and avoid the common missteps that lead to stress and burnout.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or risk being left behind.
In this presentation leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy
About the Presenter(s):
Marcylle Combs After over 30 years in home health care and hospice, holding many positions including field nurse,
director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies,
serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle
is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently
serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other
financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various
subjects such as mentoring, leadership and communication.
[3565] Advanced Concepts in Communication| Everyone Communicates, Few Connect
- Speaker
- Combs, Marcylle
- Model
- 3565
$37.50
Advanced Concepts in Operations
[3566] Advanced Concepts in Operations
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Coming Soon!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings
throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR &TPE appeals
with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate
Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide toOASIS-D1.
[3566] Advanced Concepts in Operations
- Speaker
- Gaboury, Melinda
- Model
- 3566
$37.50
Advanced Concepts in Infection Control | A Comprehensive Infection Pgm to Prevent Transmission
[3567] Advanced Concepts in Infection Control | A Comprehensive Infection Program to Prevent Transmission of Infectious Diseases
Steps you, as an administrator or leader in the agency, need to ensure is taking place to meet regulatory guidance, and keep your staff and clients safe.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A comprehensive infection prevention and control (IPC) program is part of the Conditions of Participation,
Emergency Preparedness, and OSHA surveys. COVID made agencies acutely aware of the potential gaps in their infection control and prevention programs. In this presentation learn what basic
steps you, as an administrator or leader in the agency, need to ensure is taking place to meet regulatory guidance, and keep your staff and clients safe. Before COVID- reared its ugly head,
the CDC noted in an Emerging Infectious Disease article that home-based nurses or caregivers have the opportunity to spot signs of infection during wound care, respiratory care,
infusion therapy, enteral therapy, and urinary tract care. From basics of teaching proper techniques, to monitoring, to contact tracing, we discuss ways to combine several of your
activities to decrease the amount of work needed to meet regulatory guidelines.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J’non Griffin RN, MHA, HCS-D,HCS-C,HCS-H,COS-C | SimiTree Healthcare Consulting
About the Presenter(s):
J’non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in
Health Care Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is
certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care
Specialist-Compliance (HCS-C)and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars
and has been a nationally recognized speaker on a variety of subjects.
[3567] Advanced Concepts in Infection Control | A Comprehensive Infection Program to Prevent Transmission of Infectious Diseases
- Speaker
- Griffin, J'non
- Model
- 3567
$30.00
Advanced Concepts in Training Requirements | More Than Just a Checklist
[3568] Advanced Concepts in Training Requirements | More Than Just a Checklist
A summary of the required training for all Home & Community Support Services Agencies
(HCSSA) to assure that employees, contractors and volunteers receive the right training at the right time.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: This presentation provides a summary of the required training for all Home & Community Support Services Agencies (HCSSA).
The administrator must assure that employees, contractors and volunteers receive the right training at the right time. Despite the difficulty of this undertaking,
this presentation encourages you to embrace training as a an opportunity to improve performance, business alignment, value, and retention.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Valerie Cornett, MS, Chief of Strategy and Innovation, MAC Legacy
About the Presenter(s):
Valerie Cornett is the Chief of Strategy and Innovation for MAC Legacy. Valerie has been in
the home health and hospice industry since 1995, and brings many distinctive qualities to the team. She has served in many roles over the years spanning from education
to operations to finance. Her leadership experience will help agencies not only meet their goals, but also solve a myriad of challenges. Valerie looks forward to
building relationships with providers and other vendors to strengthen the industry.
[3568] Advanced Concepts in Training Requirements | More Than Just a Checklist
- Speaker
- Cornett, Valerie
- Model
- 3568
$30.00
Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
Reviews the current state of Federal and Texas state fraud and abuse law governing marketing plus tips for structuring compliant arrangements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: There’s been a rise in investigation, civil litigation and criminal prosecution and of marketing arrangements,
including in the home health and hospice industry sector. This presentation reviews the current state of Federal and Texas state fraud and abuse law governing marketing and
review several example cases. The presenters also present tips for structuring compliant arrangements.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Heidi Kocher, JD, MBA, CHC, Partner, Liles Parker, PLLC and Jennifer Papapanagiotou, JD, Partner, Liles Parker, PLLC
About the Presenter(s):
Heidi Kocher Esq., MBA, CHC, is a partner with the law firm of Liles Parker. She has over 20 years of experience advising
and defending health care clients on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and
deploying policies, procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of
Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown University
Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is also Certified in Health Care Compliance.
About the Presenter(s):
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health
care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and
abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and
Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and
addressing Medicare and Medicaid program coverage and reimbursement issues
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
- Speaker
- Papapanagiotou, J & Kocher, H
- Model
- 3569
$45.00
Emergency Preparedness | Play Calling
[3570] Emergency Preparedness | Play Calling
Emergency Preparedness is a "team sport"; learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Emergency Preparedness is a "team sport". Having an overall "play calling" strategy that favors your agency's
strengths as well as identifies and improves upon your weaknesses is required by CMS regulation. In this presentation, learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Gibson Osburn, RN, HCS-D, COS-C, Director of Education, SimiTree Healthcare Consulting
About the Presenter(s):
Jennifer Gibson Osburn is a Registered Nurse with over 27 years of combined home health staff nurse, clinical management,
administration, and technology experience. This diverse background combined with certifications for OASIS and ICD-10 coding knowledge creates a depth of connection to home health staff across the nation.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding,
OASIS, agency operations and management. Her heart for teaching and supporting home health professionals has created opportunities to present for The Joint Commission, CHAP, NAHC, and
numerous state home health associations.
[3570] Emergency Preparedness | Play Calling
- Speaker
- Osburn, Jennifer
- Model
- 3570
$45.00
Complaint Investigation and Resolution | Managing Complaints
[3571] Complaint Investigation and Resolution | Managing Complaints
Improve the effectiveness and consistency of managing complaints.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance
improvement (QAPI) to manage and reduce such complaints. Develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][5]complaint investigation and resolution
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Kay Hollers, RN, MPH | Independent Consultant| HealthCare ConsultLink
About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate
member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public
Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State
University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and
hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3571] Complaint Investigation and Resolution | Managing Complaints
- Speaker
- Hollers, Kay
- Model
- 3571
$30.00
Abuse, Neglect and Exploitation | Agency Investigations
[3572] Abuse, Neglect and Exploitation | Agency Investigations
Discover the expectations listed in the Texas Administrative Code for Agency Investigations and a detailed, step by step,
process for reporting according to the HCSSA regulations.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: What is self-reporting and how can an agency stay in compliance with the HCSSA requirements?
In this presentation you will discover the expectations listed in the Texas Administrative Code for Agency Investigations and provided a detailed, step by step,
process for reporting according to the HCSSA regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Kay Hollers, RN, MPH | Independent Consultant| HealthCare ConsultLink
About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate
member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public
Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State
University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and
hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3572] Abuse, Neglect and Exploitation | Agency Investigations
- Speaker
- Hollers, Kay
- Model
- 3572
$30.00
Infection Control | 2021
[3573] Infection Control
Presents the current regulatory requirements for infection control for home health and hospice agencies.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A presentation on the current regulatory requirements for infection control for home health and hospice agencies, as well as practical
implementation of the regulations within your agency. The presentation offers tips and tools for you to use as you tackle the ongoing challenge of educating staff,
patients and caregivers about this ever-important requirement: §558.259(d)(8)
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenters: Colleen Bryan, RN, JCC Consulting
About the Presenters:
Colleen Bryan has worked in the home care industry since 1996, holding various
positions in both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is
currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas.
Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries.
She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to
provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3573] Infection Control
- Speaker
- Woods, Colleen
- Model
- 3573
$45.00
New Reporting Requirements | SB809 & Rider 143 | COVID-19 Funds Reporting
[3576] New Reporting Requirements | SB809 & Rider 143 |COVID-19 Funds Reporting
Details of this important new reporting requirement affecting all HCSSAs.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The 87th Texas Legislature directed the Health and Human Services Commission
(HHSC) to report federal COVID-19 funding from specific health care institutions, and certain costs those providers have spent related to COVID-19 public health emergency.
This presentation features Amy Knight, CPA and Texas HHSC Senior Financial Analysts who present and discuss the details of this important new reporting requirement affecting all HCSSAs.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group; Mohib Nawab, CPA, Senior Financial Analyst – Acute Care and Tori Ponson, Senior Financial Analyst - Hospital
| Provider Finance Department, HHSC
About the Presenter(s):
Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years
experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health,
hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3576] New Reporting Requirements | SB809 & Rider 143 |COVID-19 Funds Reporting
- Speaker
- KnightA, NawabM, PonsonT
- Model
- 3576
$45.00
State Survey Readiness for All HCSSAs
[3577] State Survey Readiness for All HCSSAs
Understand the importance of preparing ahead and compliance with federal and state requirements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Program Description: This session will enhance the knowledge of the Administrator or Alternate Administrator in the area of state survey
readiness. This activity will provide data and insight gained through survey experience to help the attendee implement education, tools and processes in their practice.
This ensures the attendee will understand the importance of preparing ahead and compliance with federal and state requirements.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Valerie Cornett, MS, Chief of Strategy and Innovation, MAC Legacy
About the Presenter(s):
Valerie Cornett is the Chief of Strategy and Innovation for MAC Legacy. Valerie has been in
the home health and hospice industry since 1995, and brings many distinctive qualities to the team. She has served in many roles over the years spanning from education
to operations to finance. Her leadership experience will help agencies not only meet their goals, but also solve a myriad of challenges. Valerie looks forward to
building relationships with providers and other vendors to strengthen the industry.
[3577] State Survey Readiness for All HCSSAs
- Speaker
- Cornett, Valerie
- Model
- 3577
$52.50
MCO Claims Issues
[3578] MCO Claims Issues
What, When, Where, and How to address Provider complaints and inquiries against your Managed
Care Organization.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this presentation HHSC Senior Manger of Managed Care Compliance and Operations Michael Osborne
describes the What, When, Where, and How to address Provider complaints and inquiries against their Managed
Care Organization.
TAHC&H Faculty/Presenter(s): Michael Osborne, Sr. Manager, Managed Care Compliance and Operations, HHSC
About the Presenter(s):
Michael Osborne is the Sr. Manager Managed Care Compliance and Operations for HHSC. He has 25 years of
State Service with The Texas Department of Health and the Health and Human Services Commission; 17 years with the Vendor Drug Program, assisting with pharmacy providers with Point of Sale claims and software issues;
and 8 years with Managed Care Compliance and Operations, Senior manager of Research and Resolution. Coordinate complaints, from various stakeholders, against the MCOs to ensure the timely delivery of
contracted services and benefits to members and reimbursement to the providers.
[3578] MCO Claims Issues
- Speaker
- Osborne, Michael [HHSC]
- Model
- 3578
$30.00
THMP PEMS | Provider Enrollment and Management System
[3579] THMP PEMS | Provider Enrollment and Management System
An explanation of this new system and provider responsibilities.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The Texas Medicaid & Healthcare Partnership’s (TMHP) Provider Enrollment and Management System (PEMS) is
coming soon. TMHP's Israel Barco explains this new system and provider responsibilities. Provider enrollment functions will be available through PEMS,
and providers must use the new system to enroll in Texas Medicaid. The new system will be the single tool for provider enrollment, reenrollment,
revalidation, and maintenance requests (maintaining and updating provider enrollment record information).
TAHC&H Faculty/Presenter(s): Israel Barco and Yolanda Brown, THMP
About the Presenter(s):
Israel Barco is a TMHP Provider Relations Representative, in billing and education for The Texas Medical Center,
Gulf Coast Region. As a Provider Relations Representative, hisob is to provide Billing and provider education and ensuring that every Texan from oldest to tiniest Texan are receiving care without delay. He has 30 years of billing and revenue cycle experience with extensive knowledge in Medicaid education.
About the Presenter(s):
Yolanda Brown is the TMHP Provider Relations Retention and Recruitment Rep for Houston Region.
As a Provider Relations Representative, she is responsible for ensuring that a strong provider network is available to provide endless client care. She has 10 years of
extensive knowledge of the Provider Enrollment process working as a Provider Enrollment Specialist, validating, and processing Medicaid Applications.
[3579] THMP PEMS | Provider Enrollment and Management System
- Speaker
- Barco, Isreal
- Model
- 3579
$22.50
Hospice | Conditions For Payment – You Do Want to Keep Your Monies, Don’t You?
[3580] Hospice | Conditions For Payment – You Do Want To Keep Your Monies, Don’t You?
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | January 14, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: This session will outline and detail specific methods, backed up by regulatory references
that can ensure your hospice bills accurately for the care you plan and provide. The emphasis will be on how to ensure that the clinical activities including
eligibility criteria and on-going documentation requirements such as the face to face encounters, the physician narratives, and necessary orders for changes
in condition are included in the billing audit procedures. The speaker will also include information you need to know about transfers to and from your hospice,
billing for contracted physicians, inpatient and respite stays and conditions for payment. This discussion will include principled practices that must be included
in a hospice’s billing policies and procedures in order to mitigate possible implications of fraud and abuse.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda, with more than 28 years in home care, has over 18 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association
meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR
&TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group
and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3580] Hospice | Conditions For Payment – You Do Want To Keep Your Monies, Don’t You?
- Speaker
- Gaboury, Melinda
- Model
- 3580
$37.50
Hospice | Palliative Care: Expanding Our Reach Across Providers
[3581] Hospice | Palliative Care: Expanding Our Reach Across Providers
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | March 11, 2021
Program Description: Do you see the words "palliative care" and think Hospice?
Many do, but that would be the furthest from the truth! Palliative care applies to a multitude of providers in the Home Care
Industry. Join Dr Linda Tavel in this insightful webinar as she delves into the definition and history of palliative care,
guidance on how to start a palliative program and palliative care best practices all while she applies this across the continuum of providers.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Linda Tavel, MD MBA FAAHPM, Hospice Medical Director
Texas Home Health and Hospice, AccentCare/Seasons Hospice
About the Presenter(s):
Dr. Linda Tavel serves as National Hospice Medical Director for Accentcare Hospice and Hospice Medical Director
for Texas Home Health and Hospice in Houston, Texas. She graduated from the University of Texas Health Science Center at Houston, and completed a residency in Family Medicine at
Memorial Hermann Southwest Hospital, where she trained alongside chaplain trainees at the Clinical Pastoral Education program. She obtained an MBA from University of Houston a
t Clear Lake in 1999. She has practiced hospice and palliative medicine since 2001—full time since 2004. Her interests are in performance improvement, patient safety as it pertains
to the care of hospice and palliative care patients, and in decision making tools for advance care planning. She also has passions for creating a healing environment. Dr. Tavel is
a proud native Houstonian and lives with a Geriatrician, a Web Designer, and a cat.
[3581] Hospice | Palliative Care: Expanding Our Reach Across Providers
- Speaker
- Tavel, Linda Dr
- Model
- 3581
$37.50
Hospice | Breathing Life into Bereavement Services
[3582] Hospice | Breathing Life Into Bereavement Services
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | April 14, 2021
Program Description: As hospice professionals, we comfort family members suffering through
the sadness and grief related to the death of a loved one. The bereavement program we provide helps them cope and eventually thrive
in their new normal. It is hard but fulfilling work. All too often, bereavement services are not seen as a vital role of hospice care.
What if the bereavement program is reevaluated, along with the role of the bereavement coordinator? What if bereavement services can
be viewed in a new way? The concepts provided in this webinar will help your bereavement program to thrive and grow while serving
those dealing with death in a meaningful way. In this session, we will discuss the role of the bereavement program and adding the
bereavement coordinator as a member of the hospice team, what regulations say about bereavement services, and how to breathe
new life into bereavement services by viewing it from a different perspective.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized
reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3582] Hospice | Breathing Life Into Bereavement Services
- Speaker
- Ellis, Zaundra
- Model
- 3582
$37.50
Hospice | Levels Of Care – A Team Effort
[3583] Hospice | Levels Of Care – A Team Effort
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | May 20, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this session, the four levels of care will be examined to include how the interdisciplinary team determines
the appropriate level of care for each patient. This discussion will include detailed descriptions of each of the hospice team members and how each member influences the quality
of hospice care and ultimately the appropriate level of care. There will be a thorough discussion on how to meet the Interdisciplinary Group Conditions of Participation and how
effective engagement of the team members leads to improved patient and family satisfaction and ethical practices. This session will explore ideas on how to handle situations when
the team doesn’t agree on the appropriate level of care, and how to deal with live discharges incorporating licensure and Conditions of Participation compliance requirements for
these important, potentially life-changing decisions.
TAHC&H Faculty/Presenter(s): J Robert Parkey, MD MTS HMDC CMD,Board Certified in Family Medicine & Hospice and Palliative
Medicine, Certified Hospice Medical Director, Certified Post-Acute and Long-Term-Care Medical Director, Healing Hands Healthcare, LLC- Wichita Falls, Texas
About the Presenter:
J. Robert Parkey is a sixth-generation native of the Wichita Falls area, and
received his Doctorate in Medicine from the University of Texas Medical Branch in Galveston, and then completed his residency in Family Medicine
at the University of Oklahoma campus in Tulsa, where he served as Chief Resident. In 2010, he completed a Masters degree in Theological Studies
from the University of Dallas in Irving, with a personal emphasis in Biomedical Ethics.
Dr. Parkey practiced rural medicine in Henrietta, Texas for 17 years, but found a special love for the care of the elderly,
those with dementia, and for patients with terminal and life-limiting illnesses, expanding his medical specialization and joining the medical staff of
Hospice of Wichita Falls in 2008, then closing his rural practice in 2013. He is a member of numerous medical societies, including the American Academy
of Hospice and Palliative Medicine, the Society for Post-Acute and Long-Term Care, the American Geriatrics Society, the American Society for
Bioethics and Humanities, and the Catholic Medical Association.
His “spare time” is filled caring for his family ranch in Clay County, and trying to keep up with his wife Katie
(a Registered Nurse who helps him run his private practice and who serves in a number of volunteer capacities in the area) and their three
daughters. His hobbies include fishing and literature, and he is a member of the Wichita Falls Poetry Society, the Texas Poetry Society, and
the Academy of American Poets.
Dr. Parkey holds board certifications in Hospice and Palliative Medicine, Family Medicine, and board
certification by the Hospice Medical Director Certification Board. He also holds board certification from the American Board of
Post-Acute and Long-Term Care Medicine.
[3583] Hospice | Levels Of Care – A Team Effort
- Speaker
- Parker, Robert
- Model
- 3583
$37.50
Hospice | Seeing Volunteer Programming Through the Lens of 2021
[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | June 10, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Program Description: Volunteers are an important part of a hospice organization’s operations, compliance,
and quality performance. Where would we be without our volunteers? In a world where technology is an important part of everyday life, successful
volunteer professionals leverage technology to develop a volunteer recruitment and retention strategy. Gone are the days of posting volunteer
opportunities at the local coffee shop, library, or the current volunteer recruitment websites. To stand out, volunteer professionals need to
understand how to develop a volunteer recruitment and retention strategy that includes an analysis of the current volunteer program to identify
what is working well and not so well. Using that information and leveraging what we will be discussing in this session, your volunteer program
will grow in ways that you may have never imagined.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
company wide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
- Speaker
- Ellis, Zaundra
- Model
- 3584
$37.50
