ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
CREATE Momentum| A Leadership Playbook for Unstoppable Performance
[3969] CREATE Momentum| A Leadership Playbook for Unstoppable Performance This session equips leaders with practical tools to strengthen retention, accelerate innovation, and lead people-centered organizations into a more adaptable, high-performing future. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 28, 2025 Program Description: We are navigating rising patient acuity, complex payment models, workforce shortages, and the growing need to integrate new technologies. But traditional leadership tactics are no longer enough. In this strategic and energizing session, organizational psychologist and speed painter Dr. Heather Hodges introduces the C.R.E.A.T.E. framework, a research-backed leadership playbook for building the culture, creativity, and momentum teams need to thrive. Grounded in original research and designed for today’s realities, this session equips leaders with practical tools to strengthen retention, accelerate innovation, and lead people-centered organizations into a more adaptable, high-performing future. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Dr. Heather L. Hodges, CEO and Founder, Hodges Group International LLC About the Presenter(s): Dr. Heather L. Hodges Dr. Heather Hodges is an organizational psychologist, keynote speaker, artist, and an expert in leadership development for home care organizations. She is the CEO and Founder of Hodges Group International, LLC. She is the author of, “Heart Work: How to Lead People, Build Culture, and Unleash Creativity in Home Care” (release August 2025) and the host of the “I’m IN!” podcast. Heather lives in Dallas with her husband, and they have two grown sons. She is a below-average pickleball player, but she makes an award-winning coconut meringue pie. [3969] CREATE Momentum| A Leadership Playbook for Unstoppable Performance
- Speaker
- Hodges, Dr. Heather L
- Model
- 3969
$30.00
CY2026 Home Health Final Rule | A Financial Deep Dive
[3997] CY2026 Home Health Final Rule | A Financial Deep Dive
A deep dive of those issues that most directly impact financial health of your HH operations.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Dive into the financial aspects of the home health Medicare final payment rule for 2026, including a deep dive of those issues that most directly impact financial health, including
payment rate changes, wage-index adjustments, and VBP. Additionally discussed are relevant financial benchmarks important to the financial health of your home health operations.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
M. Aaron Little, CPA, Managing Director, Forvis Mazars – Home Care & Hospice
About the Presenter(s): M. Aaron Little
A leading national home care and hospice consultant, Aaron is a CPA with over 25 years of experience with Forvis Mazars.
He routinely performs general financial and operational consulting services for home care and hospice organizations, including operations
and compliance assessments, benchmarking, and Medicare cost report preparation. He also oversees the operations of Forvis Mazars’ revenue
cycle services, which manages the revenue cycle operations for home health and hospice organizations throughout the nation. He also serves
on the Palmetto GBA 16-State Coalition and Provider Outreach and Education Advisory Group.
[3997] CY2026 Home Health Final Rule | A Financial Deep Dive
- Speaker
- Little, M Aaron
- Model
- 3997
$30.00
CY2026 Home Health Final Rule | What's Changing and How to Stay Ahead
[3996] CY2026 Home Health Final Rule | What's Changing and How to Stay Ahead
Packed with actionable insights to help your agency prioritize what
matters most right now. Learn how to optimize performance under the new VBP framework, reduce hospitalizations, and prepare your team to thrive in the next phase of home health quality reporting.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Major changes are on the horizon for Value-Based Purchasing (VBP), and staying ahead of the curve is essential for your agency?s success.
In this session, Lisa Selman-Holman breaks down the CY2026 Final Rule with a clear, side-by-side comparison of current versus upcoming measures - so you know exactly what's shifting and how to respond.
Discharge Function remains a heavy hitter, still accounting for 15% of the Total Performance Score (TPS), but CMS is reintroducing M1800 items for dressing and bathing - adding complexity and opportunity.
Meanwhile, HHCAHPS is significantly scaled back, and agencies excelling in potentially preventable hospitalizations (PPH) may be surprised by the new direction CMS is taking.
The Discharge to Community (DTC) measure is also gaining weight, increasing from 9% to 15% of the TPS.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President of Quality & Education, McBee
About the Presenter(s): Lisa Selman-Holman
Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance,
both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit
company in 2004. Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces.
Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team
to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee and externally for clients nationwide.
She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3996] CY2026 Home Health Final Rule | What's Changing and How to Stay Ahead
- Speaker
- Selman-Holman, Lisa
- Model
- 3996
$30.00
CY2026 Home Health Final Rule Overview
[3995] CY2026 Home Health Final Rule Overview
Gain a better understanding of the potential impact the final rule will have operationally and financially.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Join noted industry experts Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, McBee Associates, and M. Aaron Little, CPA, Forvis Mazars, who provide an overview of the 2026 Home Health Medicare Final Rule.
Agencies will have a better understanding of the potential impact the final rule will have operationally and financially and what steps should be taken to prepare.
This overview will prepare you for the subsequent sessions that guide you through the details of the final rule both operationally and financially.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President of Quality & Education, McBee
and M. Aaron Little, CPA, Managing Director, Forvis Mazars – Home Care & Hospice
About the Presenter(s): Lisa Selman-Holman
Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance,
both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit
company in 2004. Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces.
Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team
to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee and externally for clients nationwide.
She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
About the Presenter(s): M. Aaron Little
A leading national home care and hospice consultant, Aaron is a CPA with over 25 years of experience with Forvis Mazars.
He routinely performs general financial and operational consulting services for home care and hospice organizations, including operations
and compliance assessments, benchmarking, and Medicare cost report preparation. He also oversees the operations of Forvis Mazars’ revenue
cycle services, which manages the revenue cycle operations for home health and hospice organizations throughout the nation. He also serves
on the Palmetto GBA 16-State Coalition and Provider Outreach and Education Advisory Group.
[3995] CY2026 Home Health Final Rule Overview
- Speaker
- Selman-Holman, L & Little, M Aar
- Model
- 3995
$30.00
Emergency Preparedness
[3987] Emergency Preparedness
Learn the elements required in the emergency preparedness and response plan as outlined in the Texas licensing regulations.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 18, 2025
Program Description:
Emergency Preparedness is an essential part of providing quality care to patients and ensuring your agency is prepared when an emergency event strikes.
In this presentation you will learn the elements required in the emergency preparedness and response plan as outlined in the Texas licensing regulations.
Discover how to be compliant with Emergency Preparedness including:
policies and procedures
risk assessment
communication plan
training and testing
documentation of any actual events
This presentation also includes strategies for ongoing compliance for survey readiness.
HCSSA Topic(s) Addressed:
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.18.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy
Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for
a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care
agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops.
Lisa is a CHAP and ACHC certified consultant.
[3987] Emergency Preparedness
- Speaker
- McClammy, Lisa
- Model
- 3987
$45.00
Employment Law
[3979] Employment Law A review of key tenets of several important employment law regulations. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 17, 2025 Program Description: In this informative session, Attorney Brian Aslin will review the key tenets of several important employment law regulations providing you not only a clear understanding of each but also practical takeaways that can be utilized by organizations to be better positioned and protected from missteps. Core employment law regulations include: Title XII of the Civil Rights Act The Americans with Disabilities Act The recent PWFA & PUMP Acts Family Medical Leave Act Brian will also present a look at EEOC Cases, the agency's focus in the coming months/years in addition to a glance at recent NLRB case law. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[c][2][C]the Americans with Disabilities Act §558.259[c][2][D]the Civil Rights Act of 1991 §558.259[c][2][E]the Rehabilitation Act of 1993 §558.259[c][2][F]the Family and Medical Leave Act of 1993 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Brian Aslin, Jackson Lewis P.C. | Austin About the Presenter(s): Brian Aslin Brian A. Aslin is a labor and employment attorney with a record of achieving success for clients as lead counsel before juries, judges, and appellate courts. Brian represents Fortune 50 corporations and small businesses alike, providing responsive, practical counsel to employers with a focus on the technology and healthcare sectors. Brian’s substantial courtroom experience distinguishes him from his peers as a credible and persuasive advocate who leads client matters with confidence. Brian has served as an Assistant Attorney General for the State of Texas where his practice focused on high-impact employment litigation. At the Office of the Attorney General, he obtained successful results for clients at jury trial, appellate oral argument, and in hearings on emergency temporary restraining orders, temporary injunctions, and dispositive motions—all as attorney-in-charge. Brian’s clients included Texas’s flagship university systems, nationally top-ranked medical centers, and statewide elected officials. A former prosecutor, Brian began his career as an Assistant District Attorney where he achieved an undefeated first-chair jury trial record. On top of his success in the courtroom, Brian was appointed to manage a team of prosecutors and staff as a Court Chief. Brian earned his Juris Doctor from Baylor University School of Law, where he was a member of the Order of the Barristers, and a Bachelor of Fine Arts in Theatre Performance with a minor in Religion from Baylor University. In 2023, Brian was elected a Fellow of the Texas Bar Foundation. [3979] Employment Law
- Speaker
- Aslin, Brian
- Model
- 3979
$45.00
Fixing the Manager/Leader Gap that Breaks Companies
[3964] Fixing the Manager/Leader Gap that Breaks Companies This session gives you tools to close that gap by strengthening your mid-level managers and leaders. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 27, 2025 Program Description: Most companies don’t fail at the top or the bottom—they fail in the middle. Managers/Directors sit in the tension between strategy and the front lines—they must inspire and influence while also executing and holding others accountable. This session gives you tools to close that gap by strengthening your mid-level managers and leaders. Tired of struggling with the gap between vision and results? Want to become a better leader or manager? This session is for you. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Tom Bouwer, co-author of multiple books and founder of The EOS Conference, The Bouwer Group and Pinnacle Guide About the Presenter(s): Tom Bouwer Tom is the co-author of What the Heck is EOS?, Profit Works, and Enjoy the Climb. He is a sought after speaker with extensive experience in helping business leaders get what they want from their organizations. He founded The EOS Conference which now draws over 2,000 attendees a year. In addition to starting and running his own companies in Turkey, Tom has worked for start-ups and Fortune 50 companies. Tom has consulting experience with Deloitte & Touche and Booz Allen Hamilton. Today, with The Bouwer Group and Pinnacle, he implements tools companies need to grow and make business easier. He has a B.A. from Hope College and MBA from the Fuqua School of Business at Duke University. [3964] Fixing the Manager/Leader Gap that Breaks Companies
- Speaker
- Bouwer, Tom
- Model
- 3964
$30.00
Fraud, Waste & Abuse | Recent Developments & Compliance Tips
[3993] Fraud, Waste & Abuse | Recent Developments & Compliance Tips
Relevant federal and state laws pertaining to fraud, waste and abuse, recent enforcement
activity, and focus on tips for improving agency compliance programs.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 18, 2025
Program Description:
Home care and hospice providers face a daunting array of complex laws and regulations, with non-compliance potentially
resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. In this presentation
Jennifer Papapanagiotou reviews relevant federal and state laws pertaining to fraud, waste and abuse, recent enforcement
activity, and focus on tips for improving agency compliance programs.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.18.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Jennifer Papapanagiotou, Esq., Liles Parker PLLC
About the Presenter(s): Jennifer Papapanagiotou
Ms. Papapanagiotou’s practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers,
including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for
compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is
knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment,
including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with
compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues.
[3993] Fraud, Waste & Abuse | Recent Developments & Compliance Tips
- Speaker
- Papapanagiotou, Jennifer
- Model
- 3993
$30.00
From Intake to Approval | Mastering HH Acceptance, F-2-F Compliance, & Denial Prevention
[3973] From Intake to Approval | Mastering HH Acceptance, F-2-F Compliance, & Denial Prevention
Explore how to streamline intake workflows, ensure accurate and timely Face-to-Face encounters, and implement best practices to avoid the most common denial triggers.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
As home health regulations evolve, agencies must adapt quickly to new requirements—especially regarding the updated Acceptance to Service policy.
This session offers a practical roadmap for ensuring policy compliance while strengthening documentation and processes to reduce Medicare and Medicare Advantage claim denials.
Explore how to streamline intake workflows, ensure accurate and timely Face-to-Face encounters, and implement best practices to avoid the most common denial triggers.
Real-world examples and actionable strategies are shared to help agencies protect revenue and ensure timely patient care.
HCSSA Topic(s) Addressed:
558.259[d][4] agency responsibilities
558.260[a][3] basic principles of management in a licensed health-related setting
558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
J'non Griffin, RN, MHA, HCS-D, HCS-O, COS-C, HCS-H, HCS-C, SVP Coding and OASIS/Compliance, SimiTree
About the Presenter(s): J'non Griffin
J’non Griffin is a 36 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration in 2005.
She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small.
J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C and HCS-O, Certified in Homecare Coding
Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador.
J’non is an accredited ACHC and CHAP consultant. J’non currently continues her role at SimiTree as the Sr. Vice President of Coding/OASIS department.
J’non is also on the board of Home Care Association of Florida. She has also been a frequent contributor to the Decision Health Publication,
The Diagnosis Coding Pro, and the Home Health Line. She has published several manuals, and assisted with composition of several online modules for
coding and OASIS instruction. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3973] From Intake to Approval | Mastering HH Acceptance, F-2-F Compliance, & Denial Prevention
- Speaker
- Griffin, J'non
- Model
- 3973
$30.00
HHQRP and the CoP Updates from the Final Rule
[3920] HHQRP and the CoP Updates from the Final Rule
Covers the required elements of new patient “Acceptance-to-Service” policy and what your
surveyor will be looking for.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 13, 2025
Program Description:
The 2025 Final Rule included several elements related to patient safety and transparency. One such safety related change is a new Condition of Participation which
entails the development and implementation of a patient “Acceptance-to-Service” policy. This program covers the required elements of this new standard and what your
surveyor will be looking for. Additionally, an overview of the 2025 Home Health Quality Reporting Program measures will be discussed so that you are prepared for
success as your agency’s data is exposed to CMS, your competitors, and the public this year and beyond.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7] financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.13.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Jennifer Osburn, RN, HCS-D, COS-C, Clinical Consultant, Healthcare Provider Solutions Inc.
About the Presenter(s): Jennifer Osburn
Jennifer Osburn is a Clinical Consultant with Healthcare Provider Solutions, Inc. (HPS). With over 30 years of home health experience, Jennifer brings a wealth of knowledge and expertise which
includes education and training, agency management, quality, clinical case management, and software technology. She is also a credentialed OASIS and ICD-10 Coding expert. Jennifer began her home health
career in a large privately owned agency after transitioning from Medical-Surgical Urology hospital nursing; however, she has worked for all types of agencies in multiple states.
Her love for sharing knowledge and experience led her to clinical consulting, where she enjoys translating technical guidance into information that the busy home health professional can
deploy to improve the efficiency and quality of care being delivered to the patients they serve. Jennifer Osburn has led numerous home health educational seminars for state and national
associations as well as specifically designed education training plans for agencies for the past 12 years. In addition to consulting across the US, she has trained staff for
The Joint Commission and ACHC, has authored numerous industry blogs and articles, and has assisted home health software companies with solutions that ensure compliance with
Medicare guidelines. Her areas of expertise and firsthand experience include OASIS, ICD-10-CM Coding, Case Management, Medicare Home Health Conditions of Participation,
Billing Requirements, Documentation Compliance for Quality and Payment, Emergency Preparedness, Agency Operations, and PDGM.
[3920] HHQRP and the CoP Updates from the Final Rule
- Speaker
- Osburn, Jennifer
- Model
- 3920
$37.50
HIPAA Security Rule Updates | More Fun Than a Data Breach
[3932] HIPAA Security Rule Updates | More Fun Than a Data Breach
Describes the proposed new requirements and offer suggestions for compliance.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 13, 2025
Program Description:
The federal government published new proposed HIPAA Security rules on January 6, 2025, that will impose much stricter security requirements if finalized.
This program describes the proposed new requirements and offer suggestions for compliance. Also covered are other
developments relating to HIPAA, including the status of reproductive healthcare privacy rights and how you must update your Notice of Privacy Practices.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC
About the Presenter(s): Heidi Kocher
Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues,
representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim
chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a
clinical laboratory that were under Corporate Integrity Agreements. She has significant reimbursement experience, responding to
and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges,
obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity
Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. In acknowledgement
of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at Dallas.
Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance.
[3932] HIPAA Security Rule Updates | More Fun Than a Data Breach
- Speaker
- Kocher, Heidi
- Model
- 3932
$45.00
Home Monitoring, AI, & Security | Partnership Driven Outcomes
[3956] Home Monitoring, AI, & Security | Partnership Driven Outcomes Hear about revolutionary technologies that identify patient patterns and much more. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 26, 2025 Program Description: This presentation shares revolutionary technologies that identify patient patterns and predict medication adherence, recognize potential fraud, and support staff while augmenting care management. These technology tools have been shown to decrease hospital readmits and Emergency Department visits, increase revenue and employee satisfaction. The value of working collaboratively with others to completely leverage technology is explored. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Phil Beckett, Chief Executive Officer for Texas Health Services Authority and Shannon Calhoun, Board Chair for Texas Health Services Authority and Chief Revenue Officer for IVEnsure About the Presenter(s): Phil Beckett Phil came to Houston in 1991 as a post-doctoral fellow to study protein metabolism at the Children’s Nutrition Research Center. At Texas Children’s Hospital he developed a rapid amino acid assay used to perform protein clamps and measure insulin sensitivity in children with diabetes. Phil kickstarted his informatics career in the neonatal ICU writing interfaces to capture data electronically from monitoring systems around the concept that quality is driven by data. He co-founded a startup, RosettaMed as a developer for patient data capture applications with interfaces to electronic health records. He led the sale of the company to Kryptiq Corporation before joining Baylor College of Medicine to lead their clinical information systems implementation (Epic, iSite PACS). Phil joined Greater Houston Healthconnect (an HIE) in May 2012 and served as a pioneer for interoperability in Houston and the Southeast Texas region. Phil introduced and integrated diagnostic image sharing with the goal of reducing duplicate tests and reducing patient exposure to unnecessary radiation. As CEO of C3HIE he continued to expand HIE services across Texas through collaboration with community partners and a focus on value and delivery through account management. Since January 2025 Phil is CEO of Texas Health Services Authority, a statutory organization to promote and enable interoperability across Texas. Phil has a major focus on usability after many years working with physicians – if it isn’t easy they won’t use it – and on patient engagement. He believes that consumers will drive the future of healthcare. In his spare time, Phil is a sailor (on Galveston Bay), Vice Chair of Close to Home, the Homeless CoC in San Antonio; Chair of the Homeless Management and Information System and Data in San Antonio; on the eHealth Advisory Committee for Texas; Deans Advisory Committee UTSA School of Health, Community and Policy; and Co-Chair for the Civitas national conference. All of these efforts tie together the factors that affect our health – policy, environment, community and medicine./p> About the Presenter(s): Shannon Calhoun Shannon is a distinguished healthcare executive with over 30 years of experience in the industry. She is a leader of collaboration and collaboratives that develop strong relationships and build consensus throughout multiple organizations. Shannon is passionate about rural healthcare and healthcare transformation. She served 20 plus years as CEO of Southeast Texas Health System where the foundation of her work was developing business lines for rural networks that create sustainable solutions with economies of scale and scope while protecting financial autonomy for participating providers. She also served as Vice President, Business Development for Caravan Health and Regional Vice President of Growth for Aledade, both national leaders and start ups in the transformation and implementation of innovative healthcare models for supporting quality, cost-effectiveness, and health promotion for the improvement of the well-being of patients served by rural and community health systems, and independent physician practices. Currently Shannon serves as Chief Revenue Officer of IV Ensure, a Medication Adherence Platform for home IV infusions. She is by appointment of the Governor of Texas a member of the board of the Texas Health Services Authority and currently serves as chair of the board./p> [3956] Home Monitoring, AI, & Security | Partnership Driven Outcomes
- Speaker
- Beckett, Phil & Calhoun, Shannon
- Model
- 3956
$30.00
Hospice Alert | Successfully Navigating CMS FY 2025 Changes
[3962] Hospice Alert | Successfully Navigating CMS FY 2025 Changes
A review of planned
changes and how Hospices should be evaluating the best way to implement.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
Over the last year, CMS has been digging into their proverbial treasure chest of regulations to implement new rules for Hospices.
After a strong push-back from industry associations, the new Hospice Special Focus Program (SFP) has been placed on hold for the time being.
The new HOPE tool is following the HHA OASIS structure to provide new assessment time points and measures based on new data items.
CAHPS Hospice now has fewer questions including a new option for web-based surveys, a mode in use by Medicare Advantage patients.
There is a lot to unpack with all these changes for FY 2025. Join our speakers as they review these planned
changes and how Hospices should be evaluating the best way to implement.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Chris Attaya, MBA, Strategic Healthcare Programs (SHP) and Angela Huff, RN, Forvis Mazars, and M. Aaron Little, CPA, Managing Director, Forvis Mazars.
About the Presenter(s): Chris Attaya
Chris joined SHP in 2014 after spending 28 years in executive and consulting positions within the Home Health and
Hospice industry. In his role, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use
of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received
a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance.
About the Presenter(s): Angela Huff
With over 35 years of experience as a registered nurse, Angela has spent nearly 25 years in executive
leadership in home health and hospice operations as well as software development in the post-acute space. In addition, she has global experience in the community care space that
includes the United Kingdom, Finland, Canada, and Australia. Angela performs operations improvement assessments and compliance-focused reviews of home health and hospice documentation,
including audits and appeals related to the OIG and program integrity contractors as well as compliance risk assessments related to mergers and acquisitions.
She is actively involved in the educational and advocacy activities of NAHC and NHPCO and is a member of the HHFMA Innovation, NAHC Education and Women in
Leadership Committees. Angela has been a presenter at NAHC and NHPCO, as well as other industry national and state organizations and has been published in the Nursing Administration
Quarterly and other industry publications. Before entering the post-acute industry, she served in acute care management positions and was a Certified Critical Care Registered Nurse
and a Certified Registered Nurse Infusionist.
[3962] Hospice Alert | Successfully Navigating CMS FY 2025 Changes
- Speaker
- Attaya, Chris & Huff, Angela
- Model
- 3962
$30.00
Hospice Audits and Documentation
[4001] Hospice Audits and Documentation
Covers all types of medical review audits and provide documentation "musts", tips and guidance to "audit proof" your claims.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Being prepared for a hospice medical review audit regardless of type such as TPE, PPEO, SMRC, UPIC or RAC will ensure timely
submission of documents and protect your agency's bottom line. From pre-payment denials to post-payment recoupment of payments,
this session covers all types of medical review audits and provide documentation "musts", tips and guidance to "audit proof" your claims.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Victoria Barron, MBA, BSN, RN, COS-C Clinical Consultant, Healthcare Provider Solutions, Inc. (HPS)
About the Presenter(s): Victoria Barron
Victoria Barron is a Registered Nurse who joined Healthcare Provider Solutions in December 2021 as a Clinical Consultant. As part of the HPS clinical consulting team, Victoria provides support and solutions to home health and hospice agencies nationally to achieve regulatory compliance.
With more than 38 years of nursing and healthcare experience, the majority of Victoria’s career has been in the home services arena including home health, hospice, home care, and home infusion where she has served in various roles. In home health and hospice, Victoria has served as agency administrator, interim administrator, clinical director, CHAP surveyor, mock surveyor, QAPI team member and consultant. In private duty she has served as agency administrator, and in home infusion as marketing director and infusion Registered Nurse.
Victoria is a licensed Multistate Registered Nurse and is a CHAP certified Home Health and Hospice Consultant.
[4001] Hospice Audits and Documentation
- Speaker
- Barron, Victoria
- Model
- 4001
$30.00
Hospice CAP Mastery | Protecting Your Bottom Line Before It's Too Late
[4000] Hospice CAP Mastery | Protecting Your Bottom Line Before It's Too Late
This presentation will equip you with the insights and tools to stay compliant, in control, and profitable.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
The Hospice Aggregate CAP isn't just a compliance requirement - it's a financial risk that can make or break your agency's year-end performance.
This presentation takes a practical, data-driven look at how to monitor, manage, and minimize CAP exposure before it becomes a costly problem. You'll learn
proven techniques for forecasting CAP trends, identifying risk early, and using analytics to drive confident decision-making.
Whether you're new to CAP or looking to refine your financial strategy, this will equip you with the insights and tools to stay compliant, in control, and profitable. You'll Learn How To:
Break down CAP calculations and self-determination with confidence.
Implement proactive monitoring to catch potential overages early.
Use CAP data to guide smarter financial and operational strategies.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant, BC Healthcare Consulting, LLC
About the Presenter(s): Brian W. Lebanion
Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services
for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers
survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[4000] Hospice CAP Mastery | Protecting Your Bottom Line Before It's Too Late
- Speaker
- Lebanion, Brian W
- Model
- 4000
$30.00
Hospice: A Candid Discussion
[3958] Hospice: A Candid Discussion
Acandid hospice panel discussion addresses the new hospice rules.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
This candid hospice panel discussion addresses the new hospice rules, focusing on key areas like CAHPS
(Consumer Assessment of Healthcare Providers and Systems), HOPE (Hospice Outcomes & Patient Evaluation), and
overall operational readiness. The panel explores what these changes mean for hospice providers, where agencies
should currently stand, and what steps they must take moving forward. Emphasis is placed on understanding regulatory
updates, preparing for full implementation, aligning practices with compliance expectations, and strategically positioning
the agency for future success in hospice care.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions; Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant BC Healthcare Consulting, LLC; Chris Gallarneau, Senior Education Consultant, MAC Legacy, Angela Huff, RN, Forvis Mazars
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
About the Presenter(s): Brian W. Lebanion
Brian Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home health
care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and
providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and
quality assurance/performance improvement training.
About the Presenter(s): Chris Gallarneau
Chris Gallarneau is a Senior Education Consultant at MAC Legacy, specializing in hospice education, healthcare operations, sales and
marketing, and leadership development. As a certified ACHC and CHAP Consultant for Home Health and Hospice, Chris brings over 18 years of
diverse leadership experience in the hospice industry. He is also a dedicated member of The National Alliance for Care at Home (The Alliance),
member of Home Health and Hospice Financial Managers Association (HHFMA), and serves on the Texas New Mexico Hospice and Palliative Care Organization (TNMHPO)
and Texas Association of Home Health and Hospice (TAHC&H) Membership Committees.
Chris is passionate about enhancing patient care models and boosting employee satisfaction. He frequently speaks at healthcare and business conferences, sharing insights and inspiring others in the field.
About the Presenter(s): Angela Huff
With over 35 years of experience as a registered nurse, Angela has spent nearly 25 years in executive
leadership in home health and hospice operations as well as software development in the post-acute space. In addition, she has global experience in the community care space that
includes the United Kingdom, Finland, Canada, and Australia. Angela performs operations improvement assessments and compliance-focused reviews of home health and hospice documentation,
including audits and appeals related to the OIG and program integrity contractors as well as compliance risk assessments related to mergers and acquisitions.
She is actively involved in the educational and advocacy activities of NAHC and NHPCO and is a member of the HHFMA Innovation, NAHC Education and Women in
Leadership Committees. Angela has been a presenter at NAHC and NHPCO, as well as other industry national and state organizations and has been published in the Nursing Administration
Quarterly and other industry publications. Before entering the post-acute industry, she served in acute care management positions and was a Certified Critical Care Registered Nurse
and a Certified Registered Nurse Infusionist.
[3958] Hospice: A Candid Discussion
- Speaker
- Multiple Presenters
- Model
- 3958
$30.00
HQRP | Hospice Quality Reporting Program
[4002] HQRP | Hospice Quality Reporting Program
Describes the components of the Hospice Quality Reporting Program (HQRP) and the financial impact for hospice providers
who do not meet the reporting requirements.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
This session describes the components of the Hospice Quality Reporting Program (HQRP) and the financial impact for hospice providers
who do not meet the reporting requirements. Discussion includes the transition from HIS to HOPE including the new quality measures,
data submission requirements, guidance to changes on HCAHPS questions and tips to ensure the compliance threshold is met.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Victoria Barron, MBA, BSN, RN, COS-C Clinical Consultant, Healthcare Provider Solutions, Inc. (HPS)
About the Presenter(s): Victoria Barron
Victoria Barron is a Registered Nurse who joined Healthcare Provider Solutions in December 2021 as a Clinical Consultant. As part of the HPS clinical consulting team, Victoria provides support and solutions to home health and hospice agencies nationally to achieve regulatory compliance.
With more than 38 years of nursing and healthcare experience, the majority of Victoria’s career has been in the home services arena including home health, hospice, home care, and home infusion where she has served in various roles. In home health and hospice, Victoria has served as agency administrator, interim administrator, clinical director, CHAP surveyor, mock surveyor, QAPI team member and consultant. In private duty she has served as agency administrator, and in home infusion as marketing director and infusion Registered Nurse.
Victoria is a licensed Multistate Registered Nurse and is a CHAP certified Home Health and Hospice Consultant.
[4002] HQRP | Hospice Quality Reporting Program
- Speaker
- Barron, Victoria
- Model
- 4002
$30.00
Improving HHCAHPS Scores
[3970] Improving HHCAHPS Scores
Suggests best practices of working within their organization to show improvement in these ratings.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
Patients are also customers, and their experience impacts the agency. The patient's experience shapes what they tell
their friends and family about their care and impacts the agency’s HHCAHPS Star Ratings and payment under HHVBP.
While agencies focus efforts on quality programs, staffing, marketing and financial strategies with gains being realized
and measured, they often struggle when it comes to approaches for improving patient experience ratings.
This session will take agencies through best practices of working within their organization to show improvement in these ratings.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[3970] Improving HHCAHPS Scores
- Speaker
- Gaboury, Melinda
- Model
- 3970
$30.00
Infection Control Updates
[3991] Infection Control Updates
Discusses the current and updated regulatory requirements for infection control for all Texas HCSSAs.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 18, 2025
Program Description:
In This presentation Colleen Woods discusses the current and updated regulatory requirements [as-of Nov 2025] for infection control for HCSSAs,
including the impacts of the multiple changes that have taken place since the suspension of the PHE. This presentation includes tips and tools for
you to use as you tackle the ongoing challenge of staying compliant while educating staff, patients and caregivers about this critical
requirement, including don't-miss information from state and federal regulations.
HCSSA Topic(s) Addressed:
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.18.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Colleen Woods, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC
About the Presenter(s): Colleen Woods
Colleen Woods has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies
including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas.
Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful
changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3991] Infection Control Updates
- Speaker
- Woods, Colleen
- Model
- 3991
$30.00
Leading with Culture and Clarity in a Diverse Workforce
[3976] Leading with Culture and Clarity in a Diverse Workforce This session explores the critical components of cultivating a positive organizational culture and effectively managing conflict in a multi-generational, diverse workplace. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 28, 2025 Program Description: Leading a service-driven organization is challenging—especially in today’s dynamic and increasingly diverse workforce. In the ever-evolving landscape of healthcare, leaders must not only deliver exceptional service but also foster a culture where all employees feel valued, supported, and aligned with the agency’s mission. As a leader, how are you shaping a positive, inclusive culture that supports long-term success? How do you approach conflict resolution when diverse perspectives, generational differences, and communication styles intersect? This session explores the critical components of cultivating a positive organizational culture and effectively managing conflict in a multi-generational, diverse workplace. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Alicia Marr, RN, BSN, CEO, Excelin Health About the Presenter(s): Alicia Marr Alicia Marr, RN, BSN serves as the CEO of Excelin Health, bringing over two decades of experience in post-acute care to her role. Assuming leadership to her role in 2019, Alicia has steered Excelin Health to the forefront of the health care industry. Her extensive background includes leadership roles in various settings, including privately owned, private equity-backed, and publicly traded companies, with a specialization in home health, hospice and private duty services. Under Alicia’s guidance, Excelin Health operates 22 care delivery sites across California, Texas and Louisiana, ensuring high- quality care for patients in need. With a strategic focus on innovation and operational scalability, Alicia continues to drive excellence in patient care, cementing Excelin Health’s position as a health care leader. [3976] Leading with Culture and Clarity in a Diverse Workforce
- Speaker
- Marr, Alicia
- Model
- 3976
$30.00
