Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3690] A Comprehensive Look at Higher-Acuity Home-Based Care Models
Presents information on new higher-acuity, home-based care models.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: This session will educate attendees on new higher-acuity, home-based care models,
update them on the latest legislative and regulatory environments and review certain operational considering for any companies looking to participate in these new models of care.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): William A. Dombi, President, National Association for Home Care & Hospice and Kurt Baumgartel, Executive Vice President of Home Based Care, COMPASSUS
About the Presenter(s): William A. Dombi is the President of the National Association for Home Care & Hospice (NAHC) where he serves also as the Director, Center
for Health Care Law and the Executive Director, Home Care and Hospice Financial Managers Association.
Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care.
With over 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home
care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the development of
Medicare PPS for home health in 2000, and the national health care reform legislation in 2010.
He also has an extensive background in impact oriented litigation. Dombi was lead counsel in the landmark lawsuit that reformed the
Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate
payment rates, a nationwide class action against then-HCFA for its failure to enforce the federal HMO Act, litigation directed against the "Interim Payment System"
for the Medicare home health benefit, a lawsuit addressing the so-called Medicare “case mix creep adjustments” in 2008-2010, a challenge to the Medicare face-to-face
physician encounter rule, and litigation challenging changes to federal overtime rules.
Bill is a longstanding and active member of the ABA and American Health Lawyers Association.
About the Presenter(s): Kurt Baumgartel is Executive Vice President of Home-Based Care for Compassus’ care
continuum across Home Health, Home Infusion Palliative and Hospice. He joined Compassus in 2020 at a pivotal period of growth for the company as Compassus and Ascension
became partners in Ascension at Home. Baumgartel has extensive experience leading home health and hospice organizations gained over more than 20 years in leadership in the
health care industry. Previously Baumgartel was chief operating officer of Evolution Health and Ascension at Home. Before that he held executive positions that include
president of Allegheny Health Network’s Home Health and Hospice division, president and chief operating officer of Celtic Healthcare, and president of subsidiary Celtic Living Assistance Services.
Baumgartel is active in several professional associations, has been published in trade periodicals and invited as faculty at professional conferences
on various home health care topics. He completed a fellowship at the University of Pittsburgh Joseph M. Katz Graduate School of business. He holds a master’s degree in
Physical Therapy and a bachelor’s degree in Health Sciences, both from Duquesne University in Pittsburgh, Pennsylvania.
[3690] A Comprehensive Look at Higher-Acuity Home-Based Care Models
[3630] Achieving Success During VBP Pre-Implementation with Clinical Operational Best Practices
View and walk away with a foundational
knowledge of VBP and practical solutions to implement in your organization.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Under the Final Rule policies, CMS will assess achievement or improvement of performance based on
designated quality measures and home health providers will compete nationally in their applicable size cohort, smaller-volume providers or larger-volume providers.
Financial Success starts with clinical and operational best practices. In order to ensure that agencies do not incur a negative revenue adjustment, CMS has granted
a one-year pre-implementation phase for Value Based Purchasing. Organizations should use this year to focus on quality value-based performance metrics that will
ensure success under the new revenue adjustment model. Having a quality plan that addresses both outcome and process measures as well as patient satisfaction is
the foundation to success under VBP. This presentation is a must for all areas of home health to include financial managers, clinical staff and operational leaders
as they learn the value of collaboration and team metrics while exploring the details of Value Based Purchasing. Participants will walk away with a foundational
knowledge of VBP and practical solutions to implement in their organizations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Mike Carr, PT, COS-C, AXXESS and Andrew Awoniyi, ND, RN-BC, CDE, AXXESS
About the Presenter(s): Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise
and industry knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold.
Mike had worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation,
and clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
About the Presenter(s): Andrew Awoniyi is the Director of Patient Engagement and Clinical Education for Axxess. In this role, Andrew is
responsible for providing industry thought leadership and the strategic direction and delivery of AxxessCAHPS, a patient engagement solution aimed at improving client organization’s
patient survey and quality ratings. Prior to joining Axxess in 2014, Andrew accumulated more than 25 years of experience designing, building, testing, implementing and evaluating
various aspects of electronic health records across various clinical settings.
[3630] Achieving Success During VBP Pre-Implementation with Clinical Operational Best Practices
[3695] Acquisitions - Financial Considerations When Buying or Selling an Agency
Reviews the financial considerations involved when an agency is bought or sold.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Mergers & Acquisitions have been in full swing for a while now and many agencies are
expanding by acquisition. This program reviews the financial considerations involved when an agency is bought or sold. We'll discuss the difference
between a Stock Purchase and an Asset Purchase as well as what information should be available and presentable for any potential acquisition - both from
the seller's perspective and the buyers'. For those not looking to sell soon, we'll also discuss steps you can take now to increase your potential sales
price and attractiveness to buyers down the line. Even if you never sell, being prepared to do so sets you up as a successful agency.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA; Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas
with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all
financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3695] Acquisitions - Financial Considerations When Buying or Selling an Agency
[3624] Actionable VBP Business Intelligence Dashboards: Understanding and Taking Action on KPIs That Lead to Success
This presentation is a must for those wishing to streamline their operations and achieve VBP financial success.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Information overload describes the excess of information available to a person aiming to complete a task
or make a decision; resulting in a poor decision or no decision being made. This often happens in the fast-paced world of home care operations. Leaders are inundated
from metrics from multiple sources that are often not actionable and not concurrent. This leads to no action and poor outcomes. Understanding the value of KPIs is the
first step to successful outcomes. Developing a business intelligence dashboard that contains the Metrics that Matter in the new world of Value Based Purchasing is the
next and most critical step. Metrics should be easy to understand and lead operators to implement corrective action concurrently. Thus, turning a possible negative
outcome into a positive one. Participants will walk away with an understanding of root cause analysis and multi contributing factors affecting metrics so that they can
apply rapid corrective action measures. This presentation is a must for those wishing to streamline their operations and achieve VBP financial success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Mike Carr PT, COS-C, Senior Product Manager, AXXESS & Jaime Carlson, Senior Director of Business Intelligence, AXXESS
About the Presenter(s): Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry knowledge
has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had worked directly for
Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and clinical training. Mike has been
intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
About the Presenter(s): Jaime Carlson is the Senior Director of Business Intelligence of Axxess, the fastest-growing home healthcare technology
company. In this role, Jaime strategizes and implements the Axxess Business Intelligence solution and leads data integrations for new enterprise clients. He is also responsible for training
and supporting clients on the company’s Business Intelligence solution. Prior to joining Axxess in 2018, Jaime was the Director of Software development at AccentCare. In this role, he oversaw
all matters regarding business intelligence, integrations, and custom software development.
Jaime is involved with Habitat for Humanity and The Medical, Eye and Dental International Care Organization (MEDICO). He earned both his Bachelor of Business and Management Information
Systems degree and his Master of Public Affairs degree from the University of Texas at Austin.
[3624] Actionable VBP Business Intelligence Dashboards: Understanding and Taking Action on KPIs That Lead to Success
[3714] Advanced Concepts in Finance: The Science of a Successful Budget
How to master the components of a successful operating budget.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In a world where cuts to payments and everchanging regulations dictate how your agency operates,
budgeting your revenues as well as expenses has never been more important. In order to budget properly in the current healthcare environment, collaboration
between the clinical and fiscal teams is a MUST! In this presentation, you will master the components of a successful operating budget by understanding
how to use their cost report and clinical documentation to leverage a financial competitive advantage. Being aware of financial implications before admitting
a patient can help to put your agency on the path to success.
TAHC&H Faculty/Presenter(s): Natalie Alexander, Manager, WIPFLI
About the Presenter(s): Natalie Alexander joined the Healthcare division of Mueller Prost in 2016 as an intern. She specializes in preparing
cost reports and reimbursement with Home Health and Hospice agencies. Natalie works closely with Hospice providers to plan for their yearly Hospice caps.
Before Natalie was involved with Home Health and Hospice, she worked with Skilled Nursing Facilities and Home Offices preparing Medicare
and Medicaid Cost Reports. She has worked closely in the following states: Texas, Wisconsin, Iowa, Missouri, and Kansas. With her experience, she is responsible for
data gathering and analysis, completion of cost reports, and training new team members and interns. With Natalie’s passion for healthcare, she has become a resource
that clients rely on.
[3714] Advanced Concepts in Finance: The Science of a Successful Budget
[3716] Advanced Concepts in Infection Control
a focus on the latest practices and guidance as well as how to
develop these advanced concepts into your infection prevention program.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: During the last two years, the world has experienced the
devastation of an infectious disease. It made health care workers and provider organizations rethink infection control practice.
Everyday practice became more sophisticated and will continue to stay at a heightened level as the country and world see increases
in Ebola, Polio, RSV, Influenza and COVID-19. This session will focus on the latest practices and guidance as well as how to
develop these advanced concepts into your infection prevention program.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Barbara B. Citarella RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants
About the Presenter(s): Barbara B. Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company
specializing in healthcare operations including value based purchasing, strategic planning, leadership retreats, audits, and compliance with regulatory requirements. She is also the only
recognized expert in disaster preparedness for the home care, long term care and hospice industry. She was a certified instructor at the Department of Homeland Security’s Center for
Domestic Preparedness. Barbara was part of Homeland Security’s committee to re-write the DHS/FEMA Disaster Preparedness Guidelines for People with Special Needs. She also served as
the conference coordinator for The National Pandemic Flu Conference held in Washington, D.C. She was the lead on the first national research project ever conducted on the home care
and hospice industry and its response to the H1N1 Pandemic. Results were published 2011 in the American Journal of Infection Control, a peer reviewed journal. . She is a founding
member of the Mu Epsilon Chapter of Sigma Theta Tau, the International Honor Society of Nursing. She currently serves as a subject matter expert for the Unites States Assistant
Secretary of Preparedness and Response program ASPR TRACIE and her guidance documents have been used during the COVID pandemic by various state governors, the CDC and federal
government agencies.
[3716] Advanced Concepts in Infection Control
[3659] Are You Turning Challenges into Opportunities? Leading through Chaos and Beyond
Tools to lead with intention, learn how to recruit and retain during a time of scarcity and
motivate your teams during unsteady times.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Program Description: The pandemic has been a whirlwind for all leaders as we have had to pivot many times without time to breathe.
Leading teams with less is now the norm. While it is tempting to suggest we are all victims of external forces beyond our control, this is a passive approach that will not
serve our organizations, our clients and our teams. This session will give you tools to lead with intention, learn how to recruit and retain during a time of scarcity and
motivate your teams during unsteady times.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3659] Are You Turning Challenges into Opportunities? Leading through Chaos and Beyond
[W3646] Avoiding Criminal Liability | Views from a Former Federal Prosecutor
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | July 7, 2022
Program Description: John Pierce served as a federal prosecutor in three different U.S. Attorney’s Offices around the country.
He also served on the Attorney General’s Advocacy Committee for Health Care Fraud. After leaving the DOJ, Mr. Pierce has represented a wide variety of health care
providers and suppliers around the country in criminal health care fraud investigations and prosecutions. During this session, Mr. Pierce will discuss the current criminal
risk areas facing home health and hospice agency owners and staff. He will discuss recent prosecutions by the government and cover steps that you can take to reduce
your level of risk. Join John Pierce and moderator Robert Liles as they discuss the current criminal enforcement landscape facing your agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 07.07.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Robert W. Liles and John Pierce | Liles Parker Attorneys & Counselors at Law
About the Presenter(s): Robert W. Liles' background is somewhat unique. In addition to a law degree, he holds a Master’s in
Health Care Administration. Robert has worked on the provider side, as a federal prosecutor and now represents home health and hospice agencies around the country in
connection with Medicare and Medicaid audits and investigations. While working as a federal prosecutor, he was asked to serve as the first National Health Care Fraud
Coordinator for the DOJ’s, Executive Office for U.S. Attorneys. In this capacity, he advised prosecutors around the country regarding health care fraud statutes,
schemes, investigative tools, privacy concerns, and compliance issues. Robert is a nationally-recognized speaker and educator on health law regulatory issues.
He has taught and lectured at regional and national conferences, seminars and webinars to federal and state prosecutors, auditors, industry representatives,
providers and suppliers on a variety of regulatory issues.
About the Presenter(s): John Pierce is an experienced former Federal prosecutor and trial attorney whose practice focuses on
sophisticated criminal defense and civil litigation. His background is rather unique. Prior to entering private practice, Mr. Pierce served as an Assistant U.S. Attorney
in the Southern District of California, the District of Columbia and in the Eastern District of Virginia. While working as a Federal prosecutor in the Eastern District
of Virginia, he represented the office on the Attorney General’s Advisory Committee (AGAC) for Health Care Fraud. Since leaving the government, Mr. Pierce has
successfully represented both foreign and domestic individuals and corporations in health care, commercial securities, corruption, export control and tax
disputes. He has also handled a number of whistleblower cases.
[W3646] Avoiding Criminal Liability | Views from a Former Federal Prosecutor
[3697] Beyond Meals-on-Wheels: Social Workers in Hospice
A review of qualifications for social workers in the hospice setting
as-well-as review of scope of practice.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Are you new to hospice or managing social workers for the first time? Are you unsure what
social workers can do in hospice beyond resource referral? This presentation will review the qualifications for social workers in the hospice setting
as-well-as review scope of practice. During this presentation we will also discuss skills necessary to determine competency and discuss possible
scenarios where social workers can intervene.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa Meadows, MSW, Manager, Clinical Compliance Education; ACHC
About the Presenter(s): Lisa Meadows has over 25 years of experience in the health care industry; from acute care hospitalization, home healthcare,
to hospice and palliative care. She is currently the Clinical Compliance Educator for Accreditation Commission for Health Care (ACHC) - a nationally-recognized non-profit accreditation
organization that has CMS Deeming Authority for Home Health, Hospice and DMEPOS and am responsible for educating organizations on the ACHC Accreditation process as well as assisting
providers with interpreting the ACHC Standards and Medicare Conditions of Participation.
Lisa also successfully prepared and lead the home health and hospice agency where she was previously employed by through the ACHC Accreditation and Medicare
recertification process. Lisa have also worked as an ACHC Hospice Surveyor, allowing me the opportunity to assist organizations with developing best practices and compliance strategies
and has spoken at national and state conferences, and conduct workshops on the accreditation process as well as other relevant health care topics.
[3697] Beyond Meals-on-Wheels: Social Workers in Hospice
[3631] Building an Engaged and Committed Team that Stays
Review and discuss strategies used to identify, empower and retain the very best healthcare professionals.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: With an aging population that will require more home care, it is imperative that homecare leaders be
proactive in identifying, recruiting and retaining healthcare professionals that will be committed to the organization’s mission and vision, their teammates and the
industry. By understanding the necessity of a strategic plan to develop an engaged and committed team that stays, with a focus on the development of a strategic
recruitment and retention plan, we will review and discuss strategies used to identify, empower and retain the very best healthcare professionals.
TAHC&H Faculty/Presenter(s): Christina Andrews, Director of Professional Services, AXXESS
About the Presenter(s): Christina Andrews is Director of Professional Services at Axxess, where she delivers practical
operational solutions to help clients scale operations using technology for home health, home care, hospice and palliative sectors. Prior to joining Axxess, she was
the Senior Manager of Growth Solutions at SimiTree Healthcare Consulting, formerly Simione Healthcare Consultants, LLC. She earned her bachelor’s degree in business
administration with a concentration in marketing from the University of Toledo in Ohio.
[3631] Building an Engaged and Committed Team that Stays
[W3642] Buying And Selling Home Health & Hospice Agencies
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | April 6, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Are you in the market to buy or sell your agency?
What are the various concerns you need to address when engaging in this type of business transaction? What steps
can you take to reduce your level of risk? Join attorneys Jennifer Papapanagiotou and Heidi Kocher as they discuss
these important issues.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou and Heidi Kocher | Liles Parker Attorneys & Counselors at Law
About the Presenter(s): Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory
and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed
and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou
is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment,
changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and
Medicaid program coverage and reimbursement issues.
About the Presenter(s): Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health
care legal and compliance-related issues, including serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She
is currently serving as an outside compliance expert to a hospital and a clinical laboratory that are under Corporate Integrity Agreements. She has significant
reimbursement experience, responding to and defending audits from Medicare, addressing coverage policy issues, challenging denials, recoupments, and loss of
billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements,
guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. Ms. Kocher is licensed in Texas and Maryland.
[W3642] Buying And Selling Home Health & Hospice Agencies
[3621] Caring for the Patient with Dementia at Home
Provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: Dementia is a progressive disease that affects many of our home health and hospice patients.
Providers who care for dementia patients in the home setting face a unique set of challenges, especially as the disease becomes more advanced.
This program provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers. It also explore the importance of disease
management and educating caregivers on best practices and strategies to improve the quality of care provided and to allow the patient to remain as independent as possible for as long as possible.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy has more than 25 years of nursing experience in various areas of healthcare.
She currently holds certifications in OASIS-D, and ICD 10 coding. Lisa is a Senior Clinical Education Consultant for MAC Legacy. She has presented for various
state associations and well as conducting training and education on a variety of topics. Her experience as a consultant, Director of Customer Success for a
Home Health Software company, and Director of Patient Care and Alternate Administrator for a home health agency give her a unique perspective and an understanding
of the challenges home care agencies face. Lisa is an active member of the Texas Association of Home Care & Hospice for the last 6 years, serving on both the
Medicare/Medicaid and Clinical Practice committees.
[3621] Caring for the Patient with Dementia at Home
[3691] Chronic Care Management - Benefits of an Evidence Based Program
Hear best practices dealing with comorbidities of the elderly population...what your agency can do to succeed with management of these patients.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Due to an aging population and improvements in healthcare and the diagnosis, treatment,
and/or management of disease, many older people suffer from more than 1 illness. The most common comorbid chronic conditions that occur include heart disease,
hypertension, respiratory disease, cerebrovascular disease, diabetes, joint disease, sensory impairment, and mental health problems. In order to optimize
interventions and policies addressing multi-morbidity, we must have a clear understanding of the relationship between multi-morbidity and quality of care.
In this session we will discuss best practices around dealing with comorbidities of the elderly population and what your agency can do to succeed with management of these patients.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Principal, SimiTree Healthcare Consulting
About the Presenter(s): J’non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare
Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and
is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized
speaker on a variety of subjects.
[3691] Chronic Care Management - Benefits of an Evidence Based Program
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
Addresses Value-Based operations for
the Impact Act era.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 31, 2022
Program Description: Value-Era changes mandated by the Impact Act have prompted an operational upheaval for
HH Providers seeking success under PDGM. Without rewiring for clinical acuity rather than volume as the primary driver of Home Health, traditional
agency operations often fail to achieve efficient, best practice care programs. This progressive presentation addresses Value-Based operations for
the Impact Act era, focusing on specific operational metrics for success. Initially addressing Medicare episodes based on PDGM reforms, this session
also addresses how insight into operational metrics can guide programing for all payors. Start cleaning out your Home Health closet today and
update operations with Value-Based management metrics for success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Arnie Cisneros, PT, President, Home Health Strategic Management and Kimberly McCormick, RN, BSN, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s): Arnie Cisneros is the most progressive speaker in Home Health today. His legacy as a rehab
provider across the care continuum allows for insight into contemporary healthcare delivery, and he is renowned for his adaptation of traditional care philosophies
to address current and future healthcare initiatives. His refinement of clinical delivery mechanisms, integration of new protocols at the staff level, and
adaptation of traditional care philosophies has helped providers of all sized require care to achieve Medicare compliance. Arnie has also become the leading
clinical authority on the audit scrutiny that has come to the homecare industry, and he is serving as a Post-Acute consultant for CMS Pioneer ACO grant
recipients. He authors the HHSM newsletter and is a contributor to CARING magazine, and Decision Health publications. He presents nationally on homecare
topics and care models proposed by CMS and Med Pac for the future of the Home Health industry.
About the Presenter(s): Kimberly McCormick a highly accomplished nurse consultant in the Home Health
industry, is Executive Clinical Director for Home Health Strategic Management. Her 24 years’ experience in Home Health has given her the experience
and the knowledge to provide unrivaled insight into the homecare arena. Kimberly has established herself as an expert in the area of Utilization
Management of Home Health services.
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
[3614] Clinical Documentation Strategies for Skilled Care
Focus on best practices for documenting licensed home health, including the foundations
in TAC Chapter 558 for documentation in home care.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: This program provides focus on best practices for documenting licensed home health, including the foundations
in TAC Chapter 558 for documentation in home care. Additionally, potential survey citations are reviewed as they relate to documentation, and ways to ensure that documentation
conveys the care that you give. Documentation from assessment to administrative item concerns are covered to ensure compliance throughout agency operations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Colleen Bryan, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC Consulting
About the Presenter(s): Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home
health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator
with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current
home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and
clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3614] Clinical Documentation Strategies for Skilled Care
[3628] Closing the Loop Between Hospice Assessment and POC
A review of the top patient care related deficiencies and how to document to avoid these
deficiencies during a Medicare certification or re-certification survey.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: CMS will require survey results to be publicly reported for Medicare certified hospice programs.
This additional scrutiny on hospice programs reinforces the necessity to reduce or eliminate survey deficiencies related to patient care so as not to negatively
impact referrals or admissions to hospice. This presentation will be a review of the top patient care related deficiencies and how to document to avoid these
deficiencies during a Medicare certification or re-certification survey.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa Meadows, ACHC
About the Presenter(s): Lisa Meadows has over 25 years of experience in the health care industry; from acute care hospitalization, home healthcare,
to hospice and palliative care. She is currently the Clinical Compliance Educator for Accreditation Commission for Health Care (ACHC) - a nationally-recognized non-profit accreditation organization
that has CMS Deeming Authority for Home Health, Hospice and DMEPOS and am responsible for educating organizations on the ACHC Accreditation process as well as assisting providers with interpreting
the ACHC Standards and Medicare Conditions of Participation.
Lisa also successfully prepared and lead the home health and hospice agency where she was previously employed by through the ACHC Accreditation and Medicare recertification process. Lisa have also
worked as an ACHC Hospice Surveyor, allowing me the opportunity to assist organizations with developing best practices and compliance strategies and has spoken at national and state conferences,
and conduct workshops on the accreditation process as well as other relevant health care topics.
[3628] Closing the Loop Between Hospice Assessment and POC
[3618] Communicating with Influence to Grow Your Business
With improved communication, you can benefit sales, patient relationships and team dynamics.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Setting the bar for your communications strategy begins with leadership and, when done strategically,
spreads throughout the organization. With improved communication, you can benefit sales, patient relationships and team dynamics. Learn how to structure what you say to influence others.
TAHC&H Faculty/Presenter(s): Laura Barnett, VP of Interoperability Sales, AXXESS
About the Presenter(s): Laura Barnett serves as a Vice President of Interoperability Sales. In this role, she drives the growth of Axxess’ partnerships
and integrations to cultivate our partners and clients’ success. Prior to this role, she served on both the marketing and communications teams at Axxess.
Before joining Axxess in January 2018, Laura previously served as the Vice President at communications consulting firm Spaeth Communications, where she helped execute
the communications plan for the largest political action committee supporting Texas Sen. Ted Cruz’s presidential campaign. At Spaeth, Laura also coached C-level executives
on media training and presentation skills. Prior to that, she handled communications for commercial law firm Gray Reed & McGraw LLP., and a suburban Dallas school district.
Laura also spent eight years as a news anchor and managing editor for KTXS-TV in Abilene, Tex.
Laura is actively involved in the community as a member of the 2022 class of Leadership Dallas. She is also a sustaining member of the Junior League of Collin County and
as a member of the City of McKinney Animal Services Facility committee. She is also the Vice President of Communications for the Dallas Alumnae of Sigma Kappa. Laura graduated
from the University of Missouri with a bachelor’s degree in broadcast journalism.
[3618] Communicating with Influence to Grow Your Business
[3712] Complaint Investigation and Resolution
Covers client rights, including the right to confidentiality and Agency Responsibilities.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: This presentation covers client rights, including the right to confidentiality and Agency Responsibilities.
You will learn:
How to improve the effectiveness and consistency of managing complaints
How to use quality assessment/performance improvement (QAPI) to manage and reduce complaints
How to develop person-centered approaches
How to explain how perception can be an ally or foe in reducing client complaints
HCSSA Topic(s) Addressed:
§558.259[d][3]client rights, including the right to confidentiality
§558.259[d][4]agency responsibilities
§558.259[d][5]complaint investigation and resolution
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or
associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a
Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in
Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and
has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare
Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3712] Complaint Investigation and Resolution
[3617] Creating a Hospice Care Plan That Works
Hospice care plans are under the review microscope - ensure that yours does all that it needs to!
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: Hospice care plans are under the review microscope - ensure that yours does all that it needs to!
Plan your patient care with a care plan that meets all regulatory requirements and provides your clinical staff with an effective plan that impacts the patient and their families.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Colleen Bryan, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC Consulting
About the Presenter(s): Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home
health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator
with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current
home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and
clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3617] Creating a Hospice Care Plan That Works
[3727] Cultural Competency for Health Professionals: Caring Across Cultures
Competency in the culture of people can broaden our perspective and improve the level of care currently provided.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Organization culture does not always align to cultural competency. The healthcare industry
is unique because we provide care not culture. Competency in the culture of people can broaden our perspective and improve the level of care currently provided.
It can feel exhausting and overwhelming unless you can embrace a changing culture. Providing care in a climate that embraces client culture can change the dynamics of the healthcare industry.
The presentation is designed to help healthcare leaders develop knowledge, skills, and attitude to perform in a culturally sensitive society.
The presenter discusses six core competencies, namely:
Inclusive care;
Exploring cultural differences;
Identify Competency triggers;
Understanding Biases;
Growth through awareness;
Standards and law.
TAHC&H Faculty/Presenter(s): Anita Foster-Horne, RSW, MSW, Ph.D., Master Caregivers
About the Presenter(s): A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert in
management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of
equality. As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence,
professionalism, ethical values, leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita
exhibits as a speaker, teacher, mentor, trainer, coach, and motivator. With over 25 years of leadership experience, Dr. Anita believes
inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow Dr. Anita to train on policy and
procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several
organizations across her career makes Dr. Anita’s character and personality can be defined as an overall
professional in leadership, management, and simply hands-on in employee oversight.
[3727] Cultural Competency for Health Professionals: Caring Across Cultures