ANNUAL CONTINUING EDUCATION

Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.

Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.


Displaying 1 to 20 (of 60 products)
Implementation Strategies for RCD in the New World of PDGM

[3370] Implementation Strategies for RCD in the New World of PDGM
Learn from the presenters experience with RCD and ensure your success. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: With the implementation of RCD March 2nd, providers in Texas must be able to adapt quickly and move from implementing PDGM in January to implementing RCD in March. Illinois and Ohio have gone before us and have valuable experience to share with Texas agencies. This presentation features Executive Director, Sara Ratcliffe, from the Illinois Homecare and Hospice Council, who has been on the front line of advocacy with CMS and Palmetto GBA, who will discuss their ongoing advocacy and problem solving around RCD along with Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital, who will share her agency’s techniques that have helped her to achieve a better than 100% affirmation rate. Learn from their experience and ensure your success. TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital; Sara Ratcliffe, Executive Director, Illinois Home Care & Hospice Council About the Presenters:
Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the administrator of At-Home Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the hospital based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care hospitalization rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist. Cheryl is committed to having a voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care but also quality of care to those we serve all while staying compliant with rules and regulations of home health. With the implementation of the pilot program of Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation rate through the education and implementation of processes to ensure accurate, complete documentation. Sara Ratcliffe serves as executive director of the Illinois HomeCare & Hospice Council (IHHC) working with its Board and our team to deliver exceptional member services, quality educational opportunities, industry leadership and advocacy on public policy issues. Sara has successfully lobbied Congress and the Centers for Medicare and Medicaid Services to benefit the IHHC membership. She has expertise in large group processes and thrives on coalition building, creative solutions and working toward consensus. A one-time high school art teacher, Sara earned a BFA in Art History from the University of Illinois, Urbana-Champaign. Sara serves as the Treasurer of the Central Illinois Foodbank and is a member of the Community Foundation for the Land of Lincoln Young Philanthropists. [3370] Implementation Strategies for RCD in the New World of PDGM

Speaker
Adams, Cheryl + Ratcliffe, Sara
Model
3370

$45.00

1.5 Hrs
Partnering with Hospice for Palliative Care Program

[3434] Partnering with Hospice for Palliative Care Program
A fresh look at how both Private Pay and Hospice agencies can work together... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Program Description: Have you ever thought about the opportunity to partner with Hospice or Private Pay to expand your services? This program is a fresh look at how both Private Pay and Hospice agencies can work together to meet the needs of their patient populations. Jo Alch brings an enlightening pathway to this arena and pulls from her personal experience in working with both Private Pay and Hospice agencies. TAHC&H Faculty/Presenter(s): Jo Alch, RN, Founder and Director of Nursing, Acappella In-Home Care About the Presenter(s):
Jo Alch is the Founder and Director of Nursing at Acappella in Home Care. Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services. Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts. She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an amazing husband and three wonderful children. [3434] Partnering with Hospice for Palliative Care Program

Speaker
Alch, Jo
Model
3434

$45.00

1.5 Hrs
Emergency Preparedness

[3456] Emergency Preparedness
How to be compliant with policies, staff training, patient education and planning, and disaster exercises including COVID-19 impact. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 12, 2020 Program Description: Emergency Preparedness is a topic we can all relate to in light of the COVID-19 public health emergency. In this session, learn what is required of healthcare providers regarding the CMS Emergency Preparedness Final Rule and the 2019 updates, as well as Texas licensing regulations. Discover how to be compliant with policies, staff training, patient education and planning, and disaster exercises. This presentation also covers some of the challenges of COVID-19 and how your emergency preparedness plan is impacted. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.75 Clock Hr(s) Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Jennifer Amheiser | BSN, RN, Home Health Consultant, Healthcare ConsultLink About the Presenter(s):
Jennifer Amheiser has over 27 years of healthcare experience serving in acute care and community settings. As part of the Healthcare ConsultLink team, she assists agencies in QAPI processes, Emergency Preparedness planning, Due Diligence surveys, Infection Control Readiness surveys, and Home Health agency start-ups. Jennifer especially enjoys educating agencies and helping with measures that directly impact patient care. [3456] Emergency Preparedness

Speaker
Amheiser, Jennifer
Model
3456

$52.50

1.75 Hrs
Legal Decisions & Care Options for Medically Complex Individuals Transitioning Medicaid Program

[3360] Legal Decisions and Care Options for Medically Complex Individuals Transitioning Medicaid Programs
Legal decisions and care options for teens and young adults with disabilities who are aging out of pediatric Medicaid programs. TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. Program Description: This session is a panel discussion of experts on legal decisions and care options for teens and young adults with disabilities who are aging out of pediatric Medicaid programs. Each person’s rights for personal autonomy, liberty, freedom and dignity is one that is to be respected and supported. By law, each adult or emancipated minors presumed to be competent to make decisions for him/herself. Many families need guidance and education to navigate this pathway successfully with their loved one. Knowing what options are available to families for their loved ones is a difficult path to manage, but with the information provided in this session, agency leaders will know what resources are available and how to guide families to the legal path that is best for them. TAHC&H Faculty/Presenters: Terry Anstee, Staff Attorney, Disability Rights Texas; Courtney Carey, MS, QIDP, TxCG, Director of Provider Services - Denton County MHMR Center, Travis Weaver, JD, The Weaver Firm About the Presenters:
Terry Anstee is a staff attorney at Disability Rights Texas, the federally-funded protection and advocacy organization charged with protecting the rights of persons with disabilities in Texas. In this role, Terry has represented many children in fair hearings on a variety of Medicaid issues, including Comprehensive Care Program services and Medically Dependent Children Program services. Terry is also a Registered Nurse and his nursing experience helps him to understand client’s medical issues and clinical records. He has dealt with Health and Human Services, Texas Medicaid and Health Partnership, and Medicaid Managed Care organizations on a variety of issues and their obligations under the law. Courtney Carey received her BSW from Tarleton State University and her MS in Long Term Care, Senior Housing and Aging Services from the University of North Texas. Courtney is also a Texas Certified Guardian. She has worked for Denton County MHMR for almost 18 years with both the Mental Health and IDD services. Courtney is the Administrator of Provider Services which encompasses the Denton County Guardianship Program and the Home and Community Based Services (HCS) Medicaid Waiver Program. Both are a provider of last resort for Denton County. Travis Weaver is an attorney with Travis Firm Attorneys in Rhome, Texas who provides his community with deep legal knowledge and strong personal commitment to helping obtain nursing home benefits, protect assets through a will, claim ownership of inherited property or cash, and negotiate business transactions. Travis works in partnership with his father, Rick Weaver, an attorney with more than 30 years of experience and outstanding credentials including: Board Certified in Estate Planning and Probate Texas Board of Legal Specialization. [3360] Legal Decisions and Care Options for Medically Complex Individuals Transitioning Medicaid Programs

Speaker
Anstee,T & Carey,C & Weaver,T
Model
3360

$37.50

1.25 Hrs
Working Through the Complaint Process with Medicaid Managed Care

[3367] Working Through the Complaint Process with Medicaid Managed Care
Extremely helpful... TX HHSC explains the process for the complaint process and how to handle with the MCOs... NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: TX HHSC staff provide a robust discussion of the complaint process related to Texas Medicaid Managed Care Organizations. Every wonder what happens when you lodge a complaint with HHS? What if an MCO states they did not receive your complaint, then what? What are agency’s rights and the MCO’s timelines for follow up on a complaint? This session addresses these questions and many more common issues experienced by providers when lodging complaints both with MCOs and HHSC. Agencies will find this session extremely helpful with HHSC explaining the process for the complaint process and how to handle with the MCOs. HHSC provides guidance on the steps and timeframes to assist agencies with completing a complaint and also advises on agency rights when filing complaints. Program Learning Outcome: Participants will be able to identify the process and steps on how to lodge a complaint with HHS and describe how to complete the process timely. TAHC&H Faculty/Presenter: Camisha D. Banks, CTCM, Director of Provider and Client Services, Managed Care Compliance and Operations, Medicaid and CHIP Services; Michael Osborne, Senior Manager, Medicaid and CHIP Services About the Presenters:
Camisha D. Banks is currently serving as Managed Care Compliance & Operation’s (MCCO) Interim Assistant Director. Camisha is currently the MCCO Director of Provider and Client Services over the managed care complaints, trending and reporting, as well as call centers for transportation and pharmacy. She has worked in several capacities of the Medicaid program for more than 25 years, and began her state career in 2007 as a Health Plan Specialist in MCCO (formerly Health Plan Management). Since that time, Camisha has served in increasing responsible positions as a health plan manager and as a senior manager overseeing several of the complex Managed Care Organizations (MCOs). Michael Osborne has 25 years of State Service with The Texas Department of Health and the Health and Human Services Commission. He has 17 years with the Vendor Drug Program, assisting with pharmacy providers with Point of Sale claims and software issues. Michael also has 8 years with Managed Care Compliance and Operations, Senior manager of Research and Resolution. He coordinates complaints, from various stakeholders, against the MCOs to ensure the timely delivery of contracted services and benefits to members and reimbursement to the providers. [3367] Working Through the Complaint Process with Medicaid Managed Care

Speaker
Banks, C & Osborne, M [TX HHSC]
Model
3367

$30.00

1.0 Hr
Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1

[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
Gain insight on the vital parts and pieces to improve performance with the new payment requirements. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: The new cash reality under PDGM has home health agencies eager to determine if their well-laid plans have created effective change to strengthen clinical and financial operations. Gain insight on the vital parts and pieces to improve performance with the new payment requirements. From revenue validation to organizational processes, Ron Barrera will diagnose and provide a treatment plan to manage cash flow and achieve greater efficiency. TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants LLC About the Presenters:
Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader. He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management, benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues. A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas in Dallas/Fort Worth, and also served as a vice president of operations for a large for-profit home health agency. In his role as a consultant, he has assisted organizations in achieving enterprise wide goals for transformation and performance improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions. As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement functions for providers ranging in size from $25M to $280M+ in annual revenue. An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers Association, Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University. [3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1

Speaker
Barerra, Ron
Model
3371

$45.00

1.5 Hrs
Connected Home – The Artificial Intelligence Revolution

[3376] Connected Home – The Artificial Intelligence Revolution
Emerging developments in patient support technologies...this session will introduce you to some of these options and how to use to your benefit. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Since the dawn of the new millennium, nearly every aspect of our lives has been transformed by technology. Emerging developments in patient support technologies – from dedicated devices to applications that transform phones and other commonplace items in the home and community into interconnected systems – are transforming the way that patients are beginning to think about healthcare. This session will introduce you to some of these options and how to use to your benefit. Harnessing the power of new technology and supporting data-powered insights will be critical to powering a 21st-century healthcare system that responds to the desires and expectations of patients and their caregivers and delivers on optimal health care outcomes. TAHC&H Faculty/Presenters: Sherl Brand, RN, BSN, Senior VP Strategic Solutions, CareCentrix; Jon Terenzetti, VP of Data & Technology Transformation at CareCentrix About the Presenters:
Sherl Brand is a registered nurse and health care executive with over twenty-five years of experience in both for profit and non-profit organizations. Currently Sherl is Senior Vice President of Strategic Solutions at CareCentrix focusing on strategy, network engagement and partnerships. Prior to joining CareCentrix, she held the roles of Chief External Affairs Officer with Visiting Nurse Association Health Group, a state-wide non-profit home health, hospice and community based organization, National Director of Managed Care Contracting for Bayada Home Health, a national for profit home health, hospice and private duty organization and VP Government Affairs & Business development for Patient Care, a multi-state for profit home health and private duty nursing organization. Sherl also served as the CEO of the Home Care & Hospice Association of NJ and its related Home Care Foundation. She was also elected Chair of the National Association for Home Care & Hospice Forum of State Associations. Sherl has served on multiple national, state and local boards and advisory groups including, but not limited to, the National Association for Home Care & Hospice Board, National Government Services Provider Advisory Board, Hospital Joint Venture Boards and Partnership for Medicaid Home Based Care. Sherl received her B.S.N. from Ohio Wesleyan University and was a Certified Case Manager from 1993-2008. Jon Terenzetti is the Vice President of Data & Technology Transformation at CareCentrix. In his role, Jon oversees the team responsible for identifying, assessing, and developing next-generation data, analytics, and technology assets that assist in the delivery of higher-quality healthcare. Throughout his time at the company, Jon has managed key partnerships and capability buildouts with machine learning and artificial intelligence partners that help deliver better health outcomes to 25M+ lives under management. Prior to his current role, Jon acted as Chief of Staff to the CEO. Jon’s career has been focused on patient engagement. Before CareCentrix, Jon spent years working at CVS Health, overseeing a range of initiatives, including the redesign of the pharmacy ExtraCare rewards program, the launch of CVS’s audiology and optometry services in select markets nationwide, patient segmentation and acquisition efforts, retail technology rollouts, and numerous gross margin and operational efficiency initiatives. Before CVS, Jon worked at Target Corporation in financial forecasting and planning. Jon holds a BA in political science from Yale University. [3376] Connected Home – The Artificial Intelligence Revolution

Speaker
Brand, Sherl & Terenzetti, Jon
Model
3376

$45.00

1.5 Hrs
Mergers, Acquisitions & Strategic Partnerships in the New Frontier of Home Care & Hospice

[3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice
How PDGM is affecting the mergers and acquisitions market of home health and hospice agencies... NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: The biggest change in home health and hospice payments since the Prospective Payment System (PPS) in 2000 will be implemented on January 1, 2020. The Patient Driven Groupings Model (PDGM) is sure to be a game-changer for the way agencies are operated and care is provided in the home. This session will discuss how PDGM is affecting the mergers and acquisitions market of home health and hospice agencies, what the valuation drivers are and the impact on budget, cash flow, growth and sustainability. Program Learning Outcome: Participants will be able to discuss how PDGM is affecting the home care industry and how to identify strategies to build partnerships that serve to distinguish their agency. TAHC&H Faculty/Presenter: Brian Bruenderman, Partner and Executive Vice President, Stoneridge Partners About the Presenter:
Brian Bruenderman brings almost 20 years of M&A experience to Stoneridge Partners - nearly a decade has been devoted exclusively to companies serving the health and human services arena. Brian Bruenderman joined Stoneridge Partners after a successful stint as Director of Business Development for Almost Family, a leading provider of home health nursing, rehabilitation and personal care services with over 250 locations in 15 states. During his tenure, despite much uncertainty in the home health industry at the time, Almost Family acquired $160 million in annual revenues, including the largest transaction in the company’s history. Prior to Almost Family, Bruenderman was the Senior Director of Development for ResCare, Inc., a national human services company with more than $1.6 billion in revenue and operations in 42 states. Bruenderman's strategic approach to developing new markets through selective acquisitions led to $350 million in growth for ResCare and launched the company into the Fortune 1000. Today, he has been involved in the purchase of over 125 health and human service companies. Bruenderman received his Bachelor of Arts degree and Juris Doctor from the University of Louisville. While in college, he purchased several small businesses and credits his later success to that experience. His business background and legal education give him the skills and perspective to successfully negotiate transactions all the way through closing. Specifically, his almost two decades of involvement with strategic buyers gives him a unique insight into how they approach valuation, diligence and negotiation. This combination of education and experience makes him a valuable addition to any transaction. [3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice

Speaker
Bruenderman, Brian
Model
3359

$37.50

1.25 Hrs
Caring for the Professional Caregiver During Crisis

[3429] Caring for the Professional Caregiver During Crisis
Practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Professional caregiving is already a challenging task. Healthcare has been facing particularly difficult times with financial and regulatory uncertainty in recent years. In 2020, we've encountered a new opportunity to deepen our emotional intelligence, mindfulness, and resilience that will allow us to not only survive but actually thrive through these, and other, circumstances. This presentation reviews the literature related to the moral distress, moral injury, and various forms of trauma professional caregivers are facing in our current reality and practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve. TAHC&H Faculty/Presenter(s): Dr. Carla Cheatham, MA, MDiv, PhD, TRT About the Presenter(s):
Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, Chair of NHPCOs Ethics Advisory Council, former Leader for NHPCO’s Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books and videos about resilience, communication, boundaries, grief, healthy leadership, service recovery, and emotionally competent professionals. [3429] Caring for the Professional Caregiver During Crisis

Speaker
Cheatham, Rev. Dr. Carla
Model
3429

$30.00

1.0 Hr
Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE

[W3416] Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE
Infection control elements for Licensed and Certified Home Health Services & Hospice Presentation Info: TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access Presentation Date | May 20, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][8]infection control §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: In this time of dramatic policy guidance changes related to COVID-19, home care agencies must be able to execute best practices related to Infection Control. The presenter provides a detailed review of both Medicare and Hospice regulations covering the 6 elements of prevention and discusses how Infection control is a mandatory QAPI element of the agency QAPI program. This program brings you the cutting edge elements of: the latest hand hygiene appropriate use of PPE environmental cleaning and disinfection bag technique and equipment cleaning After viewing you will feel empowered on how to redesign, enhance and implement a quality infection control plan. TAHC&H Faculty/Presenter: Barbara Citarella, RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants About the Presenter:
Barbara Citarella is the founder of RBC Limited Healthcare and Management Consultants. Barbara and her team of expert consultants have made the company a national leader in the home care, hospice and outpatient health care industry. She has been instrumental in developing national and state partnerships for the company.With over 25 years of experience, Barbara is internationally known for her expertise in the areas of infection control, leadership and disaster preparedness. As the only recognized expert in the area of home care and hospice disaster planning, she provides education not only to home care and hospice industry but to law enforcement, government agencies, health care providers, private sector, first responders, national and state associations. Barbara was part of the Department of Homeland Security’s committee to rewrite the National Response Plan document and the DHS Disaster Preparedness Guidelines for people with special needs. In addition to her Disaster Planning experience, Ms. Citarella has been instrumental in OASIS training nationwide since 1997. She was the first to incorporate inter-rater reliability testing in the education process for the OASIS tool. She has done research on the preliminary cost of OASIS to the home care industry and presented such findings to United States Congressional members. RBC Limited’s clientele remain in the top 20% of the industry for quality initiatives.She is an internationally known speaker and has presented well over 500 keynote addresses and workshops. [W3416] Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker
Citarella, Barbara
Model
W3416

$37.50

1.25 Hrs
Advanced Concepts in Communication: Embrace & Prepare | Strategies for 2021 & Beyond

[3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond
Provides essential skills to communication. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 17, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Twenty twenty-one will hold many more challenges for the new world as the public health emergency continues. The importance to embrace change and continue to adapt will depend on the communication strategies for leaders in every organization. This program provides essential skills to communication utilizing conversational intelligence in a variety of formats. TAHC&H Faculty/Presenter(s): Marcylle Combs MS, RN, BS, CHCE, President, MAC Legacy About the Presenter(s):
Marcylle Combs After over 30 years in home health care and hospice, holding many positions including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring, leadership and communication. [3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond

Speaker
Combs, Marcylle
Model
3463

$45.00

1.5 Hrs
Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction

[3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
How to utilize certain tools to enhance communication and improve these integral relationships. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: In the fast paced world of home health care, it can be hard to make connections with people, especially during a worldwide pandemic, such as COVID-19; unless time is set aside to connect for this purpose. Monotonous regime, lackluster communication skills and unsustainable satisfaction can all lead to employee burnout, unhappy patients and loss of referral sources. Once you make the decision to utilize tools such as social media, video conferencing technology and other tips you will learn in this session, you will begin enhancing your communication skills and improving these integral relationships. Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for identifying 10 steps to implementing communication tips that will improve working relationships, explaining how communication needs to be tailored to each of the current generations in the workplace and describing how improved communication will have a lasting effect on their organization. TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy About the Presenter(s):
Marcylle CombsAfter over 30 years in home health care and hospice, holding many positions including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring, leadership and communication. [3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)

Speaker
Combs, Marcylle
Model
3442

$45.00

1.5 Hrs
Using Technology to Optimize Home Care Staffing Resources

[3373] Using Technology to Optimize Home Care Staffing Resources
Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and available staff ... TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.259[d][4]agency responsibilities §558.260[a][9]community resources Program Description: Many Texas home health agencies are currently dealing with a staffing shortage and also anticipating a greater health workforce shortage in the coming years. Employee churn – which can lead to canceled/rescheduled appointments and undermine an agency’s ability to take on new patients – can lead to a breakdown in the continuum of care, weaker overall outcomes, and an increased risk of readmissions. Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and available staff while being able to provide better – meaning, more timely and higher quality – care to their patients. TAHC&H Faculty/Presenters: AnnaMaria Turano,VP Marketing, SYNZI; Dave I. Davis, RN-BC, BSN, MA, ACRN, Chief Clinical Innovation Officer, AccentCare About the Presenters:
AnnaMaria Turano AnnaMaria M. Turano is the Vice President of Marketing for Synzi. She is responsible for leading all marketing and branding initiatives for the company. Prior to her client-side roles, AnnaMaria co-founded MCAworks, a strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies. A published writer, she is the co-author of Stopwatch Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and has also been an Adjunct Professor of Marketing at NYU, Fordham University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago. Dave I. Davis Coming Soon [3373] Using Technology to Optimize Home Care Staffing Resources

Speaker
Davis, Dave & Turano, AnnaMaria
Model
3373

$45.00

1.5 Hrs
Emergency Preparedness: First COVID, Now Hurricane Season - Are You Ready?

[3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?
Steps each and every HHCSA should take to prepare for hurricane season, including changes related to COVID-19 involvement. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Hear first-hand from HHSC Training Specialist, Idalia Diaz, on the steps each and every HHCSA should take to prepare for Hurricane season, including changes related to COVID-19 involvement. Emergency Preparedness is not new; however, there have been updates and refreshers and Idalia presents all aspects of what agencies should know, update and be prepared for as hurricane season is well upon us and agencies not only are dealing with this reality but COVID 19 as well. TAHC&H Faculty/Presenter(s): Idalia Diaz BSN, RN, Training Specialist, Policy, Rules and Training, HHSC About the Presenter(s):
Idalia Diaz is the HCSSA Joint Trainer with Health & Human Services Policy, Rules & Training who obtained a Bachelor of Science in Nursing from the University of Texas Health Science Center. Shortly after obtaining her license, she was employed by the San Antonio State Supported Living Center as an RN Case Manager, then later transferred to DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. After spending some time with the regulatory team, she decided to teach and was a theory and clinical faculty member at a Vocational Nursing program, where she taught various subjects from fundamentals of nursing to mental health and leadership. [3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?

Speaker
Diaz, Idalia [TX HHS]
Model
3435

$45.00

1.5 Hrs
My Employee/Client is COVID-19 Positive - What Do I Do Now?

[3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?
Includes the most current knowledge of HHSC guidance... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Are you often asking yourself what your next steps should be when one of your employees or clients tests COVID 19 positive? Look no further! With noted speakers, Kay Hollers and TAHCH Regulatory manager, Jennifer Elder, you will walk away from this presentation with the most current knowledge of HHSC guidance. They will provide you with resources that are the latest recommendations as you will find yourself in a moderated discussion on what steps agencies should be taking including policy, documentation and clinical aspects. TAHC&H Faculty/Presenter(s): Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager | Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink About the Presenter(s):
Jennifer Elder Jennifer Elder started with TAHC&H in September 2019 as the Home Care Regulatory and Policy Manager. Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars. [3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?

Speaker
Elder, Jennifer | Hollers, Kay
Model
3448

$45.00

1.5 Hrs
Advanced Concepts in Leadership: Testing Leadership

[3454] Advanced Concepts in Leadership: Testing Leadership
Learn about the traits and practices of successful leaders. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 10, 2020 Program Description: Everyday is a new adventure in home care but this year has tested home health and hospice leaders in ways that could have never expected. While each of us can think of a leader that has positively impacted our care, rarely do we have the opportunity to take a deep dive into what traits successful leaders share, the tools that are leveraged by successful leaders and how successful leaders maintain themselves to ensure that they are performing at the level required to be successful. This session is intended to teach Administrators the traits of successful leaders, how strategic planning and change management promote the success of leaders and the organizations that they lead and how self-care is a fundamental for leaders in home care. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Social Work Continuing Education 1.0 Hr(s) SWCEU Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees. [3454] Advanced Concepts in Leadership: Testing Leadership

Speaker
Ellis, Zaundra
Model
3454

$30.00

1.0 Hr
Creating a QAPI Culture of Leadership in Hospice

[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care, identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on how to develop a culture of leadership in their own agency. TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess About the Presenters:
Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees. [3365] Creating a QAPI Culture of Leadership in Hospice

Speaker
Ellis, Zaundra
Model
3365

$45.00

1.5 Hrs
Leading Through A Pandemic: Finding Your Footing in an Upside Down World

[3436] Leading Through A Pandemic: Finding Your Footing in an Upside Down World
Techniques and advice on learning how to emerge as a leader who can manage through stress, fear and uncertainty in a Pandemic world and a new workplace. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Did you find your agency turned upside down by all of the fear and non-stop changes related to COVID-19? If so, you will want to view this presentation by Cristina Filippo, who will share techniques and advice on learning how to emerge as a leader who can manage through stress, fear and uncertainty in a Pandemic world and a new workplace. There WILL be change. Are you proactive or reactive leader? Program Learning Objective(s): Participants will actively engage in the learning activity and identify strategies on how to emerge as a leader who can manage through stress, fear and uncertainty in a Pandemic world and a new workplace. TAHC&H Faculty/Presenter(s): Cristina Filippo, Ph.D., CEO, Steople Group About the Presenter(s):
Cristina Filippo is well-seasoned in the process of organizational and leadership development. Her skills have grown over the past two decades through referrals by clients who are CEOs and executives alike. She is a candid, creative influencer who helps leaders who want to continue to grow themselves and their teams and are bold enough to seek help to do so. Clients include small, medium and large organizations and those in the Fortune 500 companies including, Dell, Novartis, Zappos, Global Payment Systems, Ernst and Young, and Kaiser Permanente. She has worked with over 150 executives in more than 75 companies, including finance, legal, tribal, manufacturing, healthcare, academia, retail, entertainment and hospitality industries. Before launching her own successful consultancies, Cristina worked with leadership teams within a large healthcare organization. The many hats Cristina wears include business owner, board member, faculty, writer, speaker, consultant, and coach. Her experience is intentionally diverse which enables her to create a uniquely valuable relationship with clients. [3436] Leading Through A Pandemic: Finding Your Footing in an Upside Down World

Speaker
Filippo, Cristina
Model
3436

$30.00

1.0 Hr
Diversity and Inclusion: A Learning Curve in the Process of Change

[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
The world is on the cusp of change and the future requires leadership. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 25, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][9]community resources Program Description: Identifying the need to be diverse can be eye-opening in multiple ways. Diversity encaptures more than inclusion. Diversity measures our ability to share differences, build relationships, and be creative thinkers. Identifying healthy solutions to diversity requires a deeper understanding of the many definitions available. The workforce is the breeding ground of innovation, collaboration, and cultural sensitivity. While training and mentorship expedite professional development, engaging the workforce’s ideas, energy, and insight leads to improved customer experience, faster innovation, and greater retention rates. As efforts increase for diversity positions and initiatives, inclusivity is the foundation upon which culture is built to last. The world is on the cusp of change and the future requires leadership. What role will you play? It’s time to RESET! Program Learning Objective(s): Participants will actively engage in a discussion of diversity and inclusion by identifying biases that contribute to the lack of diversity, list active approaches to defer anger and anxiety, describe effective strategies for managing difficult conversations, explain how communication can reduce conflict and promote positive change, emotions, compassion, and acceptance. TAHC&H Faculty/Presenters: Anita Foster, MSW, Ph.D., Master Caregivers About the Presenters:
Anita Foster A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality. As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values, leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight. [3426] Diversity and Inclusion: A Learning Curve in the Process of Change

Speaker
Foster-Horne, Anita
Model
3426

$30.00

1.0 Hr
HOSPICE RESET: From Grieving to Detachment

[3472] RESET: From Grieving to Detachment
How to go from "burned-out" to resetting your leadership skills. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Do you regularly find yourself burned out and searching for separation? Are you honing in on your leadership skills to not only take care of your patients and caregivers but also tend to your staff’s needs? Join this discussion with Anita Foster-Horne who will guide you in how we need to “reset” and focus on: Reflection, Revisiting, Recommitting, Reallocating and Reaffirming. TAHC&H Faculty/Presenter(s): Anita Foster-Horne | MSW, Ph.D., Master Caregivers About the Presenter(s):
Anita Foster-Horne A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality. As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values, leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight. [3472] RESET: From Grieving to Detachment

Speaker
Foster-Horne, Anita
Model
3472

$37.50

1.25 Hrs
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