Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3370] Implementation Strategies for RCD in the New World of PDGM
Learn from the presenters experience with RCD and ensure your success.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: With the implementation of RCD March 2nd, providers in Texas must be able to adapt quickly
and move from implementing PDGM in January to implementing RCD in March. Illinois and Ohio have gone before us and have valuable experience to share with
Texas agencies. This presentation features Executive Director, Sara Ratcliffe, from the Illinois Homecare and Hospice Council, who has been on the front
line of advocacy with CMS and Palmetto GBA, who will discuss their ongoing advocacy and problem solving around RCD along with
Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital, who will share her agency’s techniques that have helped her to
achieve a better than 100% affirmation rate. Learn from their experience and ensure your success.
TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital; Sara Ratcliffe, Executive Director, Illinois Home Care & Hospice Council
About the Presenters: Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the
administrator of At-Home Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the
hospital based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care hospitalization
rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist. Cheryl is committed to having a
voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care but also quality of care to those we serve all
while staying compliant with rules and regulations of home health. With the implementation of the pilot program of Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation
rate through the education and implementation of processes to ensure accurate, complete documentation.
Sara Ratcliffe serves as executive director of the Illinois HomeCare & Hospice Council (IHHC) working with its Board and our team to deliver
exceptional member services, quality educational opportunities, industry leadership and advocacy on public policy issues. Sara has successfully lobbied Congress and the Centers for Medicare
and Medicaid Services to benefit the IHHC membership. She has expertise in large group processes and thrives on coalition building, creative solutions and working toward consensus. A one-time
high school art teacher, Sara earned a BFA in Art History from the University of Illinois, Urbana-Champaign. Sara serves as the Treasurer of the Central Illinois Foodbank and is a member of
the Community Foundation for the Land of Lincoln Young Philanthropists.
[3370] Implementation Strategies for RCD in the New World of PDGM
[3467] Leading Remotely: What Performance Looks Like When No One is Watching
Examines the critical components required to keep a remote team accountable, engaged, and productive.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Leadership is the one of the most challenging concepts to understand and master. Leading remote teams requires a
unique strategic approach. This program examines the critical components required to keep a remote team accountable, engaged, and productive. You will take away realistic strategies
that can be applied to remote teams in any setting.
TAHC&H Faculty/Presenter(s): Simone Turner, RN, MPA, BSN, NEA-BC
About the Presenter(s): Simone Turner is a seasoned Nurse leader with over 25 years of experience. Her passion is leading and
inspiring young talent. She has practiced in Acute Care, Medicaid Managed Care Organizations, Home Health and Primary Care. She has a master's degree in Public Administration
with specialties in Healthcare Finance and Health Services Management. She holds a Nurse Executive Advanced (NEA-BC) certification by the American Nurses Credentialing Center.
She has practiced in New York, New Jersey, Georgia, and now finds her home in Texas. She is currently a board member of the Dallas Area Gerontological Society.
[3467] Leading Remotely: What Performance Looks Like When No One is Watching
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
Think beyond mere survival and consider opportunities uncovered by the crisis.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: As the Covid-19 pandemic reshapes companies, healthcare leaders must think beyond mere survival and
consider opportunities uncovered by the crisis. For example, focusing on retaining and hiring gifted people is a worthy strategy in many cases. Recruiting and retention
strategies during COVID-19 are changing and leaders have to be creative in how they attract, recruit, hire and retain talent.
Program Learning Objective(s): Participants will actively engage in the learning activity by identifying the key principles to
caregiver retention during a crisis and the key traits to harness to successfully lead through a crisis.
TAHC&H Faculty/Presenters: Jennifer Prescott, RN, MSN, CDP, Blue Water Homecare
About the Presenters: Jennifer Prescott is the Chief Operating Officer and Co-Founder of Blue Water Homecare based in Austin, TX.
She has spent the past 25 years in home health and hospice care and support. She proud to be the owner of one the the fastest growing agencies in Texas and is excited to
share her expertise on caregiver recruitment and retention in a changing landscape.
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
[3432] Marketing In-Home Care in a COVID World
Explore common and new ways to leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: COVID-19 has changed the way that agencies are able to market services. Gone are the senior fairs, facility drop-ins,
and hospital meet and greets. Digital Marketing has become a necessary staple for healthcare agencies during this time. This session explores common and new ways to
leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for using social media,
internet search engines, and email marketing and when each method may be advantageous and appropriate to use for different avenues of outreach for their business lines.
TAHC&H Faculty/Presenter(s): Lauren Patrick M. A., Director of Development and Marketing, Helping Restore Ability
About the Presenter(s): Lauren Patrick has had a passion for non-profit work since early in her college career. Lauren has provided marketing and
programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the
disability services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has
been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has
a passion for generational marketing as well as using digital resources to enhance networking relationships.
[3432] Marketing In-Home Care in a COVID World
[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
Are you getting the most out of your patient satisfaction scores?
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: HH-CAHPS surveys have been on hold for months due to the COVID 19 chaos.
Do you understand what that may mean to your agency and the impact it may have? The CAHPS survey requirement has been in place for some time,
and publicly reported since 2012. Ensure that data is meaningful and useful, and that you are getting the most out of your patient satisfaction
scores and how you are in control of your customer satisfaction and outcomes.
TAHC&H Faculty/Presenter(s): Colleen Bryan, Senior Consultant and Lead Educator, JCC Consulting
About the Presenter(s): Colleen Bryan has worked in the home care industry since 1996, holding various positions in
both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and
lead educator with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and
challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s
operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and
promoting excellent patient care.
[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
[3430] Medicare: Audit-Proofing Your MCR Documentation
Covers how proper documentation will alleviate the fear of ADRs, payment reviews and recoupments.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Do you fear ADRs, payment reviews and recoupments? Medicare agencies have multiple
regulations to juggle in a normal year, but with the pandemic’s emergency waivers thrown in the mix, it’s easy to overlook something. This session covers
how proper documentation will alleviate this fear as you learn strategies to prevent the largest majority of Medicare payment recoupments. Jennifer brings
an insightful overview of Medicare documentation requirements that will help you refocus and double check Medicare Coverage and Payment requirements
including:
CoPs
ADRs
TPE
RCD
COVID implications
survey readiness
Emergency Plan Preparedness documentation
TAHC&H Faculty/Presenter(s): Jennifer Osburn RN, HCS-D, COS-C, President/Founder, Home Centered Insights
About the Presenter(s): Jennifer Osburn Jennifer Gibson Osburn is a Registered Nurse with over 26 years of
combined staff nurse, clinical management, administrator, and technology experience. She is a certified OASIS specialist and Home Health coder and uses
this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC, and
numerous state home health associations. As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation,
Emergency Preparedness, Infection Control, QAPI, Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home
health professionals is the foundation on which she has launched a private home health education practice, Home Centered Insights. She is committed to the
success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees.
[3430] Medicare: Audit-Proofing Your MCR Documentation
[3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?
Includes the most current knowledge of HHSC guidance...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Are you often asking yourself what your next steps should be when one of your employees or
clients tests COVID 19 positive? Look no further! With noted speakers, Kay Hollers and TAHCH Regulatory manager, Jennifer Elder, you will walk away from this
presentation with the most current knowledge of HHSC guidance. They will provide you with resources that are the latest recommendations as you will find yourself in
a moderated discussion on what steps agencies should be taking including policy, documentation and clinical aspects.
TAHC&H Faculty/Presenter(s): Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager | Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink
About the Presenter(s): Jennifer Elder Jennifer Elder started with TAHC&H in September 2019 as the Home Care Regulatory and Policy Manager.
Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and
hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing,
Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy Development and Strategic Planning.
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985.
Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a
post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced
in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with
audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?
[3438] New Hospice Election & Addendum Requirements 2020
Reviews changes and assists in implementation of new requirements.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Hospice Election Statement changes became effective October 2020.
This presentation reviews the detailed changes to the Hospice Election Statement that are effective October 1, 2020. In addition to the Election
Statement itself, there will also be an addendum requirement that will include many clinicians needing to fully understand what is allowed and not
allowed under the Medicare Benefit and the regulations to support that decision. This presentation assists in implementation of
these new requirements. In addition there are sample Election Statements and Addendums provided.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate an intent to change or
enhance their practice by changing their election statements and complying with addendum requirement.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement
Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix
calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3438] New Hospice Election & Addendum Requirements 2020
[3434] Partnering with Hospice for Palliative Care Program
A fresh look at how both Private Pay and Hospice agencies can work together...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Program Description: Have you ever thought about the opportunity to partner with Hospice or Private Pay to expand your services?
This program is a fresh look at how both Private Pay and Hospice agencies can work together to meet the needs of their patient populations. Jo Alch brings an enlightening
pathway to this arena and pulls from her personal experience in working with both Private Pay and Hospice agencies.
TAHC&H Faculty/Presenter(s): Jo Alch, RN, Founder and Director of Nursing, Acappella In-Home Care
About the Presenter(s): Jo Alch is the Founder and Director of Nursing at Acappella in Home Care. Jo worked as a hospice field and triage nurse for many years,
discovering a big void in exceptional private duty care and nursing services. Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area.
Jo has won numerous awards for her efforts. She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for
home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of Directors of the Texas Association for
Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on the board for the Community Council of Greater Dallas, and is the committee
chair for the Dallas Area Agency on Aging. Jo is an active member of her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is
in the Krewe of Muses. Jo has an amazing husband and three wonderful children.
[3434] Partnering with Hospice for Palliative Care Program
[3449] Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients
Highlights how home health agencies can better leverage their in-demand wound care specialist(s)
with telehealth technology.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: This presentation highlights how home health agencies can better leverage their in-demand wound care specialist(s)
with telehealth technology. Productivity is maximized as one wound care specialist can provide guidance virtually to all caregivers in the field. This is especially important in
rural areas where nurses and specialists can spend a lot of time driving instead of being able to see and treat patients. Moreover, connecting a home health nurse with a wound
certified nurse is beneficial in bridging the gap between training, clinician and patient education, and wound assessment. You will learn how agencies can enable a
better, safer, and more profitable way to evaluate and support proper wound healing.
TAHC&H Faculty/Presenter(s): AnnaMaria Turano, VP Marketing, Synzi
About the Presenter(s): AnnaMaria Turano is the Vice President of Marketing for Synzi. Prior to her client-side role, AnnaMaria co-founded MCAworks,
a strategic marketing consulting firm. A published writer, she is the co-author of Stopwatch Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and a
featured contributing author to Shopper Marketing (Kogan: 2010; 2012). AnnaMaria has also been an Adjunct Professor of Marketing at NYU, Fordham University, and the University of Tampa.
[3449] Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients
[3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)
Learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting
your organization, and ways to reduce risk.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: With COVID-19 on our plate as a priority, have you kept cyber security in mind as well?
Our new reality is that security risks are on the rise with data breaches, in the last nine years, affecting over 2,500 healthcare data breaches and more
than 500 records. Data breaches and resulting regulatory and legal action have escalated in healthcare with penalties reaching millions in 2019.
View Ricky Smith in this presentation to learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting
your organization, and ways to reduce risk.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for
identifying key elements for protecting their agencies against data breaches.
TAHC&H Faculty/Presenter(s): Ricky Smith, President, Innovative Business Technologies
About the Presenter(s): Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service
Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11 years with the homecare and hospice product
group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus
years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector.
Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity,
and risk analysis.
[3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
Invaluable advice on opportunities that are available to agencies with health plans.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][7]financial management
Program Description: Have you ever thought about partnering with MCOs but then dismissed it thinking it’s not a win-win situation?
This presentation will challenge you to shift your mindset away from a “payor” perspective of HMOs and focus on developing a positive relationship with them as “health plans”.
Jerre van den Bent, Administrator, Therapy 2000 and Courtney Mullaney MS, CCC-SLP, Director, Health Plan Relations/Green Apple Administrator, share experiences and offer
invaluable advice on opportunities that are available to agencies with health plans. Not only will you learn what Value Based Purchasing (VBP) is and what the MCOs
expectations by state are, but this session will also bring to life the reality that an agency experienced while they developed successful relationships with these health
plans and debunked the myths of working with MCOs.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their
practice by stating what VBP is and identifying what steps agency should take to building a successful MCO relationship.
TAHC&H Faculty/Presenter(s): Jerre van den Bent, PT, Administrator, Therapy 2000 | Courtney Mullaney, MS SL-CCP, Director, Green Apple Health Plans Administrator
About the Presenter(s): Jerre van den Bent received his training as a physical therapist in his native Holland. He came to Texas in 1993, and has worked in
pediatric home care since then. In May of 2000, Jerre launched THERAPY 2000 out of the basement of his home. THERAPY 2000 quickly became a leader in the in-home pediatric therapy industry. The company acquired
Green Apple Therapy in 2017. The two companies currently provide services to more than 3000 families with a workforce of almost 400 physical, occupational and speech therapists. Jerre is a passionate volunteer
for the Texas Physical Therapy Association and the Texas Association for Home Care and Hospice. He has held numerous leadership roles in both organizations. His ability to raise funds for various Political Action
Committees has earned him the nickname “The Dutch Arm Twister”. Jerre regularly travels to the Capitol in Austin to meet with Texas legislators, advocating on behalf of the profession of physical therapy and the home care industry.
About the Presenter(s): Courtney Mullaney is a speech-language pathologist who has been practicing for 20 years, the last 15 in the home health setting.
For the past 2 years her title has been Director of Health Plan Relations at Therapy 2000. During this time she has worked closely with health plans across the state to build relationships and develop
value-based agreements. Most recently, she has served as the Therapy Sub-Committee chair for the Pediatric Committee of TAHCH.
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
Covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Do you know how compliant you are with the components of the CARES Act? Amy Knight has been on top of
this topic since Day 1 and has kept Texas agencies educated and updated. In this presentation, Amy covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning.
She will direct you on where you go from here. She will challenge you on preparing for the future and asks you “What are you doing to adapt to this compliance?”
Program Learning Objective(s): Participants will actively engage in the discussion and identify where their agency stands on the
financial side of recovery and verbalize at least one item on how the agency is adapting to change.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s): Amy L. Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience almost
exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers
including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
[3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
Explores how agencies can reopen office operations in ways that keep employees and clients safe...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The COVID-19 pandemic has caused deep changes in how businesses function, with no industry
facing as acute challenges that have direct consequences on the lives of Americans than health care. In this new landscape, home and community care has emerged
as an invaluable method to deliver services to those who need them safely while respecting physical distancing needs. In this presentation, Erin Vallier, Account Executive of AlayaCare
explores how agencies can reopen office operations in ways that keep employees and clients safe, while ensuring efficient scheduling, keeping lines of business open to new
referrals, and supporting infectious disease control, among other urgent considerations. Special focus is placed on leveraging technology available now to help home care
providers achieve these necessary measures. Joining Erin in her presentation is Amy Knight, President of Knight CPA Group and Candyce Slusher, Owner of Slusher Consulting,
who both support Erin with their Texas-specific expertise and fielded questions from the live audience.
Program Learning Objective(s): Participants will actively engage in the learning activity and identify strategies to
understand considerations for retrofitting offices, procedures and protocols both physically and digitally to support new rules and regulations that
agencies must consider now and in the future.
TAHC&H Faculty/Presenters: Amy Knight, CPA, Knight CPA Group | Erin Vallier, Account Executive, AlayaCare | Candyce Slusher, LVN, CDCS, Owner, SLUSHER Consulting
About the Presenters: Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience
almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other
healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
About the Presenters: Erin Vallier earned an Individually Structured Liberal Arts degree in Physical Science, Psychology, and Music Performance
from the University of Colorado, Denver. She earned a Masters in Healthcare Administration and Management, with a Project Management Specialty, from Colorado State University.
Erin began her career in the fitness industry in 2005. After earning her bachelors, she transitioned to the home care space with a passion bred from personal and family experience.
She has held management roles in the QA, intake, OASIS, and HR departments, and has helped facilitate numerous successful state and CHAP surveys for the organization she worked for.
Erin was responsible for maintaining clinical documentation compliance, writing and revising policies and procedures, and for writing and facilitating new hire training for all clinical
employees, including EMR and OASIS education. Her last role in home health was marketing - a natural segway to her role at AlayaCare – Account Executive.
About the Presenters: Candyce Slusher LVN, CDCS is the founder of SLUSHER Consulting and is a geriatric-focused nurse serving San Antonio
since 1995 in multiple settings, specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities
through regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has spoken for the Alzheimer’s Association and has also served as
Board Member and past President for the Alamo Area Home Care Council.
[3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
[3373] Using Technology to Optimize Home Care Staffing Resources
Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff ...
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
Program Description: Many Texas home health agencies are currently dealing with a staffing
shortage and also anticipating a greater health workforce shortage in the coming years. Employee churn – which can lead to canceled/rescheduled
appointments and undermine an agency’s ability to take on new patients – can lead to a breakdown in the continuum of care, weaker overall outcomes,
and an increased risk of readmissions. Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff while being able to provide better – meaning, more timely and higher quality – care to their patients.
TAHC&H Faculty/Presenters: AnnaMaria Turano,VP Marketing, SYNZI; Dave I. Davis, RN-BC, BSN, MA, ACRN, Chief Clinical Innovation Officer, AccentCare
About the Presenters: AnnaMaria Turano AnnaMaria M. Turano is the Vice President of Marketing for Synzi.
She is responsible for leading all marketing and branding initiatives for the company. Prior to her client-side roles, AnnaMaria co-founded MCAworks, a
strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies. A published writer, she is the co-author of Stopwatch
Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and has also been an Adjunct Professor of Marketing at NYU, Fordham
University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago.
Dave I. Davis Coming Soon
[3373] Using Technology to Optimize Home Care Staffing Resources
[3361] What's New in Star Plus?
Hear the latest on the Star Plus initiative including expansion into 13 new service areas.
NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The Texas Medicaid Star+Plus program, is a managed care program worth nearly $10 billion
in premium revenue for managed care organizations and serves nearly 525,000 seniors and people who are blind and disabled. In October 2019, Texas Health
and Human Services Commission (HHSC) announced that after a competitive procurement, HHSC intends to award new contracts in 13 different service areas for the STAR+PLUS product.
Hear directly from HHSC staff who provide an update for all of Texas Managed Care products, give you a preview of any changes related to the re-procurement and report on any
upcoming legislative and policy initiatives. Invited Managed Care Organizations (MCOs) including Superior, Molina, United, Amerigroup have also confirmed to participate in a
panel discussion to talk through changes and respond to audience questions!
Program Learning Outcome: Participants will actively engage in the discussion by describing any changes related to the re-procurement and any upcoming legislative and policy initiatives.
TAHC&H Faculty/Presenter: Sylvia Salvato, TX HHSC, Manager, Policy & Program Development, Medicaid and CHIP Services Department
About the Presenter: Sylvia Salvato is a Manager of Medicaid Policy and Program Development with the Texas Health and Human Services Commission.
She has a Master’s of Social Work degree from Texas State University. In addition to nearly ten years of service to the state of Texas, Ms. Salvato has previous experience working in
environments including the federal government, long term care, acute care, behavioral health services, and clinical research.
[3361] What's New in Star Plus?
[3456] Emergency Preparedness
How to be compliant with policies, staff training, patient education and planning, and disaster exercises including COVID-19 impact.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 12, 2020
Program Description: Emergency Preparedness is a topic we can all relate to in light of the COVID-19 public health emergency.
In this session, learn what is required of healthcare providers regarding the CMS Emergency Preparedness Final Rule and the 2019 updates, as well as Texas licensing regulations.
Discover how to be compliant with policies, staff training, patient education and planning, and disaster exercises. This presentation also covers some of the challenges of COVID-19 and
how your emergency preparedness plan is impacted.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Amheiser | BSN, RN, Home Health Consultant, Healthcare ConsultLink
About the Presenter(s): Jennifer Amheiser has over 27 years of healthcare experience serving in acute care and community settings.
As part of the Healthcare ConsultLink team, she assists agencies in QAPI processes, Emergency Preparedness planning, Due Diligence surveys, Infection Control Readiness surveys, and
Home Health agency start-ups. Jennifer especially enjoys educating agencies and helping with measures that directly impact patient care.
[3456] Emergency Preparedness
[3457] Infection Control
Hear about the current and ever-changing regulatory requirements for infection
control for home health and hospice agencies.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 12, 2020
Program Description: In this presentation you will hear about the current and ever-changing regulatory requirements for infection
control for home health and hospice agencies, as well as practical implementation of the regulations within your agency, including all of the COVID-19 changes.
The presenter offers tips and tools for you to use as you tackle the ongoing challenge of educating staff, patients and caregivers about this ever-important requirement: §558.259(d)(8).
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Colleen Bryan | Senior Consultant, Lead Educator, JCC Consulting
About the Presenter(s): Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies
including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice
agencies in Texas.Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of
meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory
requirements and promoting excellent patient care.
[3457] Infection Control
[W3414] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
EP plan tools for Licensed and Certified Home Health Services & Hospice
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both Medicare and Hospice emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience.
She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC,
and numerous state home health associations.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI,
Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice,
Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees.
[W3414] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
[W3415] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
EP plan tools for Licensed Home Health Services & Personal Assistance Services
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both LHHS and PAS emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Lopez, BSN, RN
About the Presenter: Jennifer Lopez is a Clinical Consultant with Lopez Healthcare Consulting while completing her MSN & Family Nurse Practitioner degree.
She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care and residential services. She received her LVN from Cooke County College in 1987,
Associates Degree in Nursing from North Central Texas College in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN).
Her current responsibilities include providing education, training and clinical support for the Home Health and IDD programs in Texas. She also serves as Immediate Past President of the Texas Association of Home Care and Hospice.
Jennifer has a vast range of expertise in the areas of operations, due diligence, QA, clinical, state and federal regulations, compliance and investigations.
Jennifer has a passion to ensure each person cared for receives the highest quality care possible.
[W3415] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.