Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
Learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or
risk being left behind. In this presentations, leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by identifying tools to successfully
execute and manage changes required in agency policies and procedures that contribute to optimal patient outcomes.
TAHC&H Faculty/Presenters: Janice Riggins, MSN, RN, EVP Clinical Services, Encompass Home Health & Hospice
About the Presenters: Janice Riggins is a registered nurse with over 25 years of home health experience.
She has recently earned her Master of Science in Nursing with a nursing informatics focus. She currently serves as the Executive Vice President of
Clinical Services with Encompass Health, one of the industry’s largest home health and hospice organizations in the nation. In her current role,
quality, education, and innovation remains a primary focus as she leads the clinical team at Encompass towards major health care transformation.
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
[3281] Growing your Private Duty Agency through Community Outreach
Learn How Acappella included education and community outreach increase sales volume.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][8]skills for working with clients, families, and other professional service providers
§97.260[a][9]community resources
§97.260[a][10]marketing
Program Description: What was started at a kitchen table with a big vision and little money,
Acappella in Home Care has grown to become one of the largest privately owned home care agencies in the country.
Learn How Acappella included education and community outreach increase sales volume. In 2018 alone, gross sales increased by 35%.
Community Outreach like a weekly podcast, collecting pajamas for needy seniors, and offering continuing education to area nurses
and social workers all helped build the Acappella brand.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing community education and outreach programs to increase referrals.
TAHC&H Faculty/Presenter: Jo Alch, RN, Acappella in Home Care
About the Presenter: Jo Alch is the Founder and Director of Nursing at Acappella in Home Care.
Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services.
Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts.
She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for
home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of
Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on
the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of
her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an
amazing husband and three wonderful children.
[3281] Growing your Private Duty Agency through Community Outreach
[3289] Hacking Google Analytics
Learn how to set-up Google Analytics and use it to drive more sales to your agency website.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][10]marketing
Program Description: In this program you will learn how to set-up Google Analytics.
You will be able to use Google Analytics to drive more sales from their website. You will understand how to use the data in your agency practice.
We will cover planning and principles, configuration and administration, data collection, and reporting metrics. Lastly, we will cover measuring return on investment.
Make sure to have your computer, cell phone, username, and password for Google!
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by using Google Analytics data collection and reporting metrics to increase sales.
TAHC&H Faculty/Presenter: Steve Huskey, COO, High 5 Promotions
About the Presenter: Steve Huskey a.k.a. The Wizard of Google, became involved with technology at a
young age. Programming a computer at age 8, authoring a series of books on Google advertising, and teaching Internet Marketing at University, have
firmly established his tenure in online marketing. He graduated from Texas State University with a degree in Business and is currently
Chief Operations Officer for High 5 Promotions. Having been focused on technology his entire life, Internet Marketing consulting
offers him the ability to use his degree daily. Steve has managed thousands of Internet Marketing campaigns & is certified in
Google and Microsoft Advertising. Steve enjoys sharing his knowledge of marketing to help launch a business to the next level.
[3289] Hacking Google Analytics
[3276] Minimizing the Burden of Employment Management
Outsourcing Human Resources allows home care agencies to grow much faster and more efficiently...
NOW AVAILABLE: RELEASED 9/6/2019 This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: A healthcare company needs to stay focused on hiring good healthcare professionals, marketing to hospitals and doctors, getting paid for their
billing in a timely manner, and staying in compliance with state and federal requirements.
Outsourcing Human Resources allows home care agencies to grow much faster and more efficiently. Any employer that can focus on their core competencies will be more
profitable than one that has to hire and manage a larger staff that does not make the company money or keeps the company accredited. This program addresses issues facing any employer in today’s
business environment, such as governmental compliance, payroll, employee management software, insurance procurement, Workers Compensation insurance, and safety.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their
practice by implementing best practices to remain in compliance with state and federal employment requirements.
TAHC&H Faculty/Presenter: D.W. Bobst, TrendHR
About the Presenter: D.W. Bobst founded the TrendHR network of companies in 1997.
TrendHR is a Dallas based human resource outsourcing company that provides HR, Staffing, and PEO services to businesses nationwide,
allowing businesses to focus on their competencies and grow their business by minimizing the burden of employment administration.
TrendHR has received recognition several times over the years in the Inc. 5000, Dallas Business Journal, USCA, and others. Mr. Bobst
has served in the U.S. Navy, and is an active member of the National Association of Professional Employer Associations, the
Society of Human Resource Management, and the Rockwall, Mesquite, and Garland Chamber of Commerce.
[3276] Minimizing the Burden of Employment Management
[3274] Refocus to SUCCEED
This is the moment for industry and agency leadership to prepare and to shine.
NOW AVAILABLE: RELEASED 9/6/2019 This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine .
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The home health care industry is at the door of regulatory and financial redesign.
This is the moment for industry and agency leadership to prepare and to shine. Focus will be key. Reframing agency self-awareness, and the
degree to which each agency is willing to be unflinching in that assessment process, will determine the successful organizations in the coming years.
This program provides metrics used in industries that have experienced change to determine what can help your organization.
Viewers will learn the difference between the tired annual agency evaluations and using new techniques to measure operational effectiveness including
defining assessment metrics that clearly show the agency’s strengths and weaknesses. When done you will understand how a clear focus drives a strong plan and
allows flexibility in meeting the coming changes.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to
change their practice by implementing techniques to measure operational effectiveness to discover the agency’s strengths and weaknesses.
TAHC&H Faculty/Presenter: Donna Floyd, RN, BSN, Crag Business Group
About the Presenter: Donna Floyd has been a Registered Nurse for over thirty years and has
extensive health care experience in management of national, regional and start-up organizations, including home health agencies.
She is accomplished in the areas of program and policy development, staff education and competency development. Donna’s broad span
of experience ranges from successfully holding positions as Agency Administrator, Clinical Nurse Manager, and corporate VP of Program
Development to leading organizations in successfully achieving growth and national accreditation. She has provided leadership in the
Home Care Association of Colorado as a liaison to the Department of Public Health survey department and served` as a member of the
Education Committee. Donna has extensive experience with home health agencies and licensure rules in multiple states as well as
having contacts in a variety of state departments of health.
[3274] Refocus to SUCCEED
[3309] Understanding Emergency Preparedness Business Continuity Plan Requirements
This presentation identifies
the key elements of a business continuity plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation identifies
the key elements of a business continuity plan. You will be able to discuss the various types of business continuity
plans that may be used for compliance with emergency preparedness requirements. You will be able to discuss strategies for
how to identify operations essential to a home care agency and write or update their current plan as applicable to the services
provided and implement the plan in the event of a disaster.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their
practice by developing business continuity plans that ensure ongoing services to their patients in the event of a disaster.
TAHC&H Faculty/Presenters: Beverly Sepulveda, BSN, RN, MBA, SynerImages Healthcare Consulting, LLC
About the Presenters: Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance.
Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the
MCO industry. Her company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance
services and insurance contracting assistance.
Prior to her working for SynerImages, Ms. Sepulveda was the Executive Director for PCA Health plans of Texas [later purchased by Humana] and held
senior management positions with Aetna, CIGNA, and MetLife insurance companies. Her medical experience was at St. David's Hospital, Bellaire Hospital, Critical Care of
America Home Health, North American Medical Management and Princeton Medical Management services.
SynerImages is a Texas-based healthcare consulting firm with offices in Houston and South Texas. In addition to offering home health startup and
compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational
conferences/webinars and other business operations assistance.
[3309] Understanding Emergency Preparedness Business Continuity Plan Requirements
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
The most common errors in the hiring and on-boarding process as well as successful strategies for both.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Hiring employees is exciting. It means the employer is growing and is successful.
But, if the employer does not think about unintended consequences of the hiring and on-boarding process, often times right from the beginning,
the employment relationship can be rocky. Attorney Alicia Haff discusses some of the most common errors in the hiring and on-boarding process as well
as successful strategies that could assist in smoothing this process. Specific topics addressed are background checks, application materials -
what should and should not be in these materials, offer letters/contracts, and handbook review - hot topic items.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best hiring practices to remain in compliance with state and federal employment requirements.
TAHC&H Faculty/Presenter: Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter: Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in group
settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become Alicia’s passion.
She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is certified as a Patient Protection
and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the
Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
[3277] Episode Management in PDGM – What's your Plan
Learn concepts of patient case management in the PDGM environment...
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:In this program, viewers will learn concepts of patient case management in the PDGM environment.
Topics include patient centered, individualized assessments; planning specific interventions and goals; focused learning plans; and following a roadmap of
care delivery to reach best outcomes by discharge.
Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change their practice by
implementing best practices in patient case management to contribute to optimal patient outcomes in the Patient Driven Groupings Model environment.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience.
She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several
leadership roles in home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a
sought-after contributor to industry blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several
committees for the Texas Association for Home Care & Hospice. She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals.
[3277] Episode Management in PDGM – What's your Plan
[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
A review of patient billing & clinical qualifications from referral to notice of election to certification/recertification to discharge.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: In this program the presenters - one is a hospice regulatory expert, one is a hospice billing expert -
review patient billing and clinical qualifications from referral to notice of election (NOE) to certification/recertification to discharge.
Also examined are requirements for each of these steps.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by identifying areas of financial impact related to billing and clinical documentation.
TAHC&H Faculty/Presenter: Kerry Arp, RN, BSN, Vice President of Consulting Services, HealthCare ConsultLink &
Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC
About the Presenter: Kerry Arp has over 18 successful years of experience within the Medical Field specializing in
Practice Management, Team-Building, Program Development, Healthcare Compliance (CHAP/JCAHO), Risk Management, Community Relations, Training, Budgeting,
Talent Management, Quality Control and Client/Patient/Provider Relations. She is Vice President of Consulting Services for HealthCare ConsultLink
with oversight of Home Health and Hospice Consultants in Education, Recruitment, Orientation, Training, and Regulatory Guidance. Kerry also involved
in customer education related to outsourcing in Home Health and Hospice for Agency Start Up, Mock Survey, QAPI, ADR/UPIC, Accreditation information,
and education to agencies, and she provides subject matter expertise in Hospice regulations.
About the Presenter: Jill Schuerman has over 14 years in hospice, serving as regional and national
Director of Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the
review of Medicare and Medicaid regulations and changes and the creation of related Policy and Procedures.Currently, Ms. Schuerman is the
Founder and CEO of Schuerman Business Consulting, LLC., which provides outsourced billing services, billing training, and billing due
diligence audits for hospice agencies. She has been an Associate Member of TAHCH since starting her business in 2016, as well as a member
of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and Board Member of the
Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics.
[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
[3278] Technology Revolution in Home Care
A look at real life case studies of how technology is being implemented in home and community care.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:With an ever-changing competitive market, providers need to consider
how to deliver services more efficiently. This program takes a look at real life case studies of how technology is being implemented
in home and community care to assist in the delivery of services. What technologies are being implemented to record and monitor changes
in an individual’s health? What is being implemented in regional and remote areas to ensure the wellbeing of seniors?
Machine learning is a type of artificial intelligence that is concentrated on developing algorithms that
analyze data and predict future events with tremendous accuracy. It is a technology that is well suited to identify hidden trends and
patterns in vast amounts of data, not visible to the human eye. Jonathan Vallée, CTO of AlayaCare, an end-to-end home healthcare software
solution, discusses the importance of collecting and analyzing data, provide real examples of feasible tech solutions organizations
could implement today, explore the insights gained from utilizing machine learning, and present the results of two studies on applying
machine learning to streams of incoming remote patient monitoring vitals for decision support.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing remote patient monitoring as a tool to aid in improving optimal patient outcomes.
TAHC&H Faculty/Presenter: Jonathan Vallée, M.Sc., CTO, AlayaCare
About the Presenter: Jonathan Vallée is the VP, Engineering at AlayaCare. AlayaCare looks to
deliver the next disruptive solution for the industry by combining remote patient monitoring, clinical documentation and back office software
supported by machine learning and optimization. Jonathan holds a M.Sc. in machine learning where he has been awarded the board of honors and
has worked as a data science researcher before taking the leadership of JDA’s data science team and now AlayaCare’s. Jonathan is an inventor
and co-inventor on four patents and strives to innovate the home healthcare industry.
[3278] Technology Revolution in Home Care
[3297] Testing Your Emergency Preparedness Plan
Best practices for testing your EP plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 10/09/2019 at the Texas Association of Home Care & Hospice Fall
Conference in Grapevine. It is one of 4 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: October 9, 2019
TAHC&H Event: TAHC&H Fall Conference | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.259[d][6]emergency preparedness planning and implementation
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
Program Description:This presentation discusses the staff training requirements for both orientation and annual training,
how to collaborate with local, state, and federal agencies, illustrate the differences between the tabletop, functional, and full-scale test exercises, and review best practices in documentation.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by
applying methods learned related to implementing realistic and effective disaster drills at their agency in compliance with state and federal rules.
TAHC&H Faculty/Presenters: Beverly Sepulveda, BSN, RN, MBA, CEO, SynerImages Healthcare Consulting LLC
About the Presenters: Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting, a
national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance.
Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry.
Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance services and insurance contracting assistance.
Prior to her working for SynerImages, Ms. Sepulveda was the Executive Director for PCA Health plans of Texas [later purchased by Humana] and held senior management positions with Aetna, CIGNA, and
MetLife insurance companies. Her medical experience was at St. David's Hospital, Bellaire Hospital, Critical Care of America Home Health, North American Medical Management and Princeton Medical Management services.
SynerImages is a Texas-based healthcare consulting firm with offices in Houston and South Texas. In addition to offering home health startup and compliance services, her firm also facilitates other business needs such
coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance.
[3297] Testing Your Emergency Preparedness Plan
[3288] Tips for Drafting Hospice Contracts with Nursing Facilities
Learn about the regulatory requirements for contracts between hospice providers and nursing facilities.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Learn about the regulatory requirements for contracts between hospice providers and nursing facilities.
This program highlights key provisions that will govern both parties' payment obligations and care coordination obligations, and it identifies common drafting pitfalls to avoid.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by identifying best practices in
drafting contracts between hospice providers and nursing facilities to meet regulatory requirements and contribute to improved patient outcomes.
TAHC&H Faculty/Presenter: Irma Jacobson, J.D., Jacobson PLLC
About the Presenter: Irma Jacobson is a commercial litigator and administrative law attorney who
regularly practices in state, federal, and administrative law courts. She graduated from West Point in 2004 and served in Operation Iraqi Freedom
from 2005-2006. Irma has extensive experience representing clients in the health care industry and excels at providing legal solutions to complex
problems by tailoring strategies to fit each client’s specific need. She can assist with data privacy requests, both requesting disclosure and
defending against disclosure involving Health Insurance Portability and Accountability Act (HIPAA), Freedom of Information Act (FOIA), and the
Texas Public Information Act (TPIA).
Irma represents nursing home facilities, assisted living facilities, and home and community support services agencies (HCSSAs)
regarding compliance and licensure actions. She has been essential in securing favorable results for long-term care facilities while defending against
license revocations and appealing Medicare/Medicaid terminations and state and federal civil monetary penalties. She has extensive experience advising
long-term care facilities concerning audits by Medicaid Recovery Audit Contractors (RACs), Medicaid Integrity Contractors (MICs), Zone Program Integrity
Contractor (ZPIC), and other Medicare/Medicaid reimbursement matters. Her practice also includes representing benefit plans, providers, employers, claims
administrators, and insurers in disputes concerning the availability of mental health and substance abuse coverage under ERISA-governed plans.
[3288] Tips for Drafting Hospice Contracts with Nursing Facilities
[3312] Advanced Concepts in Business Development: Relationship Marketing
This presentation is intended to completely rewire the way you look at the marketing activities in your agency!
NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.12.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston.
It is one of 20 presentations captured and produced for online access.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Unfortunately, Healthcare has turned into a cutthroat industry.
How can you set your agency apart in your marketing strategy where they don’t just look at your liaison as a muffin pusher?
This presentation is intended to completely rewire the way you look at the marketing activities in your agency.
You will learn the importance of implementing a social work mindset that will be the building block for the exceptional care your agency will provide.
You will learn the importance of hiring based on candidate qualities, not just their qualifications, and hiring vested associates who believe in your mission.
You will also learn the importance of mirroring the expectations of your referral sources to gain optimal partnerships.
You get one chance to make a first impression, let’s build one that lasts!
Program Learning Outcome: Participants will identify how to implement effective marketing strategies and build partnerships that serve to distinguish their agency.
TAHC&H Faculty/Presenter: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare
About the Presenter: Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC.
Ricka previously spent 7+ years as a hospital social worker prior to joining the home health industry. Ricka is the head of the Business Development team where she
has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into new territories. Ricka is an active member in
both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees.
Ricka has a Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management.
[3312] Advanced Concepts in Business Development: Relationship Marketing
[3310] Advanced Concepts in Ethics: Resourceful Leadership
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an
ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description:Home Health agencies have a duty of care for the patients/clients they serve. A duty of care refers to the obligation to
take responsible care to avoid injury to a person whom, it can be reasonably foreseen, might be injured by an act or omission. Omission is often the area that puts agencies at greatest risk.
A clinician didn’t know how to meet a need, therefore, they overlook that it exist. In home health, the care you provide must be looked at through a multidisciplinary lens where multiple
complex issues will arise. As an Administrator, there will be times you are dependent on outside resources, and community partners, to solve a need. It is also important to understand
ethical issues associated with using outside resources, including ensuring that there are no “kickbacks” associated with using other community partners.
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an
ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources.
Program Learning Outcome: Participants will actively engage in the learning activity and identify ethical issues associated with using community resources
and ways to recognize issues in the home care setting that might warrant the use of community resources.
TAHC&H Faculty/Presenters: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare, LLC and Summer Napier, RN, BSN, COS-C, HCS-C, CEO, Healing Hands Healthcare, LLC
About the Presenters: Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC. Ricka previously spent 7+ years as a hospital social worker prior
to joining the home health industry. Ricka is the head of the Business Development team where she has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into
new territories. Ricka is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees. Ricka has a
Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management.
Summer Napier is the founder, and CEO, of Healing Hands Healthcare, LLC, Healing Hands Primary Home Care, LLC, and Little Black Bag House Calls, LLC.
Summer has more than 10 years’ experience in home care, with the past 5+ years being in executive level management. Summer oversees the daily operations, growth, profitability, and the execution of the company’s vision.
Summer is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice where she participates on multiple committees, as well as the Private Duty
Advisory Board. Summer is certified as a Home Care Specialist in Compliance, as well as a Home Care Clinical Specialist in Oasis. She has a Bachelors in Science of Nursing from the University of Texas at Arlington and
is currently pursuing her Master’s in Business Administration in Healthcare Management.
[3310] Advanced Concepts in Ethics: Resourceful Leadership
[3311] Advanced Concepts in Finance: Principles for Budgeting
This presentation outlines key principles for participation and consensus with
financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: A good budget is the foundation of any strong financial plan.
It requires a range of perspectives within home care and hospice organizations to set realistic (not optimistic) plans.
Budgeting exercises must consider team functions and goals, allowing necessary time to gain input and share an understanding of how
the budget can foster consistent operational performance. This presentation outlines key principles for participation and consensus with
financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or
enhance their practice by identifying how a realistic budget can enhance operational and clinical performance.
TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants
About the Presenters: Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on
more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader.
He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management,
benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues.
A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas
in Dallas/Fort Worth, and also served as a vice president of operations for a large for-profit home health agency.
In his role as a consultant, he has assisted organizations in achieving enterprise wide goals for transformation and performance
improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions.
As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement
functions for providers ranging in size from $25M to $280M+ in annual revenue.
An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers
Association, Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University.
[3311] Advanced Concepts in Finance: Principles for Budgeting
[3285] Audit-Proofing Your Medicare Documentation
How proper documentation will alleviate the fear of Medicare audits.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Do you fear ADRs and payment reviews? This program covers how proper documentation will alleviate this
fear as you learn strategies to prevent the largest majority of Medicare payment recoupments.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best practices in clinical documentation to mitigate Medicare payment recoupments and ensure optimal patient outcomes.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience.
She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several leadership roles in
home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a sought-after contributor to industry
blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several committees for the Texas Association for Home Care & Hospice.
She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals.
[3285] Audit-Proofing Your Medicare Documentation
[3156] BE-ing with Those Suffering: What to and Not to Say
Explores why it
is so challenging to be with others’ pain...
TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter
Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: We WANT to be present with others when they are hurting.
We WANT to know what to say or do to help. We’ve simply forgotten that we already know how. This program explores why it
is so challenging to be with others’ pain, what to say, what not to say, and how to care well for ourselves in the process.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by analyzing and
applying appropriate boundaries when caring for those suffering in order to provide presence and healing for the patient and
family while also caring for themselves as caregivers.
TAHC&H Faculty/Presenter: Dr. Carla Cheatham, Founder, Carla Cheatham Consulting Group
About the Presenter: Reverend Dr. Carla Cheatham began in social services with an MA in Psychology,
certification in trauma therapy, a PhD in Health & Kinesiology, and M.Div. before working 10 years as a hospice chaplain and bereavement coordinator.
Carla is a national keynote speaker and consultant focusing on emotionally competent and resilient professionals and organizations, Section Leader
for NHPCO’s Spiritual Caregivers Section, Chair of NHPCOs Ethics Advisory Council, Adjunct Professor at Seminary of the Southwest, and Affiliate
Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books about grief, resilience, the art of presence, and
emotional competencies for professionals.
[3156] BE-ing with Those Suffering: What to and Not to Say
[3305] Complaint Investigation and Resolution: Managing Complaints
How to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and
reduce such complaints.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description:In this presentation you will learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and
reduce such complaints. Also learn how to develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints.
Program Learning Outcome: Participants will actively engage in the learning activity and identify methods to develop person-centered
approaches to improve effectiveness and consistency of managing and reducing complaints.
TAHC&H Faculty/Presenters: Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services
About the Presenters: Idalia Diaz is a HCSSA Joint Trainer with HHSC Educational Services, and has a Bachelor of Science
in Nursing from the University of Texas Health Science Center. Prior to this position she was a theory and clinical faculty member at Career Point College School for Vocational Nursing,
where she taught various subjects from fundamentals of nursing to mental health and leadership. Before that she was employed by DADS Regulatory Services where she was a Nurse Surveyor and
Death Reviewer. Idalia also spent time at the San Antonio State Supported Living Center as an RN Case Manager.
[3305] Complaint Investigation and Resolution: Managing Complaints
[3291] Complying with the Medicare Conditions of Participation: How to Avoid Top HH & Hospice Survey Citations
Provides guidance for home health and hospice providers on how to avoid the most frequent deficiencies cited by TX HHS.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: The number of investigations and inspections by regulatory
surveyors has steadily increased over the past few years. In 2018, the Texas Health and Human Services Commission conducted
4,500 visits and contacts of home and community support services agencies. To help home health and hospice providers prepare
for such a visit, this program provides guidance on how to avoid the most frequent deficiencies cited by the state agency.
Examples of survey findings with the rationale for the finding of deficiencies are highlighted. Part 1 includes a review of the survey process and a review of data from the
Texas HHS Annual Report Regarding LTC Regulatory - published August 2019 - and then presents details on deficiencies for Home Health; Part 2 presents deficiencies for Hospice.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by
implementing clinical practices to remain in compliance with Medicare Conditions of Participation and state and federal regulations.
TAHC&H Faculty/Presenter: Elizabeth H. Jepson, Esq. & Allison D. Shelton, Esq., Brown & Fortunato, P.C.
About the Presenter: Elizabeth H. Jepson & Allison D. Shelton are attorneys with the Health Care Group at Brown & Fortunato, P.C.,
a law firm based in Amarillo, Texas. They represent home health agencies, hospices, hospitals, and other health care providers throughout the United States.
Ms. Jepson and Ms. Shelton are Board Certified in Health Law by the Texas Board of Legal Specialization.
[3291] Complying with the Medicare Conditions of Participation: How to Avoid Top HH & Hospice Survey Citations
[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment
These items are part of every medical review and there is a new focus on them during Medicare surveys.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Regulatory Compliance is of grave concern always, but especially during times of
heightened scrutiny by medical reviewers. CMS’ has stated concerns about the sources of clinical information for hospice certifications of terminal
illness (CTI) and other recent reminders from CMS emphasizes the importance of compliance with CTI and Medicare election statement requirements. These
items will be part of every medical review and there is a new focus on them during Medicare surveys. The comprehensive assessment of the patient is
the ground work for the care to be provided and requires additional attention by most agencies. This program delves deep into the requirements for
the CTI, Medicare election statement and comprehensive assessment and their impact on operations. It also covers other regulatory and billing necessities
such as the plan of care, Notice of Election (NOE), and current medical review topics.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best practices in the comprehensive assessment of the terminal patient to contribute to optimal patient outcomes.
TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C, CEO, Healthcare Provider Solutions, Inc.
About the Presenter: Melinda A. Gaboury with more than 27 years in home care, has over 17 years of executive
speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and
Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training,
billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of
Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care
Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment