ANNUAL CONTINUING EDUCATION

Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.

Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.


Displaying 41 to 60 (of 60 products)
Marketing In-Home Care in a COVID World

[3432] Marketing In-Home Care in a COVID World
Explore common and new ways to leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: COVID-19 has changed the way that agencies are able to market services. Gone are the senior fairs, facility drop-ins, and hospital meet and greets. Digital Marketing has become a necessary staple for healthcare agencies during this time. This session explores common and new ways to leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate. Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for using social media, internet search engines, and email marketing and when each method may be advantageous and appropriate to use for different avenues of outreach for their business lines. TAHC&H Faculty/Presenter(s): Lauren Patrick M. A., Director of Development and Marketing, Helping Restore Ability About the Presenter(s):
Lauren Patrick has had a passion for non-profit work since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using digital resources to enhance networking relationships. [3432] Marketing In-Home Care in a COVID World

Speaker
Patrick, Lauren
Model
3432

$45.00

1.5 Hrs
Medicare Quality Outcomes: How to Catch Up with HH-CAHPS

[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
Are you getting the most out of your patient satisfaction scores? Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: HH-CAHPS surveys have been on hold for months due to the COVID 19 chaos. Do you understand what that may mean to your agency and the impact it may have? The CAHPS survey requirement has been in place for some time, and publicly reported since 2012. Ensure that data is meaningful and useful, and that you are getting the most out of your patient satisfaction scores and how you are in control of your customer satisfaction and outcomes. TAHC&H Faculty/Presenter(s): Colleen Bryan, Senior Consultant and Lead Educator, JCC Consulting About the Presenter(s):
Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care. [3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS

Speaker
Woods, Colleen
Model
3437

$45.00

1.5 Hrs
Medicare: Audit-Proofing Your MCR Documentation

[3430] Medicare: Audit-Proofing Your MCR Documentation
Covers how proper documentation will alleviate the fear of ADRs, payment reviews and recoupments. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Do you fear ADRs, payment reviews and recoupments? Medicare agencies have multiple regulations to juggle in a normal year, but with the pandemic’s emergency waivers thrown in the mix, it’s easy to overlook something. This session covers how proper documentation will alleviate this fear as you learn strategies to prevent the largest majority of Medicare payment recoupments. Jennifer brings an insightful overview of Medicare documentation requirements that will help you refocus and double check Medicare Coverage and Payment requirements including: CoPs ADRs TPE RCD COVID implications survey readiness Emergency Plan Preparedness documentation TAHC&H Faculty/Presenter(s): Jennifer Osburn RN, HCS-D, COS-C, President/Founder, Home Centered Insights About the Presenter(s):
Jennifer Osburn Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience. She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC, and numerous state home health associations. As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice, Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees. [3430] Medicare: Audit-Proofing Your MCR Documentation

Speaker
Osburn, Jennifer
Model
3430

$45.00

1.5 Hrs
Mergers & Acquisitions | Legal

[3469] Mergers & Acquisitions
Helps buyers and sellers prepare for the rebound in transaction activity. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: M&A activity in the home health, hospice, and private duty space has increased in the past few years. COVID-19 has resulted in a slight slowdown, but it is expected to be temporary. This program provides information to help buyers and sellers prepare for the rebound in transaction activity and includes: an overview of the transaction process discussion of issues and considerations unique to acquisitions of post-acute care providers, including unique diligence review and change of ownership processes tips for buyers and sellers preparing for a transaction Program Learning Objective(s): Participants will actively engage in the learning activity and will be able to identify unique post acute provider merger and acquisition issues and discuss tips for buyers and sellers to consider. TAHC&H Faculty/Presenter(s): Allison Shelton, Esq, Health Care Group, Brown & Fortunato | Tom Knapp, Esq, Health Care Group, Brown & Fortunato About the Presenter(s):
Allison Shelton is Board Certified in Health Law, and she practices with the Health Care Group at Brown & Fortunato, P.C. Ms. Shelton advises home health agencies and hospice providers on a variety of matters involving health care laws, such as the Conditions of Participation, the anti-kickback statute, the Stark Law, and HIPAA. Tom Knapp is a member of Brown & Fortunato’s Corporate Group, where he is a shareholder. Tom serves as the lead advisor to buyers and sellers in numerous health law transactions involving the sales and acquisitions of home health agencies, hospices, durable medical equipment companies, pharmacies, medical groups, and other healthcare related entities. In that capacity, he assists clients ranging from individuals to private equity groups in all aspects of these transactions [3469] Mergers & Acquisitions

Speaker
Shelton, Allison & Knapp, Tom
Model
3469

$37.50

1.25 Hrs
Mergers, Acquisitions & Strategic Partnerships in the New Frontier of Home Care & Hospice

[3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice
How PDGM is affecting the mergers and acquisitions market of home health and hospice agencies... NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: The biggest change in home health and hospice payments since the Prospective Payment System (PPS) in 2000 will be implemented on January 1, 2020. The Patient Driven Groupings Model (PDGM) is sure to be a game-changer for the way agencies are operated and care is provided in the home. This session will discuss how PDGM is affecting the mergers and acquisitions market of home health and hospice agencies, what the valuation drivers are and the impact on budget, cash flow, growth and sustainability. Program Learning Outcome: Participants will be able to discuss how PDGM is affecting the home care industry and how to identify strategies to build partnerships that serve to distinguish their agency. TAHC&H Faculty/Presenter: Brian Bruenderman, Partner and Executive Vice President, Stoneridge Partners About the Presenter:
Brian Bruenderman brings almost 20 years of M&A experience to Stoneridge Partners - nearly a decade has been devoted exclusively to companies serving the health and human services arena. Brian Bruenderman joined Stoneridge Partners after a successful stint as Director of Business Development for Almost Family, a leading provider of home health nursing, rehabilitation and personal care services with over 250 locations in 15 states. During his tenure, despite much uncertainty in the home health industry at the time, Almost Family acquired $160 million in annual revenues, including the largest transaction in the company’s history. Prior to Almost Family, Bruenderman was the Senior Director of Development for ResCare, Inc., a national human services company with more than $1.6 billion in revenue and operations in 42 states. Bruenderman's strategic approach to developing new markets through selective acquisitions led to $350 million in growth for ResCare and launched the company into the Fortune 1000. Today, he has been involved in the purchase of over 125 health and human service companies. Bruenderman received his Bachelor of Arts degree and Juris Doctor from the University of Louisville. While in college, he purchased several small businesses and credits his later success to that experience. His business background and legal education give him the skills and perspective to successfully negotiate transactions all the way through closing. Specifically, his almost two decades of involvement with strategic buyers gives him a unique insight into how they approach valuation, diligence and negotiation. This combination of education and experience makes him a valuable addition to any transaction. [3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice

Speaker
Bruenderman, Brian
Model
3359

$37.50

1.25 Hrs
My Employee/Client is COVID-19 Positive - What Do I Do Now?

[3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?
Includes the most current knowledge of HHSC guidance... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Are you often asking yourself what your next steps should be when one of your employees or clients tests COVID 19 positive? Look no further! With noted speakers, Kay Hollers and TAHCH Regulatory manager, Jennifer Elder, you will walk away from this presentation with the most current knowledge of HHSC guidance. They will provide you with resources that are the latest recommendations as you will find yourself in a moderated discussion on what steps agencies should be taking including policy, documentation and clinical aspects. TAHC&H Faculty/Presenter(s): Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager | Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink About the Presenter(s):
Jennifer Elder Jennifer Elder started with TAHC&H in September 2019 as the Home Care Regulatory and Policy Manager. Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars. [3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?

Speaker
Elder, Jennifer | Hollers, Kay
Model
3448

$45.00

1.5 Hrs
New Hospice Election & Addendum Requirements 2020

[3438] New Hospice Election & Addendum Requirements 2020
Reviews changes and assists in implementation of new requirements. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Hospice Election Statement changes became effective October 2020. This presentation reviews the detailed changes to the Hospice Election Statement that are effective October 1, 2020. In addition to the Election Statement itself, there will also be an addendum requirement that will include many clinicians needing to fully understand what is allowed and not allowed under the Medicare Benefit and the regulations to support that decision. This presentation assists in implementation of these new requirements. In addition there are sample Election Statements and Addendums provided. Program Learning Objective(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by changing their election statements and complying with addendum requirement. TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc. About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1. [3438] New Hospice Election & Addendum Requirements 2020

Speaker
Gaboury, Melinda
Model
3438

$45.00

1.5 Hrs
OIG Fraud and Abuse Investigations of Hospice Providers

[3471] OIG Fraud and Abuse Investigations of Hospice Providers
How-to for hospice compliance teams... Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Understanding is the first step to ensuring that your hospice agency is operating within the guidelines set out by CMS and moving away from the OIG spotlight. In this program you will learn about the relationship between the OIG and CMS and other federal agencies, communication practices of the OIG, where to find the most current information regarding the OIG Hospice workplan and how to lead their teams to strengthen their compliance programs. TAHC&H Faculty/Presenter(s): Katie Wehri | Director, Home Care & Hospice Regulatory Affairs National Association for Home Care & Hospice About the Presenter(s):
Katie Wehri has 25+ years in the hospice, home health, private duty and palliative care industries holding various executive level positions in these arenas. She has extensive experience in operations, healthcare regulation and accreditation standards interpretation and compliance, quality assessment and performance improvement programming and compliance programs. She has worked for hospices and home health agencies in a variety of settings including multiple locations in multiple states, hospice inpatient unit, pediatric hospice and adult and pediatric palliative care. She also has experience in opening and expanding sites for hospice and home health organizations. Katie is educated in health care administration with a bachelor’s degree from Bowling Green State University in Ohio. She is currently the Director, Home Care & Hospice Regulatory Affairs for NAHC. [3471] OIG Fraud and Abuse Investigations of Hospice Providers

Speaker
Wehri, Katie
Model
3471

$37.50

1.25 Hrs
Partnering with Hospice for Palliative Care Program

[3434] Partnering with Hospice for Palliative Care Program
A fresh look at how both Private Pay and Hospice agencies can work together... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Program Description: Have you ever thought about the opportunity to partner with Hospice or Private Pay to expand your services? This program is a fresh look at how both Private Pay and Hospice agencies can work together to meet the needs of their patient populations. Jo Alch brings an enlightening pathway to this arena and pulls from her personal experience in working with both Private Pay and Hospice agencies. TAHC&H Faculty/Presenter(s): Jo Alch, RN, Founder and Director of Nursing, Acappella In-Home Care About the Presenter(s):
Jo Alch is the Founder and Director of Nursing at Acappella in Home Care. Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services. Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts. She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an amazing husband and three wonderful children. [3434] Partnering with Hospice for Palliative Care Program

Speaker
Alch, Jo
Model
3434

$45.00

1.5 Hrs
Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients

[3449] Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients
Highlights how home health agencies can better leverage their in-demand wound care specialist(s) with telehealth technology. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: This presentation highlights how home health agencies can better leverage their in-demand wound care specialist(s) with telehealth technology. Productivity is maximized as one wound care specialist can provide guidance virtually to all caregivers in the field. This is especially important in rural areas where nurses and specialists can spend a lot of time driving instead of being able to see and treat patients. Moreover, connecting a home health nurse with a wound certified nurse is beneficial in bridging the gap between training, clinician and patient education, and wound assessment. You will learn how agencies can enable a better, safer, and more profitable way to evaluate and support proper wound healing. TAHC&H Faculty/Presenter(s): AnnaMaria Turano, VP Marketing, Synzi About the Presenter(s):
AnnaMaria Turano is the Vice President of Marketing for Synzi. Prior to her client-side role, AnnaMaria co-founded MCAworks, a strategic marketing consulting firm. A published writer, she is the co-author of Stopwatch Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and a featured contributing author to Shopper Marketing (Kogan: 2010; 2012). AnnaMaria has also been an Adjunct Professor of Marketing at NYU, Fordham University, and the University of Tampa. [3449] Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients

Speaker
Turano, AnnaMaria
Model
3449

$45.00

1.5 Hrs
Steering Clear with Cyber Security During a Public Health Emergency (PHE)

[3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)
Learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting your organization, and ways to reduce risk. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: With COVID-19 on our plate as a priority, have you kept cyber security in mind as well? Our new reality is that security risks are on the rise with data breaches, in the last nine years, affecting over 2,500 healthcare data breaches and more than 500 records. Data breaches and resulting regulatory and legal action have escalated in healthcare with penalties reaching millions in 2019. View Ricky Smith in this presentation to learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting your organization, and ways to reduce risk. Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for identifying key elements for protecting their agencies against data breaches. TAHC&H Faculty/Presenter(s): Ricky Smith, President, Innovative Business Technologies About the Presenter(s):
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11 years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis. [3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)

Speaker
Smith, Ricky
Model
3439

$45.00

1.5 Hrs
Taking the Plunge: How to Dive into a Successful VBP with MCOs

[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
Invaluable advice on opportunities that are available to agencies with health plans. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][7]financial management Program Description: Have you ever thought about partnering with MCOs but then dismissed it thinking it’s not a win-win situation? This presentation will challenge you to shift your mindset away from a “payor” perspective of HMOs and focus on developing a positive relationship with them as “health plans”. Jerre van den Bent, Administrator, Therapy 2000 and Courtney Mullaney MS, CCC-SLP, Director, Health Plan Relations/Green Apple Administrator, share experiences and offer invaluable advice on opportunities that are available to agencies with health plans. Not only will you learn what Value Based Purchasing (VBP) is and what the MCOs expectations by state are, but this session will also bring to life the reality that an agency experienced while they developed successful relationships with these health plans and debunked the myths of working with MCOs. Program Learning Objective(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by stating what VBP is and identifying what steps agency should take to building a successful MCO relationship. TAHC&H Faculty/Presenter(s): Jerre van den Bent, PT, Administrator, Therapy 2000 | Courtney Mullaney, MS SL-CCP, Director, Green Apple Health Plans Administrator About the Presenter(s):
Jerre van den Bent received his training as a physical therapist in his native Holland. He came to Texas in 1993, and has worked in pediatric home care since then. In May of 2000, Jerre launched THERAPY 2000 out of the basement of his home. THERAPY 2000 quickly became a leader in the in-home pediatric therapy industry. The company acquired Green Apple Therapy in 2017. The two companies currently provide services to more than 3000 families with a workforce of almost 400 physical, occupational and speech therapists. Jerre is a passionate volunteer for the Texas Physical Therapy Association and the Texas Association for Home Care and Hospice. He has held numerous leadership roles in both organizations. His ability to raise funds for various Political Action Committees has earned him the nickname “The Dutch Arm Twister”. Jerre regularly travels to the Capitol in Austin to meet with Texas legislators, advocating on behalf of the profession of physical therapy and the home care industry. About the Presenter(s):
Courtney Mullaney is a speech-language pathologist who has been practicing for 20 years, the last 15 in the home health setting. For the past 2 years her title has been Director of Health Plan Relations at Therapy 2000. During this time she has worked closely with health plans across the state to build relationships and develop value-based agreements. Most recently, she has served as the Therapy Sub-Committee chair for the Pediatric Committee of TAHCH. [3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs

Speaker
van den Bent, J | Mullaney, C
Model
3447

$45.00

1.5 Hrs
The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?

[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
Covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Do you know how compliant you are with the components of the CARES Act? Amy Knight has been on top of this topic since Day 1 and has kept Texas agencies educated and updated. In this presentation, Amy covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning. She will direct you on where you go from here. She will challenge you on preparing for the future and asks you “What are you doing to adapt to this compliance?” Program Learning Objective(s): Participants will actively engage in the discussion and identify where their agency stands on the financial side of recovery and verbalize at least one item on how the agency is adapting to change. TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group About the Presenter(s):
Amy L. Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers. [3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?

Speaker
Knight, Amy
Model
3443

$45.00

1.5 Hrs
The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19

[3445] The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19
Reviews the components of what will help PAS agencies be successful with new era of compliance. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: COVID-19 has brought about monumental changes for home care agencies and Personal Assistance Services agencies. The latest guidance has taken HCSSAs by surprise with noted screening processes and changes in protocols and policies surfacing the importance of PAS agencies compliance with QAPI program requirements. In this presentation Kay Hollers reviews the components of what will help agencies be successful as we enter into the NEW ERA of compliance in the PAS world. TAHC&H Faculty/Presenter(s): Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars. [3445] The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19

Speaker
Hollers, Kay
Model
3445

$37.50

1.25 Hrs
The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19

[3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
Explores how agencies can reopen office operations in ways that keep employees and clients safe... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 25, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: The COVID-19 pandemic has caused deep changes in how businesses function, with no industry facing as acute challenges that have direct consequences on the lives of Americans than health care. In this new landscape, home and community care has emerged as an invaluable method to deliver services to those who need them safely while respecting physical distancing needs. In this presentation, Erin Vallier, Account Executive of AlayaCare explores how agencies can reopen office operations in ways that keep employees and clients safe, while ensuring efficient scheduling, keeping lines of business open to new referrals, and supporting infectious disease control, among other urgent considerations. Special focus is placed on leveraging technology available now to help home care providers achieve these necessary measures. Joining Erin in her presentation is Amy Knight, President of Knight CPA Group and Candyce Slusher, Owner of Slusher Consulting, who both support Erin with their Texas-specific expertise and fielded questions from the live audience. Program Learning Objective(s): Participants will actively engage in the learning activity and identify strategies to understand considerations for retrofitting offices, procedures and protocols both physically and digitally to support new rules and regulations that agencies must consider now and in the future. TAHC&H Faculty/Presenters: Amy Knight, CPA, Knight CPA Group | Erin Vallier, Account Executive, AlayaCare | Candyce Slusher, LVN, CDCS, Owner, SLUSHER Consulting About the Presenters:
Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers. About the Presenters:
Erin Vallier earned an Individually Structured Liberal Arts degree in Physical Science, Psychology, and Music Performance from the University of Colorado, Denver. She earned a Masters in Healthcare Administration and Management, with a Project Management Specialty, from Colorado State University. Erin began her career in the fitness industry in 2005. After earning her bachelors, she transitioned to the home care space with a passion bred from personal and family experience. She has held management roles in the QA, intake, OASIS, and HR departments, and has helped facilitate numerous successful state and CHAP surveys for the organization she worked for. Erin was responsible for maintaining clinical documentation compliance, writing and revising policies and procedures, and for writing and facilitating new hire training for all clinical employees, including EMR and OASIS education. Her last role in home health was marketing - a natural segway to her role at AlayaCare – Account Executive. About the Presenters:
Candyce Slusher LVN, CDCS is the founder of SLUSHER Consulting and is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings, specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities through regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has spoken for the Alzheimer’s Association and has also served as Board Member and past President for the Alamo Area Home Care Council. [3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19

Speaker
Knight,A | Vallier,E | Slusher,C
Model
3427

$45.00

1.5 Hrs
They Keep Asking for My Money Back - How to Calculate Your Proportional CAP

[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
The calculation method to determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back. TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: In 2012 CMS changed the Hospice Cap method of calculation for all new providers and those who chose not to grandfather themselves. This presentation will discuss and give you the calculation method to determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back. TAHC&H Faculty/Presenters: Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC About the Presenters:
Jill Schuerman has over 14 years in hospice, serving as regional and national Director of Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the review of Medicare and Medicaid regulations and changes and the creation of related Policy and Procedures. Currently, Ms. Schuerman is the Founder and CEO of Schuerman Business Consulting, LLC., which provides outsourced billing services, billing training, and billing due diligence audits for hospice agencies. She has been an Associate Member of TAHCH since starting her business in 2016, as well as a member of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and Board Member of the Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics. [3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP

Speaker
Schuerman, Jill
Model
3368

$30.00

1.0 Hr
Understanding UMCC Standards and MCO Responsibilities

[3364] Understanding UMCC Standards and MCO Responsibilities
Hear HHSC staff discuss key sections of the UMCC, its standards and MCO responsibilities...that affect HCSSA providers. NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: What is the UMCC? The UMCC is the Uniform Managed Care Contract that governs Texas Medicaid and CHIP Managed Care Services. In this session providers will learn why it’s so important to understand the States’ contract which sets forth the terms and conditions for Health Plans participating in Texas Medicaid Managed Care, administered by HHSC. Hear HHSC staff discuss key sections of the UMCC, its standards and MCO responsibilities so that you know what standards the MCO’s must meet and why they may require certain processes for providers. Program Learning Outcome: Participants will be able to verbalize understanding of key sections of UMCC standards and MCO responsibilities and identify the importance of understanding the State’s contract. TAHC&H Faculty/Presenter: Sylvia Salvato, TX HHSC, Manager, Policy & Program Development, Medicaid and CHIP Services Department About the Presenter:
Sylvia Salvato is a Manager of Medicaid Policy and Program Development with the Texas Health and Human Services Commission. She has a Master’s of Social Work degree from Texas State University. In addition to nearly ten years of service to the state of Texas, Ms. Salvato has previous experience working in environments including the federal government, long term care, acute care, behavioral health services, and clinical research. [3364] Understanding UMCC Standards and MCO Responsibilities

Speaker
Salvato, Sylvia [TX HHSC]
Model
3364

$37.50

1.25 Hrs
Using Technology to Optimize Home Care Staffing Resources

[3373] Using Technology to Optimize Home Care Staffing Resources
Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and available staff ... TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.259[d][4]agency responsibilities §558.260[a][9]community resources Program Description: Many Texas home health agencies are currently dealing with a staffing shortage and also anticipating a greater health workforce shortage in the coming years. Employee churn – which can lead to canceled/rescheduled appointments and undermine an agency’s ability to take on new patients – can lead to a breakdown in the continuum of care, weaker overall outcomes, and an increased risk of readmissions. Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and available staff while being able to provide better – meaning, more timely and higher quality – care to their patients. TAHC&H Faculty/Presenters: AnnaMaria Turano,VP Marketing, SYNZI; Dave I. Davis, RN-BC, BSN, MA, ACRN, Chief Clinical Innovation Officer, AccentCare About the Presenters:
AnnaMaria Turano AnnaMaria M. Turano is the Vice President of Marketing for Synzi. She is responsible for leading all marketing and branding initiatives for the company. Prior to her client-side roles, AnnaMaria co-founded MCAworks, a strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies. A published writer, she is the co-author of Stopwatch Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and has also been an Adjunct Professor of Marketing at NYU, Fordham University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago. Dave I. Davis Coming Soon [3373] Using Technology to Optimize Home Care Staffing Resources

Speaker
Davis, Dave & Turano, AnnaMaria
Model
3373

$45.00

1.5 Hrs
What's New in Star Plus?

[3361] What's New in Star Plus?
Hear the latest on the Star Plus initiative including expansion into 13 new service areas. NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: The Texas Medicaid Star+Plus program, is a managed care program worth nearly $10 billion in premium revenue for managed care organizations and serves nearly 525,000 seniors and people who are blind and disabled. In October 2019, Texas Health and Human Services Commission (HHSC) announced that after a competitive procurement, HHSC intends to award new contracts in 13 different service areas for the STAR+PLUS product. Hear directly from HHSC staff who provide an update for all of Texas Managed Care products, give you a preview of any changes related to the re-procurement and report on any upcoming legislative and policy initiatives. Invited Managed Care Organizations (MCOs) including Superior, Molina, United, Amerigroup have also confirmed to participate in a panel discussion to talk through changes and respond to audience questions! Program Learning Outcome: Participants will actively engage in the discussion by describing any changes related to the re-procurement and any upcoming legislative and policy initiatives. TAHC&H Faculty/Presenter: Sylvia Salvato, TX HHSC, Manager, Policy & Program Development, Medicaid and CHIP Services Department About the Presenter:
Sylvia Salvato is a Manager of Medicaid Policy and Program Development with the Texas Health and Human Services Commission. She has a Master’s of Social Work degree from Texas State University. In addition to nearly ten years of service to the state of Texas, Ms. Salvato has previous experience working in environments including the federal government, long term care, acute care, behavioral health services, and clinical research. [3361] What's New in Star Plus?

Speaker
Salvato, Sylvia [TX HHSC]
Model
3361

$45.00

1.5 Hrs
Working Through the Complaint Process with Medicaid Managed Care

[3367] Working Through the Complaint Process with Medicaid Managed Care
Extremely helpful... TX HHSC explains the process for the complaint process and how to handle with the MCOs... NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: TX HHSC staff provide a robust discussion of the complaint process related to Texas Medicaid Managed Care Organizations. Every wonder what happens when you lodge a complaint with HHS? What if an MCO states they did not receive your complaint, then what? What are agency’s rights and the MCO’s timelines for follow up on a complaint? This session addresses these questions and many more common issues experienced by providers when lodging complaints both with MCOs and HHSC. Agencies will find this session extremely helpful with HHSC explaining the process for the complaint process and how to handle with the MCOs. HHSC provides guidance on the steps and timeframes to assist agencies with completing a complaint and also advises on agency rights when filing complaints. Program Learning Outcome: Participants will be able to identify the process and steps on how to lodge a complaint with HHS and describe how to complete the process timely. TAHC&H Faculty/Presenter: Camisha D. Banks, CTCM, Director of Provider and Client Services, Managed Care Compliance and Operations, Medicaid and CHIP Services; Michael Osborne, Senior Manager, Medicaid and CHIP Services About the Presenters:
Camisha D. Banks is currently serving as Managed Care Compliance & Operation’s (MCCO) Interim Assistant Director. Camisha is currently the MCCO Director of Provider and Client Services over the managed care complaints, trending and reporting, as well as call centers for transportation and pharmacy. She has worked in several capacities of the Medicaid program for more than 25 years, and began her state career in 2007 as a Health Plan Specialist in MCCO (formerly Health Plan Management). Since that time, Camisha has served in increasing responsible positions as a health plan manager and as a senior manager overseeing several of the complex Managed Care Organizations (MCOs). Michael Osborne has 25 years of State Service with The Texas Department of Health and the Health and Human Services Commission. He has 17 years with the Vendor Drug Program, assisting with pharmacy providers with Point of Sale claims and software issues. Michael also has 8 years with Managed Care Compliance and Operations, Senior manager of Research and Resolution. He coordinates complaints, from various stakeholders, against the MCOs to ensure the timely delivery of contracted services and benefits to members and reimbursement to the providers. [3367] Working Through the Complaint Process with Medicaid Managed Care

Speaker
Banks, C & Osborne, M [TX HHSC]
Model
3367

$30.00

1.0 Hr
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