ANNUAL CONTINUING EDUCATION

AI as a Care Partner | Enhancing Workforce Productivity & Care Outcomes

[3954] AI as a Care Partner | Enhancing Workforce Productivity & Care Outcomes Find out how and why AI is emerging as a transformative tool to improve care delivery and empower staff. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 26, 2025 Program Description: As home-based care faces increasing workforce shortages, inefficiencies, and rising demand, AI is emerging as a transformative tool to improve care delivery and empower staff. In this presentation you will learn how AI can serve as a partner rather than a replacement for the care workforce, alleviating administrative burdens and surfacing real-time insights to support clinical and operational decision-making. Erin also discusses key considerations for safe and ethical AI adoption, from data privacy to change management strategies. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Erin Vallier, Director, Sales, Alayacare About the Presenter(s): Erin Vallier Erin Vallier earned an Individually Structured Liberal Arts degree in Physical Science, Psychology, and Music Performance from the University of Colorado, Denver. She earned a Masters in Healthcare Administration and Management, with a Project Management Specialty, from Colorado State University. After earning her bachelors, Erin transitioned to the home care space with a passion bred from personal and family experience. She has held management roles in the QA, intake, OASIS, and HR departments, and has helped facilitate numerous successful state and CHAP surveys for the organization she worked for. Erin was responsible for maintaining clinical documentation compliance, writing and revising policies and procedures, and for writing and facilitating new hire training for all clinical employees, including EMR and OASIS education. Her last role in home health was marketing - a natural segway to her role at AlayaCare – US Midmarket Director of Sales – where she leads a growing team of account executives. [3954] AI as a Care Partner | Enhancing Workforce Productivity & Care Outcomes

Speaker

Vallier, Erin

Model

3954

AI Focus | The Consequences & Liabilities

[3955] AI Focus | The Consequences & Liabilities A view from the legal perspective. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 26, 2025 Program Description: AI is a hot topic for healthcare providers. Many have probably interfaced with it already, without knowing it. Learn more about how AI is now and always has been part of healthcare, what to look for in vendor contracts that deal with data, how AI and HIPAA interact, and what the pitfalls are in relation to the use of AI. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC About the Presenter(s): Heidi Kocher Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues, representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a clinical laboratory that were under Corporate Integrity Agreements. She has significant reimbursement experience, responding to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. In acknowledgement of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at Dallas. Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance. [3955] AI Focus | The Consequences & Liabilities

Speaker

Kocher, Heidi

Model

3955

Are you Ready to Thrive in 2025? An Overview of the HH Final Rule

[3915] Are you Ready to Thrive in 2025? An Overview of the HH Final Rule Significant information and updates for providers. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 12, 2025 Program Description: This program covers information and updates on the Home Health Medicare Benefit as outlined in the FY 2025 Final Rule, Prospective Payment System (HH PPS) Rate Update, eServices’ Newest Self-Service Tools and Updates, home health billing errors and how to avoid them, Social Determinants of Health, and complying with provider enrollment requirements. Providers will learn how these changes will impact their Medi-care operations and billing practices. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][7] financial management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 02.12.2027 Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion: To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias: Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA and Michael Bibbins, Senior Provider Relations Representative, Provider Outreach & Education, Palmetto GBA About the Presenter(s): Charles Camaan Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings, to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk, Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs. About the Presenter(s): Michael Bibbins Mike has over 10 years of experience in health insurance. Mike joined the Provider Outreach and Education team after spending three-years in the Palmetto GBA Provider Contact Center (PCC). His education includes a Bachelor of Science from the University of South Carolina and a Masters in Strategic Communication from the University of Delaware. Mike currently serves as a Senior Provider Relations Representative for the Review Choice Demonstration (RCD). In this position, Mike conducts RCD workshops, education exhibits and web-based training for providers regarding coverage and billing guidelines for RCD. [3915] Are you Ready to Thrive in 2025? An Overview of the HH Final Rule

Speaker

Canaan, Charles [Palmetto]

Model

3915

Audit Proof Your Hospice Documentation

Speaker

Gaboury, Melinda & Barron, Victo

Model

3974

Bridging the Communication Gap | Equipping Families & Providers with Health Literacy Tools

[3934] Bridging the Communication Gap | Equipping Families & Providers with Health Literacy Tools Identify health literacy barriers and implement evidence-based health literacy strategies. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 13, 2025 Program Description: Health literacy is the degree to which individuals have the capacity to obtain, process and understand basic health information needed to make appropriate health decisions.” (SaferCareTexas.org) Individuals display varying degrees of health literacy. Socio-economic factors, generational trauma, culture, and language differences may create barriers to health literacy, thereby impacting families’ healthcare decisions and contributing to community-wide health disparities. Our role as healthcare providers is to help bridge the gap and provide families with health literacy tools so they can make informed decisions about their child’s healthcare. This program helps healthcare professionals and healthcare consumers identify health literacy barriers and implement evidence-based health literacy strategies to better equip communication practices and effectively inform and empower patients and families to make appropriate healthcare decisions. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 02.13.2027 Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion: To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias: Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Amy Bihl, LMSW and Gina Suick, LMSW, Knowledge Is Now About the Presenter(s): Amy Bihl Amy Bihl, LMSW, is a Licensed Master Social Worker who has worked in the field of social work for a little over twenty years, including adult and pediatric healthcare, non-profit management, and international adoptions. She has been a Social Work Case Manager with Therapy 2000/Green Apple Therapy, a Texas pediatric home health company, for the past fourteen years, six years of which she was also a certified Case Management Provider for Children and Pregnant Women with the Department of Texas Health and Human Services. About the Presenter(s): Gina Suick Gina Suick is a Licensed Master Social Worker who graduated from UTA in 2001. Her initial focus was working with victims of family violence both in a shelter setting and in the criminal justice field. It was after that experience she began her career as a medical social worker. She has worked in a hospital setting as a pediatric neurology social worker and now in pediatric home health. She has been part of the Therapy 2000 family since 2010. She covers the East Texas, Houston and Austin divisions. [3934] Bridging the Communication Gap | Equipping Families & Providers with Health Literacy Tools

Speaker

Bihl, Amy | Suick, Gina

Model

3934

Build a Skilled HHA with a High-Performing Sales & Operations Team

[3927] Accelerating Growth | Strategies to Build a Skilled HHA with a High-Performing Sales & Operations Team Guidance to enable consistent growth, operational efficiency, and a strong reputation in the market. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 12, 2025 Program Description: To grow a skilled home health agency, focus on building a strong referral network by cultivating relationships with hospitals, physicians, and community organizations while leveraging digital marketing to expand visibility. Recruit a high-performing sales team with expertise in healthcare and strong interpersonal skills to drive referrals and build long-term partnerships. Complement this with an operations team experienced in home health regulations, equipped with problem-solving skills, and adept at using technology to streamline processes and ensure high-quality care delivery. Together, these teams will enable consistent growth, operational efficiency, and a strong reputation in the market. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Katrina Garner, VP Strategic Partnerships, AccentCare Home Health About the Presenter(s): Katrina Garner Katrina Garner serves as the Vice President of Strategic Partnerships at AccentCare Home Health. She brings a wealth of experience in account growth, operational and clinical strategy development, and fostering alignment with hospitals, physicians, and ACO partnerships. Garner's 11-year career with AccentCare Home Health began as an Account Executive and progressed through roles as Regional Sales Manager and Vice President of Sales, showcasing her skills in building collaborative teams and driving market expansion. With a focus on creating innovative partnerships, she is dedicated to enhancing patient care and delivering impactful solutions that align with the evolving needs of the healthcare sector. Garner excels at finding platforms that cater to the specific needs of referral sources and hospital systems. Residing in Groesbeck, Texas, she has a 17-year-old son pursuing a future in Biochemical Engineering and passionate about FFA. Their family includes cows, lambs, dogs, and a bearded dragon. [3927] Accelerating Growth | Strategies to Build a Skilled HHA with a High-Performing Sales & Operations Team

Speaker

Garner, Katrina

Model

3927

Building a Safe Work Environment | Violence Prevention & De-Escalation Techniques

[3929] Building a Safe Work Environment | Violence Prevention & De-Escalation Techniques Texas Health and Safety Code, Chapter 331 has been updated and enforcement of the code began September 1, 2024 to address significant increase in workplace violence. This program provides an in-depth understanding. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 12, 2025 Program Description: The US Bureau of Labor shows 61% of home care workers experienced some form of workplace violence, yet 63% did not receive adequate training or resources to cope with the emotional & psychological aspects. To address these startling numbers, the Texas Health and Safety Code, Chapter 331 has been updated and enforcement of the code began September 1, 2024. This program provides an in-depth understanding of workplace safety and de-escalation techniques, essential for creating a safe and secure work environment. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 02.12.2027 Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion: To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias: Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Valerie Cornett, MS, Chief of Strategy and Innovation, MAC Legacy and Brenda Beggs, BSN, RN, Chief Clinical Officer, MAC Legacy About the Presenter(s): Valerie Cornett Valerie Cornett, MS is the Chief of Strategy and Innovation for MAC Legacy. She has served in many home care and hospice roles including, education, operations and finance and compliance. Over the last 29 years, Valerie has developed a well-rounded understanding of the home health and hospice industry first as a provider and then as an industry consultant. Her diverse resume provides her with a unique insight and ability to communicate with clinicians, operators, and finance professionals. Valerie is a strong behind-the-scenes problem solver. Her passion is realizing a vision and seeing it through to completion. About the Presenter(s): Brenda Beggs With over three decades of experience in the healthcare industry, Brenda has cultivated a career marked by progressive leadership, steadfast commitment to compliance, and a relentless pursuit of excellence. Over the years, Brenda taken on many roles with increasing responsibility including operational management and clinical oversight of a large provider. Her current role is that of Chief Clinical Officer for MAC Legacy she is able to continue her commitment to excellence and opportunities to share insights and expertise with consulting clients. [3929] Building a Safe Work Environment | Violence Prevention & De-Escalation Techniques

Speaker

Cornett, Valerie | Beggs, Brenda

Model

3929

Collaboration in Pediatric Home Care | Parents, Nurses & Therapists

[3924] Collaboration in Pediatric Home Care | Parents, Nurses & Therapists Presents and discuss barriers to optimal collaboration, and strategies for overcoming those barriers. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 12, 2025 Program Description: Children with complex needs are supported by professionals within a robust medical neighborhood. Collaboration between parents, home-based nurses and therapists (SLP, OT, PT) is especially important. This program presents and discuss some of the barriers to optimal collaboration, as well as strategies for overcoming those barriers to enhance mutual understanding of goals, roles, responsibilities and priorities. Through this mutual understanding, a comprehensive plan of care can be integrated into a child’s daily routines, meeting the child’s physical, medical, social and emotional needs. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 02.12.2027 Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion: To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias: Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Lawson, OTR, MS, Director of Operations, Knowledge is Now About the Presenter(s): Jennifer Lawson Jennifer has been an Occupational Therapist since 1996, and has focused on pediatric practice since 1999. Since 2008, Jennifer has worked for THERAPY 2000, a growing pediatric home health therapy company. As the Occupational Therapy Program Director for the company, she guides the quality of services provided through activities such as teaching, training, mentoring, and resource development. As of January 2024, Jennifer is also the Director of Operations for Knowledge Is Now, a continuing education and consulting organization. Knowledge Is Now aims to elevate the quality of service for children and families, as well as the experience of professionals, through sharing of best practices in a variety of areas from the specifics of evidence-based clinical skills to leadership and management, and everything in between. [3924] Collaboration in Pediatric Home Care | Parents, Nurses & Therapists

Speaker

Lawson, Jennifer

Model

3924

Contract Monitoring for Primary Home Care, Community Attendant Services, & Family Care

[3925] Contract Monitoring for Primary Home Care, Community Attendant Services, & Family Care Know the expectations for contract monitoring and the requirements that may be reviewed. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 13, 2025 Program Description: As a licensed Home and Community Support Services Agency (HCSSA) administrator or owner with contracts for Primary Home Care (PHC), Community Attendant Services (CAS), and Family Care (FC), if you receive a letter announcing contract and fiscal compliance monitoring next week, are you prepared to respond? It is vitally important that an agency administrator knows the expectations for contract monitoring and the requirements that may be reviewed during a visit onsite or by desk review. This program provides an overview of contract monitoring for PHC, CAS, and FC contracts. Rosalind also discusses enhanced contract monitoring and agency preparation activities to mitigate contract actions by conducting routine self-compliance review. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Rosalind J. Nelson-Gamblin, RJNG Health Care Consulting, LLC About the Presenter(s): Rosalind J. Nelson-Gamblin Rosalind has been a public speaker and facilitator for home care and hospice since 2000. In August 2022, Rosalind retired from a 33-year career in state government ending at Texas Health and Human Services, where she was a senior policy specialist for regulation of long-term care including hospice, home health, and personal care, supportive palliative care, assisted living, and day activity and health services industries. As a health care consultant, Rosalind is passionate about assisting entity leaders to understand and overcome compliance challenges while advocating for quality of life and quality of care for clients, residents, and patients. She continues to analyze state and federal legislation for impact to providers and consumers, review state regulations, develop and deliver continuing education and training to providers, and provide guidance to industry leaders through state and federal survey preparation activities, such as mock surveys and leadership mentoring. Rosalind is a subject matter expert for federal/nationwide standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed in the regulations for the settings where home care is delivered, including nursing/skilled nursing, assisted living, intermediate care for individuals with developmental disabilities, and independent living settings. She serves on the Board of Directors for the Texas ~ New Mexico Hospice and Palliative Care Organization. She is an avid gamer, loves comics and reading, and resides in Austin with her husband, son, and cats. [3925] Contract Monitoring for Primary Home Care, Community Attendant Services, & Family Care

Speaker

Nelson-Gamblin, Rosalind

Model

3925

CREATE Momentum| A Leadership Playbook for Unstoppable Performance

Speaker

Hodges, Dr. Heather L

Model

3969

Fixing the Manager/Leader Gap that Breaks Companies

Speaker

Bouwer, Tom

Model

3964

From Intake to Approval | Mastering HH Acceptance, F-2-F Compliance, & Denial Prevention

Speaker

Griffin, J'non

Model

3973

HHQRP and the CoP Updates from the Final Rule

[3920] HHQRP and the CoP Updates from the Final Rule Covers the required elements of new patient “Acceptance-to-Service” policy and what your surveyor will be looking for. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 13, 2025 Program Description: The 2025 Final Rule included several elements related to patient safety and transparency. One such safety related change is a new Condition of Participation which entails the development and implementation of a patient “Acceptance-to-Service” policy. This program covers the required elements of this new standard and what your surveyor will be looking for. Additionally, an overview of the 2025 Home Health Quality Reporting Program measures will be discussed so that you are prepared for success as your agency’s data is exposed to CMS, your competitors, and the public this year and beyond. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][7] financial management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 02.13.2027 Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion: To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias: Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Osburn, RN, HCS-D, COS-C, Clinical Consultant, Healthcare Provider Solutions Inc. About the Presenter(s): Jennifer Osburn Jennifer Osburn is a Clinical Consultant with Healthcare Provider Solutions, Inc. (HPS). With over 30 years of home health experience, Jennifer brings a wealth of knowledge and expertise which includes education and training, agency management, quality, clinical case management, and software technology. She is also a credentialed OASIS and ICD-10 Coding expert. Jennifer began her home health career in a large privately owned agency after transitioning from Medical-Surgical Urology hospital nursing; however, she has worked for all types of agencies in multiple states. Her love for sharing knowledge and experience led her to clinical consulting, where she enjoys translating technical guidance into information that the busy home health professional can deploy to improve the efficiency and quality of care being delivered to the patients they serve. Jennifer Osburn has led numerous home health educational seminars for state and national associations as well as specifically designed education training plans for agencies for the past 12 years. In addition to consulting across the US, she has trained staff for The Joint Commission and ACHC, has authored numerous industry blogs and articles, and has assisted home health software companies with solutions that ensure compliance with Medicare guidelines. Her areas of expertise and firsthand experience include OASIS, ICD-10-CM Coding, Case Management, Medicare Home Health Conditions of Participation, Billing Requirements, Documentation Compliance for Quality and Payment, Emergency Preparedness, Agency Operations, and PDGM. [3920] HHQRP and the CoP Updates from the Final Rule

Speaker

Osburn, Jennifer

Model

3920

HIPAA Security Rule Updates | More Fun Than a Data Breach

[3932] HIPAA Security Rule Updates | More Fun Than a Data Breach Describes the proposed new requirements and offer suggestions for compliance. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 13, 2025 Program Description: The federal government published new proposed HIPAA Security rules on January 6, 2025, that will impose much stricter security requirements if finalized. This program describes the proposed new requirements and offer suggestions for compliance. Also covered are other developments relating to HIPAA, including the status of reproductive healthcare privacy rights and how you must update your Notice of Privacy Practices. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC About the Presenter(s): Heidi Kocher Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues, representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a clinical laboratory that were under Corporate Integrity Agreements. She has significant reimbursement experience, responding to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. In acknowledgement of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at Dallas. Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance. [3932] HIPAA Security Rule Updates | More Fun Than a Data Breach

Speaker

Kocher, Heidi

Model

3932

Home Monitoring, AI, & Security | Partnership Driven Outcomes

[3956] Home Monitoring, AI, & Security | Partnership Driven Outcomes Hear about revolutionary technologies that identify patient patterns and much more. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 26, 2025 Program Description: This presentation shares revolutionary technologies that identify patient patterns and predict medication adherence, recognize potential fraud, and support staff while augmenting care management. These technology tools have been shown to decrease hospital readmits and Emergency Department visits, increase revenue and employee satisfaction. The value of working collaboratively with others to completely leverage technology is explored. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Phil Beckett, Chief Executive Officer for Texas Health Services Authority and Shannon Calhoun, Board Chair for Texas Health Services Authority and Chief Revenue Officer for IVEnsure About the Presenter(s): Phil Beckett Phil came to Houston in 1991 as a post-doctoral fellow to study protein metabolism at the Children’s Nutrition Research Center. At Texas Children’s Hospital he developed a rapid amino acid assay used to perform protein clamps and measure insulin sensitivity in children with diabetes. Phil kickstarted his informatics career in the neonatal ICU writing interfaces to capture data electronically from monitoring systems around the concept that quality is driven by data. He co-founded a startup, RosettaMed as a developer for patient data capture applications with interfaces to electronic health records. He led the sale of the company to Kryptiq Corporation before joining Baylor College of Medicine to lead their clinical information systems implementation (Epic, iSite PACS). Phil joined Greater Houston Healthconnect (an HIE) in May 2012 and served as a pioneer for interoperability in Houston and the Southeast Texas region. Phil introduced and integrated diagnostic image sharing with the goal of reducing duplicate tests and reducing patient exposure to unnecessary radiation. As CEO of C3HIE he continued to expand HIE services across Texas through collaboration with community partners and a focus on value and delivery through account management. Since January 2025 Phil is CEO of Texas Health Services Authority, a statutory organization to promote and enable interoperability across Texas. Phil has a major focus on usability after many years working with physicians – if it isn’t easy they won’t use it – and on patient engagement. He believes that consumers will drive the future of healthcare. In his spare time, Phil is a sailor (on Galveston Bay), Vice Chair of Close to Home, the Homeless CoC in San Antonio; Chair of the Homeless Management and Information System and Data in San Antonio; on the eHealth Advisory Committee for Texas; Deans Advisory Committee UTSA School of Health, Community and Policy; and Co-Chair for the Civitas national conference. All of these efforts tie together the factors that affect our health – policy, environment, community and medicine./p> About the Presenter(s): Shannon Calhoun Shannon is a distinguished healthcare executive with over 30 years of experience in the industry. She is a leader of collaboration and collaboratives that develop strong relationships and build consensus throughout multiple organizations. Shannon is passionate about rural healthcare and healthcare transformation. She served 20 plus years as CEO of Southeast Texas Health System where the foundation of her work was developing business lines for rural networks that create sustainable solutions with economies of scale and scope while protecting financial autonomy for participating providers. She also served as Vice President, Business Development for Caravan Health and Regional Vice President of Growth for Aledade, both national leaders and start ups in the transformation and implementation of innovative healthcare models for supporting quality, cost-effectiveness, and health promotion for the improvement of the well-being of patients served by rural and community health systems, and independent physician practices. Currently Shannon serves as Chief Revenue Officer of IV Ensure, a Medication Adherence Platform for home IV infusions. She is by appointment of the Governor of Texas a member of the board of the Texas Health Services Authority and currently serves as chair of the board./p> [3956] Home Monitoring, AI, & Security | Partnership Driven Outcomes

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Beckett, Phil & Calhoun, Shannon

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3956

Hospice Alert | Successfully Navigating CMS FY 2025 Changes

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Attaya, Chris & Huff, Angela

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3962

Hospice: A Candid Discussion

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Multiple Presenters

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3958

Improving HHCAHPS Scores

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Gaboury, Melinda

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3970

Leading with Culture and Clarity in a Diverse Workforce

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Marr, Alicia

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3976

Leaning into Innovative Leadership!

[3930] Leaning into Innovative Leadership! Presents and discusses how integrating machine learned data benefits leadership. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 12, 2025 Program Description: Growth in demand, constricting workforce and added regulatory, payor and public scrutiny consume the time, focus and energy of leadership teams, as advances in machine learning and AI are shifting how we all approach the work at hand. Innovative clinical models can yield leadership time and sharpened focus, perfect for leaning into functional leadership approach. This program presents and discusses how integrating machine learned data into long-standing theory can yield advocacy across all stakeholders, supporting growth, mission, and culture. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 02.12.2027 Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion: To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias: Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Cindy Campbell, MHA, BSN, RN, CCS-HH, Senior Director Advisory Services, WellSky and Yancey McManus (Bond), Sr. Director, Solutions Management, WellSky About the Presenter(s): Cindy Campbell Cindy Campbell is a nationally recognized thought-leader and management consultant to the continuum of healthcare at home. Cindy holds a Masters of Health Administration with specialty in Healthcare Informatics, and a Bachelor of Science in Nursing. She brings over 25 years of experience working across the continuum of healthcare at home in advancing levels of leadership and eighteen years with Fazzi Associates, now proud to be a fully integrated member of the WellSky family of companies. As the Director of Operational Consulting for Wellsky advisory services, Cindy and her team of highly skilled executives work nationally to help providers successfully navigate change in support of their mission and business objectives. Cindy’s Wellsky advisory services teams help agencies leverage strategic thought and operational efficiency into organizational, work-process and clinical model design for Home Health, Hospice, Advanced Illness Management, Palliative Care, Telehealth/RPM and Private Duty organizations throughout the United States. Cindy has served as a Board Member of the National Association for Homecare & Hospice, Chair of the Pediatric Homecare & Hospice Association of America, member of the Executive Committee of the American Telemedicine Association’s Homecare and Remote Monitoring Special Interest Group and Advisory Committee Member for Healthcare Unbound. About the Presenter(s): Yancey McManus (Bond) Yancey McManus holds a Bachelor’s Degree in Computer Science and is a Sr. Director of Solutions Management at WellSky. Yancey and her team have worked with providers of home health, hospice and personal care, across the country, in the development and refinement of both predictive and performance analytics – evolving practice in service of advancing value-based models of reimbursement and clinical care delivery in care at home. She has supported multiple provider case studies in hospitalization reduction, utilizing predictive analytics and proving principles while helping providers manage increasing acuity and risk. [3930] Leaning into Innovative Leadership!

Speaker

Campbell,Cindy | McManus,Yancey

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3930