Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3570] Emergency Preparedness | Play Calling
Emergency Preparedness is a "team sport"; learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Emergency Preparedness is a "team sport". Having an overall "play calling" strategy that favors your agency's
strengths as well as identifies and improves upon your weaknesses is required by CMS regulation. In this presentation, learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Gibson Osburn, RN, HCS-D, COS-C, Director of Education, SimiTree Healthcare Consulting
About the Presenter(s): Jennifer Gibson Osburn is a Registered Nurse with over 27 years of combined home health staff nurse, clinical management,
administration, and technology experience. This diverse background combined with certifications for OASIS and ICD-10 coding knowledge creates a depth of connection to home health staff across the nation.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding,
OASIS, agency operations and management. Her heart for teaching and supporting home health professionals has created opportunities to present for The Joint Commission, CHAP, NAHC, and
numerous state home health associations.
[3570] Emergency Preparedness | Play Calling
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
A review of each including how each should be addressed in employee handbooks.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In this Employment Law session, Alicia Haff, JD, reviews the major tenets of The Americans with
Disabilities Act and Family Medical Leave Act as well as discuss the legal interplay between the two. Alicia also provides an overview of the Civil Rights Act
of 1991 using recent EEOC cases and provides general guidance on how employers can eliminate/mitigate harassment and discrimination complaints in the workplace.
Wage and Overtime rules are reviewed with an eye towards ensuring employers understand how not to violate FLSA. Alicia uses these topics in her discussion of
employee handbooks and what information should AND should not be contained within these guidance materials.
TAHC&H Faculty/Presenter(s): Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter(s): Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in
group settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become
Alicia’s passion. She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is
certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular
basis by clients to advise on the intricacies of the Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
Reviews the current state of Federal and Texas state fraud and abuse law governing marketing plus tips for structuring compliant arrangements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: There’s been a rise in investigation, civil litigation and criminal prosecution and of marketing arrangements,
including in the home health and hospice industry sector. This presentation reviews the current state of Federal and Texas state fraud and abuse law governing marketing and
review several example cases. The presenters also present tips for structuring compliant arrangements.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Heidi Kocher, JD, MBA, CHC, Partner, Liles Parker, PLLC and Jennifer Papapanagiotou, JD, Partner, Liles Parker, PLLC
About the Presenter(s): Heidi Kocher Esq., MBA, CHC, is a partner with the law firm of Liles Parker. She has over 20 years of experience advising
and defending health care clients on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and
deploying policies, procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of
Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown University
Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is also Certified in Health Care Compliance.
About the Presenter(s): Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health
care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and
abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and
Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and
addressing Medicare and Medicaid program coverage and reimbursement issues
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
[3516] Growth Hacks for Your Agency
Educational and entertaining growth strategies you can implement sitting behind a computer!
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: In this presentation Jeff Howell delivers an educational and entertaining session on new growth strategies for the home care industry.
Witness real-life examples, demonstrating how a home care agency can grow sitting behind a computer!
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Jeff Howell, Director of Growth, Alayacare
About the Presenter(s): Jeff Howell is the Director of Growth at AlayaCare and since joining Alayacare,
the company has grown from 74 to 500 employees and Jeff has overseen all of AlayaCare’s growth strategies. He has presentations on a myriad of growth
topics and a 30,000 foot view presentation as well.
[3516] Growth Hacks for Your Agency
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
Addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: This presentation addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations. Ms Chapa also addresses common issues affecting employers in the health care industry, such as incomplete
documentation, wage and hour issues, and options for disciplinary action. Jennifer Elder addresses the Licensure perspective of having COVID-19 positive patients and employees
and demonstrates how to access the TAHCH COVID page and resources.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Velissa Chapa, Legal Counsel for the Commissioner, Texas Workforce Commission and Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager
About the Presenter(s): Velissa Chapa serves as legal counsel to Aaron Demerson, the Commissioner Representing Employers at the Texas Workforce Commission.
Velissa specializes in employment law and advises the Employer Commissioner on high-level unemployment claim appeals and legislative changes. She is also responsible for answering the employer
hotline and is a regular presenter at TWC’s Texas Conference for Employers, where she discusses the laws surrounding employer policies and procedures. Velissa was born and raised in McAllen, Texas,
and worked in the private sector in the legal field for 7 years before joining the agency.
About the Presenter(s): Jennifer Elder Jennifer Elder started with TAHC&H in September 2019. Her experience includes Home Health and Hospice
Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout
Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal
Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. Jennifer has been in the home care industry since 2007.
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
Learn how to successfully respond to unemployment
claims and appeals and much more.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Have unemployment claims been a big issue for your agency? Do you find yourself experiencing
higher than normal claims and looking for help in this area? If so, this presentation is for you! You will learn how to successfully respond to unemployment
claims and appeals and how to address successful return to work strategies in a post-vaccine, post-covid world.
TAHC&H Faculty/Presenter(s): Carrie Hoffman, Partner, Foley & Lardner LLP
About the Presenter(s): Carrie Hoffman represents and counsels major employers nationwide in all areas of labor
and employment law across a wide range of industries including retail. Carrie is highly regarded for her experience with wage and hour issues, as well as
employment discrimination and retaliation claims. She regularly reviews and drafts employment agreements – such as covenants not to compete – and advises
clients on a wide variety of labor and employment issues such as Workplace safety, Workplace harassment, Union avoidance and election campaigns, Leaves of absence,
Hiring, termination and severance policies and procedures and Litigation avoidance.
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
[3520] HHS Licensing via TULIP: Licensure Application/Renewals/Access/Payment Portal
In this rich-media training presentation Texas HHSC personnel provide useful information on TULIP to clarify use of this portal for TX HCSSAs.
Hello There! Are you a Nurse Aide or a Medication Aide looking for TULIP?
If so, you are NOT at the Texas HHS TULIP Portal; however here is some info for you!
Effective July 5, 2023, Nurse Aides (NAs) and Medication Aides (MAs) are now
required to use the new credentialing system in the Texas Unified Licensure
Information Portal (TULIP) for licensing certification or permitting activities. PL 2023-14
The original grace period was through October 31st, however, there was a significant
backlog due to identified system issues which led to an extended grace period. All NAs
certifications and MA permits active on June 16, 2023, will be considered active until
April 30, 2024.
Nurse aides renewing their certification are required to complete 24 hours of inservice education every 2 years. NAR Approved In-Service Education Programs has a list of approved programs. Nurse aides may complete 12 of the required 24 hours of in-service education in a healthcare entity other than a facility licensed or certified by HHS, the Texas Department of State Health Services or the Texas Board of
Nursing.
Effective July 5, 2023, HHSC will not accept or process paper forms that are emailed, mailed or faxed to HHSC.
So, click the following link to go to the Texas HHSC TULIP Online Licensure Application System
The official pages of the TX HHSC and TULIP portal display FAQs and TX HHSC contact info for your questions and inquiries.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The web-based system for Health and Human Services Commission, Texas Unified Licensure Information Portal (TULIP),
was designed for licensed long-term care providers. HHSC presents useful information to clarify use of this portal and provides information on the use of this system including but not limited to the following:
access to licensure information
licensure application and renewals
updates to the licensure information
user manual resource
payment portal use
TAHC&H Faculty/Presenter(s): Trent Banks, HHSC Regulatory Services
About the Presenter(s): Trent Banksis currently the Manager of Licensing and Certification with
Long-term Care Regulatory Licensing and Credentialing for the Health and Human Services Commission. He has served as the Home Health (HCSSA) Manager,
an Investigator VI (Team Lead) with Professional Credentialing Enforcement Unit, Regulatory Services Division with Health Human Service Commission.
He previously served as an Investigator IV in the PCEU at the Department of Aging and Disability Services (DADS). Prior to that, he was an investigator
at the Texas Department of Juvenile Justice’s Office of Inspector General. Trent was previously a Youth Rights Specialist in the Office of General
Counsel at the Texas Youth Commission where he worked to ensure the Rights and Safety of juvenile offenders. Trent has a bachelor’s degree in
International Studies from Southwest Texas State University.
[3520] HHS Licensing via TULIP: Licensure Application/Renewals/Access/Payment Portal
[3528] Hiring Sucks! Let's Do it Better!
Learn how the hiring process starts days before the job ad
posts or the first resume is reviewed
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program you will learn how the hiring process starts days before the job ad
posts or the first resume is reviewed. It will delve into the importance of defining what is considered ideal and how to quantify it. It will also
teach why training matters to your hiring team and who should be on it. It will use a book written by Patrick Lencioni to frame the discussion
around the interview process and detail the steps needed to improve your talent management incuding:
Intent matters
Interview Framework: (Humble, Hungry, and Smart)
Gap acknowledgement- What is your process missing and what you need to stop doing?
Key takeaways that you can use to transition your process into a talent retention program
Helpful step by step instructions to create a brand-new process
TAHC&H Faculty/Presenter(s): Greg Henderson, Whirks
About the Presenter(s): Greg Hendersonbrings over 20 years of military experience and operational knowledge
into working first-hand with his clients as the HRO Manager at Whirks. He is engaged in helping small business owners establish awe-inspiring organizations by
enhancing their HR solutions to provide purpose, direction, and motivation through an innovative and personable approach. Greg was recently invited to be a
member of the exclusive Forbes Human Resources Council and is a regular editorial contributor for Forbes. Host of a weekly LinkedIn video series called
“From Boots to Loafers”, Greg draws on his past military leadership as a focal point for today’s leaders. Greg has a passion to help small business owners
achieve their goals which continues to fuel Whirks mission for its clients and itself, to get one step better every day. Greg is married to Amanda and
they have 5 children. When he is not in the office, Greg enjoys spending time with his family traveling and going on daily adventures.
[3528] Hiring Sucks! Let's Do it Better!
[3582] Hospice | Breathing Life Into Bereavement Services
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | April 14, 2021
Program Description: As hospice professionals, we comfort family members suffering through
the sadness and grief related to the death of a loved one. The bereavement program we provide helps them cope and eventually thrive
in their new normal. It is hard but fulfilling work. All too often, bereavement services are not seen as a vital role of hospice care.
What if the bereavement program is reevaluated, along with the role of the bereavement coordinator? What if bereavement services can
be viewed in a new way? The concepts provided in this webinar will help your bereavement program to thrive and grow while serving
those dealing with death in a meaningful way. In this session, we will discuss the role of the bereavement program and adding the
bereavement coordinator as a member of the hospice team, what regulations say about bereavement services, and how to breathe
new life into bereavement services by viewing it from a different perspective.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s): Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized
reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3582] Hospice | Breathing Life Into Bereavement Services
[3580] Hospice | Conditions For Payment – You Do Want To Keep Your Monies, Don’t You?
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | January 14, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: This session will outline and detail specific methods, backed up by regulatory references
that can ensure your hospice bills accurately for the care you plan and provide. The emphasis will be on how to ensure that the clinical activities including
eligibility criteria and on-going documentation requirements such as the face to face encounters, the physician narratives, and necessary orders for changes
in condition are included in the billing audit procedures. The speaker will also include information you need to know about transfers to and from your hospice,
billing for contracted physicians, inpatient and respite stays and conditions for payment. This discussion will include principled practices that must be included
in a hospice’s billing policies and procedures in order to mitigate possible implications of fraud and abuse.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda, with more than 28 years in home care, has over 18 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association
meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR
&TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group
and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3580] Hospice | Conditions For Payment – You Do Want To Keep Your Monies, Don’t You?
[3585] Hospice | Intake And Eligibility
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | November 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: We will look at the different types of hospice patients we admit
during intake and the questions to ask. We will look at how to pull their eligibility and then focus on where the patient is coming
from to tell us what type of NOE we should bill for each particular patient.
TAHC&H Faculty/Presenter(s): Petria McKelvey, CEO, Precision Medical Billing
About the Presenter(s): Petria McKelvey is CEO and Founder of PMB, with 30 years of experience in the medical billing industry.
Petria's expertise runs wide and deep. She has helped hundreds of private practitioners and healthcare organizations solve their billing challenges and recover millions of dollars
in lost revenues. She personally has performed over 1000 audits.
[3585] Hospice | Intake And Eligibility
[3583] Hospice | Levels Of Care – A Team Effort
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | May 20, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this session, the four levels of care will be examined to include how the interdisciplinary team determines
the appropriate level of care for each patient. This discussion will include detailed descriptions of each of the hospice team members and how each member influences the quality
of hospice care and ultimately the appropriate level of care. There will be a thorough discussion on how to meet the Interdisciplinary Group Conditions of Participation and how
effective engagement of the team members leads to improved patient and family satisfaction and ethical practices. This session will explore ideas on how to handle situations when
the team doesn’t agree on the appropriate level of care, and how to deal with live discharges incorporating licensure and Conditions of Participation compliance requirements for
these important, potentially life-changing decisions.
TAHC&H Faculty/Presenter(s): J Robert Parkey, MD MTS HMDC CMD,Board Certified in Family Medicine & Hospice and Palliative
Medicine, Certified Hospice Medical Director, Certified Post-Acute and Long-Term-Care Medical Director, Healing Hands Healthcare, LLC- Wichita Falls, Texas
About the Presenter: J. Robert Parkey is a sixth-generation native of the Wichita Falls area, and
received his Doctorate in Medicine from the University of Texas Medical Branch in Galveston, and then completed his residency in Family Medicine
at the University of Oklahoma campus in Tulsa, where he served as Chief Resident. In 2010, he completed a Masters degree in Theological Studies
from the University of Dallas in Irving, with a personal emphasis in Biomedical Ethics.
Dr. Parkey practiced rural medicine in Henrietta, Texas for 17 years, but found a special love for the care of the elderly,
those with dementia, and for patients with terminal and life-limiting illnesses, expanding his medical specialization and joining the medical staff of
Hospice of Wichita Falls in 2008, then closing his rural practice in 2013. He is a member of numerous medical societies, including the American Academy
of Hospice and Palliative Medicine, the Society for Post-Acute and Long-Term Care, the American Geriatrics Society, the American Society for
Bioethics and Humanities, and the Catholic Medical Association.
His “spare time” is filled caring for his family ranch in Clay County, and trying to keep up with his wife Katie
(a Registered Nurse who helps him run his private practice and who serves in a number of volunteer capacities in the area) and their three
daughters. His hobbies include fishing and literature, and he is a member of the Wichita Falls Poetry Society, the Texas Poetry Society, and
the Academy of American Poets.
Dr. Parkey holds board certifications in Hospice and Palliative Medicine, Family Medicine, and board
certification by the Hospice Medical Director Certification Board. He also holds board certification from the American Board of
Post-Acute and Long-Term Care Medicine.
[3583] Hospice | Levels Of Care – A Team Effort
[3587] Hospice | Long Length Of Stay (LLOS) Compliance
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | August 12, 2021
Program Description: Medicare Administrative Contractors (MACs), Unified Program Integrity Contractors (UPICs) and
Supplemental Medical Review Contractors (SMRCs) are busy in the hospice industry right now. As CMS and contracted agencies improve their use of data to evaluate
outliers in the hospice community, it’s crucial for providers to understand how data is used, where to find provider information, and how to evaluate documentation
in cases in Long Length of Stay (LLOS) cases. This session will cover the basic factors that contribute to LLOS and identify the proper tools providers can
utilize for tracking decline. The session will also cover the process of completing documentation reviews, what to consider in determining ongoing decline
and terminality, and how to respond to a request for additional review.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Dee Geray, RN, Senior Clinical Consulting Manager, McBee
About the Presenter(s): Dee Geray, Senior Clinical Consulting Manager at McBee, has more than 30 years
clinical and operational experience, including 6 years of military service and 20 years of hospice experience in a variety of roles with not-for-profit,
for-profit, independent and corporate structured environments. Her expertise includes operationalizing CMS regulatory requirements, providing compliance
and due diligence oversight, and implementing best operational and clinical practices. Dee works with hospice providers and investment firms nationwide
on several project scopes and oversees a team of consultants who perform audits that include billing compliance reviews, state and accreditation survey
plan of correction support, pre and post-claim reviews, mock surveys, and appeal support. She has presented in both State and National conferences
on current hospice topics and industry trends.
[3587] Hospice | Long Length Of Stay (LLOS) Compliance
[3581] Hospice | Palliative Care: Expanding Our Reach Across Providers
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | March 11, 2021
Program Description: Do you see the words "palliative care" and think Hospice?
Many do, but that would be the furthest from the truth! Palliative care applies to a multitude of providers in the Home Care
Industry. Join Dr Linda Tavel in this insightful webinar as she delves into the definition and history of palliative care,
guidance on how to start a palliative program and palliative care best practices all while she applies this across the continuum of providers.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Linda Tavel, MD MBA FAAHPM, Hospice Medical Director
Texas Home Health and Hospice, AccentCare/Seasons Hospice
About the Presenter(s): Dr. Linda Tavel serves as National Hospice Medical Director for Accentcare Hospice and Hospice Medical Director
for Texas Home Health and Hospice in Houston, Texas. She graduated from the University of Texas Health Science Center at Houston, and completed a residency in Family Medicine at
Memorial Hermann Southwest Hospital, where she trained alongside chaplain trainees at the Clinical Pastoral Education program. She obtained an MBA from University of Houston a
t Clear Lake in 1999. She has practiced hospice and palliative medicine since 2001—full time since 2004. Her interests are in performance improvement, patient safety as it pertains
to the care of hospice and palliative care patients, and in decision making tools for advance care planning. She also has passions for creating a healing environment. Dr. Tavel is
a proud native Houstonian and lives with a Geriatrician, a Web Designer, and a cat.
[3581] Hospice | Palliative Care: Expanding Our Reach Across Providers
[3586] Hospice | QAPI - Meaningful Insight For Hospice Leaders
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | July 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Culture is the character of an organization. It touches every part of a business, the service
it provides, the clients it serves and, ultimately, affects its financial performance. While quality elements are defined and regulated in hospice and palliative
care, it is easy for the associated reporting to become just that, a report. What if quality became a member of your team, with a clear job description and
introduced to every new team member on day one? With a clear understanding of how a culture of quality can positively impact patient care, improve employee
satisfaction, regulatory and financial performance, hospice and palliative care leaders can take their quality programming from mundane to meaningful.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s): Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized
reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3586] Hospice | QAPI - Meaningful Insight For Hospice Leaders
[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | June 10, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Program Description: Volunteers are an important part of a hospice organization’s operations, compliance,
and quality performance. Where would we be without our volunteers? In a world where technology is an important part of everyday life, successful
volunteer professionals leverage technology to develop a volunteer recruitment and retention strategy. Gone are the days of posting volunteer
opportunities at the local coffee shop, library, or the current volunteer recruitment websites. To stand out, volunteer professionals need to
understand how to develop a volunteer recruitment and retention strategy that includes an analysis of the current volunteer program to identify
what is working well and not so well. Using that information and leveraging what we will be discussing in this session, your volunteer program
will grow in ways that you may have never imagined.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s): Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
company wide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
[3505] Hospice Medicare Advantage Carve-In: The Time Has Come
Details of the Value-Based Insurance Design (VBID) Model – Hospice Benefit Component.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: This presentation covers the details of the Value-Based Insurance Design (VBID) Model – Hospice Benefit Component.
Medicare Advantage (MA) has long had coverage for home health patients, but there has never been coverage for Hospice under the MA benefit. VBID is a demonstration that will begin
January 1, 2021. There are 9 Medicare Advantage Organizations (MAO) that will be participating and have coverage in multiple states. In addition to Hospice care there is an expansion
of Palliative Care services that will be offered to patients through the MAO. CMS is testing how the hospice benefit component can improve beneficiary care through greater care coordination,
reduced fragmentation, and transparency in line with recommendations by the Office of Inspector General (OIG), the Medicare Payment Advisory Commission (MedPAC) and others.
CMS will require that MAOs provide beneficiaries with broad access to the complete original Medicare hospice benefit. This presentation covers all known aspects of the demonstration and prepares
hospices for the reality that Medicare Advantage is now in the Hospice world.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops
and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart
reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving
on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home
Health OASIS Guide to OASIS-D1.
[3505] Hospice Medicare Advantage Carve-In: The Time Has Come
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
Nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: There are nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care. Most veterans and private duty organizations are unaware of the multiple funding sources available to
pay for veterans care. Educating your team on the variety of benefits available to veterans for post-acute care (private duty, home health, and hospice care)
will ensure that your organization is ready to grow your referral sources while providing a niche market to those that have served our country so well. In this presentation
Tammy Ross will speak with retired Air Force Col. Terry Ross about where home care organizations and veterans can find the funding needed to cover care in the home
and will discuss practical considerations for caring for veterans.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
[3514] Inclusive Leadership: A Critical Leadership Milestone
Your role as a homecare leader for Diversity, Equity, and Inclusion (DEI).
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: In this session you'll discover a safe space to hear about and talk about Diversity, Equity, and Inclusion (DEI).
After a brief overview of DEI, attendees are invited to complete a self-assessment to explore their readiness for the Inclusive Leadership journey.
Ms West shares how clarity of values and mastery of distinct traits can equip today’s leaders to become catalysts for meaningful change and a more effective fight against bias and discrimination.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Belinda West, OTR, C-SIPT Thrive Skilled Pediatric Care, Clinical Director, Therapy Occupation Humanity, Founder
About the Presenter(s): Belinda West's career as a licensed and registered Occupational Therapist has spanned more than 35 years.
Settings include psychiatric, acute care, burns, SNF, school-based, adult, and pediatric home health. As the Clinical Quality Director, for Thrive SPC, Belinda provides leadership,
consultation, regulatory support, staff education, and program development. She frequently speaks on ethics, clinical excellence, and personal development topics for a variety of
entities across the country.She is the Founder of Occupation Humanity, LLC (in launch phase), which provides DEI consultation and experiential programming committed to fighting
healthcare disparity.She proudly served on the TAHCH Education and Pediatric Committees in the past and was accepted to resume service on the Pediatric Committee in 2019.
Belinda is also honored to serve as the Chair of the TAHCH DEI Task Force, which was formed in 2020.
[3514] Inclusive Leadership: A Critical Leadership Milestone
[3573] Infection Control
Presents the current regulatory requirements for infection control for home health and hospice agencies.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A presentation on the current regulatory requirements for infection control for home health and hospice agencies, as well as practical
implementation of the regulations within your agency. The presentation offers tips and tools for you to use as you tackle the ongoing challenge of educating staff,
patients and caregivers about this ever-important requirement: §558.259(d)(8)
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenters: Colleen Bryan, RN, JCC Consulting
About the Presenters: Colleen Bryan has worked in the home care industry since 1996, holding various
positions in both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is
currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas.
Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries.
She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to
provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3573] Infection Control