Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3464] 2021 & Beyond - RAP Phase Out
Ready for 5-day, no-pay RAPs in 2021?
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: There are significant changes that are going to occur in 2021 and 2022 with the Phasing out of the RAP and
the introduction of the Notice of Admission. RAPs will have NO associated reimbursement in 2021, but will carry a monetary penalty if not filed timely. The Notice of Admission
completely eliminates that RAP and carries a penalty that could erase all payments for the entire time you have cared for the patient! Preparation is KEY!
Program Learning Objective(s): Participants will actively engage in the activity and will indicate an intent to change their practice
by identifying the 2021 RAP requirements, including timeliness parameters, the 2022 Notice of Admission and the impact of PreClaim Review of the Review Choice Demonstration.
TAHC&H Faculty/Presenter(s): Melinda Gaboury | COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops
and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews
and due diligence. UPIC, RA, ADR &TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on
the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the
Home Health OASIS Guide toOASIS-D1.
[3464] 2021 & Beyond - RAP Phase Out
[3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age
Intended to completely rewire the way you look at the marketing activities in your agency!
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: How can you set your agency apart in your marketing strategy?
This presentation is intended to completely rewire the way you look at the marketing activities in your agency. You will learn the
importance of implementing a social work mindset in a digital atmosphere that will become the building blocks of reputation management
for the exceptional care your agency will provide. Finally, you will have the opportunity to assess you follow-up and follow-through.
You only get one chance to make a first impression, let’s build one that last.
Program Learning Objective(s): Participants will identify how to implement effective marketing
strategies and build partnerships that serve to distinguish their agency.
TAHC&H Faculty/Presenter(s): Lauren Patrick | M. A., Director of Development and Marketing, Helping Restore Ability
About the Presenter(s): Lauren Patrick has had a passion for non-profit work
since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social
services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability
services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant
care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories
to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using
digital resources to enhance networking relationships.
[3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age
[3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond
Provides essential skills to communication.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Twenty twenty-one will hold many more challenges for the new world as the public health emergency continues.
The importance to embrace change and continue to adapt will depend on the communication strategies for leaders in every organization. This program provides essential skills
to communication utilizing conversational intelligence in a variety of formats.
TAHC&H Faculty/Presenter(s): Marcylle Combs MS, RN, BS, CHCE, President, MAC Legacy
About the Presenter(s): Marcylle Combs After over 30 years in home health care and hospice, holding many positions
including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities.
She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a
home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She has
served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice Financial Managers
Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s 25,000 home care and
hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring, leadership and communication.
[3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond
[3461] Advanced Concepts in Finances: Advanced Reporting for Non-Financial People
Importance of training clinical, operational, financial aspects...
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: A solid foundation of business knowledge through the multi-faceted changes agencies have had to
endure this year, is the key to surviving. Businesses have had to morph practices to comply with multiple regulatory changes and temporary waivers. This program
will stress the importance of the most effective utilization of training your staff from clinical, operational, financial aspects and review how the
intake/referrals process plays into the business practice.
TAHC&H Faculty/Presenter(s): Amy Knight | CPA, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with
over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues
pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3461] Advanced Concepts in Finances: Advanced Reporting for Non-Financial People
[3454] Advanced Concepts in Leadership: Testing Leadership
Learn about the traits and practices of successful leaders.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 10, 2020
Program Description: Everyday is a new adventure in home care but this year has tested home health and hospice leaders in ways that could have never expected.
While each of us can think of a leader that has positively impacted our care, rarely do we have the opportunity to take a deep dive into what traits successful leaders share, the tools that are
leveraged by successful leaders and how successful leaders maintain themselves to ensure that they are performing at the level required to be successful.
This session is intended to teach Administrators the traits of successful leaders, how strategic planning and change management promote the success of leaders and the organizations that they lead
and how self-care is a fundamental for leaders in home care.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Social Work Continuing Education
1.0 Hr(s) SWCEU
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s): Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized
reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3454] Advanced Concepts in Leadership: Testing Leadership
[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
Gain insight on the vital parts and pieces to improve
performance with the new payment requirements.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The new cash reality under PDGM has home health agencies eager to determine if their
well-laid plans have created effective change to strengthen clinical and financial operations. Gain insight on the vital parts and pieces to improve
performance with the new payment requirements. From revenue validation to organizational processes, Ron Barrera will diagnose and provide a treatment
plan to manage cash flow and achieve greater efficiency.
TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants LLC
About the Presenters: Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on more than 30 years of
progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader. He spearheads team consulting efforts in finance
to support clients with financial reporting and analysis, budgeting, accounts receivable management, benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues.
A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas in Dallas/Fort Worth, and
also served as a vice president of operations for a large for-profit home health agency. In his role as a consultant, he has assisted organizations in achieving enterprise wide goals
for transformation and performance improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions.
As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement functions for providers
ranging in size from $25M to $280M+ in annual revenue. An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers Association,
Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University.
[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
[3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
Insights for teams, team leaders and case managers based on the findings of gap analyses...
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The new financial realities under PDGM require home health agencies to look closely at
clinical operations and make accommodations that will uphold quality, including care alternatives that add value to the equation. Laura Wilson shares
insights for teams, team leaders and case managers based on the findings of gap analyses to help organizations make a successful transition under the new requirements.
TAHC&H Faculty/Presenters: Laura Wilson, RN, BSN, COS-C, Senior Manager, Operations Consultant, Simione Healthcare Consultants LLC
About the Presenters: Laura Wilson A nurse in home-based care since 1985, Laura has served in progressively
responsible clinical and regional leadership roles in the throughout the United States, including Minnesota, Washington, and Florida. Her extensive expertise includes
multi-site operations, quality management, human resources, compliance, business development in home-based care. With additional experience in home health consulting
and acute care, she has worked to advance the role of home health, hospice and palliative care to support population health with health systems and networks.
Wilson previously worked for Kindred at Home (MN), North Memorial Health Care (MN), Intrepid USA Health Care Services (TX), Nurse On Call Home Health Care (FL),
Tender Loving Care/Staff Builders (Western US), In Home Health (MN), and Health One Home Care & Hospice (now Allina – MN). A certified OASIS clinical specialist,
she earned her BSN from the University of North Dakota, Grand Forks.
[3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
[3465] Budgeting and Cash Flow under PDGM
Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment. It is important for an agency to operate effectively in all areas of the revenue cycle to reduce the cycle time for claims
and avoid cash flow issues. This program covers all the critical roles in the revenue cycle process, and discusses how to avoid cash flow issues as well as
identify Key Performance Indicators that impact financial performance and how to develop a realistic PDGM budget.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate intent to change
their practice by developing a realistic and dynamic 2021 PDGM budget and Identify key performance indicators (KPIs) that impact financial performance in PDGM.
TAHC&H Faculty/Presenter(s): Michael Simione, Manager, Simione Healthcare Consultants | Kim Chapman, Senior Manager, Finance & Revenue Cycle, Simione Healthcare Consultants, LLC
About the Presenter(s): Michael Simione is a Manager with Simione Healthcare Consultants and has been an employee
since 2011. Michael has wide-ranging experience in PDGM, finance, budgeting, strategic planning, cost reporting, data analytics and benchmarking.
Kim Chapman joined the Simione team in 2020 to support the financial goals of home care
and hospice clients with her strong background in claims and billing management in provider organizations, and experience as a consultant and interim manager for
revenue cycle management. She previously served more than 15 years in home and community-based care organizations across billing, EMR/technology analysis, claims
analytics and quality/process improvement disciplines. Between 2005-2020, she served as director of revenue cycle management at Gulfside Healthcare Services, and
held progressive roles in billing coordination, RCM, and patient accounts at Chapters Health System, both in Florida. She also has experience as a revenue cycle
systems analyst with Bon Secours in Virginia. Kim is a graduate of Saint Leo University, St. Leo, Florida, with a B.S. in healthcare management.
[3465] Budgeting and Cash Flow under PDGM
[3429] Caring for the Professional Caregiver During Crisis
Practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Professional caregiving is already a challenging task. Healthcare has been facing
particularly difficult times with financial and regulatory uncertainty in recent years. In 2020, we've encountered a new opportunity to deepen our
emotional intelligence, mindfulness, and resilience that will allow us to not only survive but actually thrive through these, and other, circumstances.
This presentation reviews the literature related to the moral distress, moral injury, and various forms of trauma professional caregivers are facing
in our current reality and practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
TAHC&H Faculty/Presenter(s): Dr. Carla Cheatham, MA, MDiv, PhD, TRT
About the Presenter(s): Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in
trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote
speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, Chair of NHPCOs Ethics Advisory Council, former Leader for NHPCO’s
Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes
books and videos about resilience, communication, boundaries, grief, healthy leadership, service recovery, and emotionally competent professionals.
[3429] Caring for the Professional Caregiver During Crisis
[3444] Clearing the Path to Pediatric Reimbursement
Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
1
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Program Description: All too often professional staff submit a Plan of Care (POC) anticipating Payor approval, yet later
hear their POC was denied due to missing payor specific documentation requirements. In this presentation, Beverly Sepulveda will highlight the specific documentation you
will need to decrease your denials and improve payor approval. This will include critical elements that must be included in the Plan of Care, treatment notes and
telehealth notes. Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
TAHC&H Faculty/Presenter(s): Beverly Sepulveda, MBA, BSN, RN, SynerImages Healthcare Consulting
About the Presenter(s): Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies,
Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based
policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her
firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance.
[3444] Clearing the Path to Pediatric Reimbursement
[3376] Connected Home – The Artificial Intelligence Revolution
Emerging developments in patient support technologies...this session will introduce you to some of these options and
how to use to your benefit.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Since the dawn of the new millennium, nearly every aspect of our lives has been transformed by technology.
Emerging developments in patient support technologies – from dedicated devices to applications that transform phones and other commonplace items in the home and community
into interconnected systems – are transforming the way that patients are beginning to think about healthcare. This session will introduce you to some of these options and
how to use to your benefit. Harnessing the power of new technology and supporting data-powered insights will be critical to powering a 21st-century healthcare system that
responds to the desires and expectations of patients and their caregivers and delivers on optimal health care outcomes.
TAHC&H Faculty/Presenters: Sherl Brand, RN, BSN, Senior VP Strategic Solutions, CareCentrix; Jon Terenzetti, VP of Data & Technology Transformation at CareCentrix
About the Presenters: Sherl Brand is a registered nurse and health care executive with over twenty-five years of experience in
both for profit and non-profit organizations. Currently Sherl is Senior Vice President of Strategic Solutions at CareCentrix focusing on strategy, network engagement and partnerships. Prior to joining CareCentrix,
she held the roles of Chief External Affairs Officer with Visiting Nurse Association Health Group, a state-wide non-profit home health, hospice and community based organization,
National Director of Managed Care Contracting for Bayada Home Health, a national for profit home health, hospice and private duty organization and VP Government Affairs & Business development for
Patient Care, a multi-state for profit home health and private duty nursing organization.
Sherl also served as the CEO of the Home Care & Hospice Association of NJ and its related Home Care Foundation. She was also elected Chair of the National Association for Home Care &
Hospice Forum of State Associations. Sherl has served on multiple national, state and local boards and advisory groups including, but not limited to, the National Association for Home Care & Hospice Board,
National Government Services Provider Advisory Board, Hospital Joint Venture Boards and Partnership for Medicaid Home Based Care. Sherl received her B.S.N. from Ohio Wesleyan University and was a Certified Case Manager from 1993-2008.
Jon Terenzetti is the Vice President of Data & Technology Transformation at CareCentrix. In his role, Jon oversees the team responsible for identifying,
assessing, and developing next-generation data, analytics, and technology assets that assist in the delivery of higher-quality healthcare. Throughout his time at the company, Jon has managed key partnerships and
capability buildouts with machine learning and artificial intelligence partners that help deliver better health outcomes to 25M+ lives under management. Prior to his current role, Jon acted as Chief of Staff to the CEO.
Jon’s career has been focused on patient engagement. Before CareCentrix, Jon spent years working at CVS Health, overseeing a range of initiatives, including the redesign of the
pharmacy ExtraCare rewards program, the launch of CVS’s audiology and optometry services in select markets nationwide, patient segmentation and acquisition efforts, retail technology rollouts, and
numerous gross margin and operational efficiency initiatives. Before CVS, Jon worked at Target Corporation in financial forecasting and planning. Jon holds a BA in political science from Yale University.
[3376] Connected Home – The Artificial Intelligence Revolution
[3366] Create a Marketing Plan Using Specialty Programs
Will discuss seven private duty specialty programs with associated marketing plans...
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Increasing private duty market share requires agencies to demonstrate value to multiple referral sources to include patients and families! By training caregivers on specialty programs, agencies are able to grow revenue streams while at the same time providing career ladders for caregivers- thus creating a win- win for private duty!
This presentation will discuss seven private duty specialty programs with associated marketing plans. Attendees will walk away with actionable items to grow their private duty business!
Program Learning Outcome: Participants will be able to identify how specialty programs via marketing plans can grow revenue streams.
TAHC&H Faculty/Presenter: Tammy Ross, Senior VP of Professional Services, AXXESS
About the Presenter: Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.
[3366] Create a Marketing Plan Using Specialty Programs
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
Teaches how to successfully implement a Dementia-specific service line
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Program Description: Dementia is a silver tsunami with almost 14 million Americans expected to be
diagnosed with Alzheimer's disease by 2050. Providing safe and effective home care for these clients requires not only a different caregiver
skill set but also additional administrative support. This session will teach how to successfully implement a Dementia-specific service line.
In addition, we will conclude our session with a thought-provoking discussion regarding Medicare Advantage plans and homecare’s role in
delivering quality care to the plan’s members.
TAHC&H Faculty/Presenters:Bob Roth, Managing Partner, Cypress HomeCare Solutions; Michelle Cornelius-Toft, Director of Memory Care Programs at Cypress HomeCare Solutions and Program Specialist for Honor Care Network
About the Presenters: Bob Roth is Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions
with his family in 1994. With nearly 35 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the
home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the
Month and was a finalist for the 2015 Phoenix Business Journal’s Healthcare Heroes award. Cypress won the Better Business Bureau’s Business Ethics award in 2013, and in 2018. Bob
hosts a radio show called “Health Futures, Taking Stock in You.” This program airs every Friday from Noon to 1:00 pm on Money Radio 1510 AM, 105.3 FM. In addition, he writes a monthly
column called “Aging Today” for the Jewish News of Greater Phoenix, and Lovin Life after 50 newspapers. In March 2017 Bob was appointed to the Governor’s Advisory Council on Aging by
Arizona Governor Doug Ducey. This was the first time in the Council’s 40 years that a home care/home health care agency owner/manager has served on the Council. On September 11, 2019
Bob was selected the winner for the Home Health Care News Future Leader Award - Recognizing up-and-coming leaders elevating the home health industry.
Michelle Cornelius-Toft earned her Master of Social Work in 1997 from Arizona State University, and in 2011 her Master of Education in Human
Resource Development from the University of Illinois. The majority of Michelle’s work experience has been with people diagnosed with dementia, either in their homes or in memory care
facilities. Michelle Toft is currently the Director of Memory Care Programs at Cypress HomeCare Solutions in Phoenix, AZ and a Program Specialist for Honor Care Network out of San Francisco, CA.
She is a public speaker at national conferences and provides consulting services to help others implement dementia programs within their own organization. At Cypress HomeCare Solutions and
Honor Care Network she has implemented a dementia training program for their caregivers, a family support and education program for the family members of those diagnosed, and provides public
educational sessions. Michelle has been a volunteer for the Alzheimer’s Association since 2013 as a support group facilitator, a member of their Speaker’s Bureau, and a member of the
Alzheimer’s Impact Movement. She is a member of the State of Arizona Alzheimer’s Task force and a volunteer for the Dementia Friendly Arizona movement.
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the
regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a
meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care,
identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on
how to develop a culture of leadership in their own agency.
TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess
About the Presenters: Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years
of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant.
Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas.
In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients,
and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care
and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3365] Creating a QAPI Culture of Leadership in Hospice
[3440] Critical Home Health PDGM Claims Processing Update
What does 2020 hold for your reimbursement?
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The Home Health Proposed Rule 2021 was released June 30, 2020 and while there are not significant
changes to the PDGM model there are some details that need to be reviewed! RAPs will have no payments and will have a payment PENALTY if not filed timely.
There are some changes to the wage indices in multiple states with swings in the applicable rates of no greater than 5%. Medical Review began again on
August 3, 2020, across the nation. What does 2020 hold for your reimbursement?
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate
best practices for their claims processing under PDGM model in relation to the RAP changes that will impact agency revenue, wage indices and medical reviews.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement
Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix
calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3440] Critical Home Health PDGM Claims Processing Update
[3374] Cyber Related Threats and Managing the Risks
Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: In the new reality of quickly evolving technology, risks are on the rise. Cyber breaches in the
last nine years have resulted in over 2,500 healthcare data breaches involving 500 or more records. Data breaches and the resulting regulatory and legal actions
have escalated in healthcare with penalties reaching in the multi-millions. Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H Faculty/Presenters: Ricky Smith, Innovative Business Technologies
About the Presenters: Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service
Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product
group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus
years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector.
Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
Dave I. Davis Coming Soon
[3374] Cyber Related Threats and Managing the Risks
[3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies
The rise of business intelligence (BI)
is unlocking actionable insights that will dramatically improve home and community care organizations.
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: The shift to electronic medical records, digital systems,
and cloud computing has made capturing and compiling large amounts of data much easier. However, despite having large
amounts of data, providers are generally faced with the challenge of not knowing how to leverage the data beyond basic
reporting. Moreover, in the home and community care sector in particular, visit, operational information, and
clinical data is often stored in paper format -- or if is it digital, resides in siloed databases. These system
deficiencies make it near impossible to gain a holistic view of operations and eliminates the ability to “pivot” data.
The catalyst for this change is to be obsessed about data-driven decision making. The rise of business intelligence (BI)
is unlocking actionable insights that will dramatically improve home and community care organizations.
Program Learning Outcome: Participants will be able to cite how to leverage
data beyond basic reporting and data driven decision making and describe how these insights could dramatically improve home and community care organizations.
TAHC&H Faculty/Presenter: Brady Murphy, Sales & Marketing, AlayaCare
About the Presenter: Brady Murphy is an accomplished marketer, speaker, and
entrepreneur, he has been part of two start-ups in the technology field. The first start-up brought to marketers the world
of mobile marketing, his company was one of the first mobile marketing agencies to emerge in the digital boom in the early 2000s.
The second start-up was a pioneering software company to bring mobility to workforce management. Today, Brady oversees sales
and marketing of AlayaCare, a software company that offers home and community care provides one comprehensive solution to support
healthcare in the home along with all the benefits of virtual care delivery (RPM, telehealth, video conferencing).
[3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies
[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
The world is on the cusp of change and the future requires leadership.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Program Description: Identifying the need to be diverse can be eye-opening in multiple ways.
Diversity encaptures more than inclusion. Diversity measures our ability to share differences, build relationships, and be creative thinkers.
Identifying healthy solutions to diversity requires a deeper understanding of the many definitions available. The workforce is the breeding ground of innovation,
collaboration, and cultural sensitivity. While training and mentorship expedite professional development, engaging the workforce’s ideas, energy, and insight
leads to improved customer experience, faster innovation, and greater retention rates. As efforts increase for diversity positions and initiatives,
inclusivity is the foundation upon which culture is built to last. The world is on the cusp of change and the future requires leadership.
What role will you play? It’s time to RESET!
Program Learning Objective(s): Participants will actively engage in a discussion of diversity and inclusion by
identifying biases that contribute to the lack of diversity, list active approaches to defer anger and anxiety, describe effective strategies for
managing difficult conversations, explain how communication can reduce conflict and promote positive change, emotions, compassion, and acceptance.
TAHC&H Faculty/Presenters: Anita Foster, MSW, Ph.D., Master Caregivers
About the Presenters: Anita Foster A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert
in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality.
As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values,
leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and
motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow
Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations
across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight.
[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
[W3414] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
EP plan tools for Licensed and Certified Home Health Services & Hospice
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both Medicare and Hospice emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience.
She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC,
and numerous state home health associations.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI,
Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice,
Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees.
[W3414] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
[W3415] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
EP plan tools for Licensed Home Health Services & Personal Assistance Services
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both LHHS and PAS emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Lopez, BSN, RN
About the Presenter: Jennifer Lopez is a Clinical Consultant with Lopez Healthcare Consulting while completing her MSN & Family Nurse Practitioner degree.
She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care and residential services. She received her LVN from Cooke County College in 1987,
Associates Degree in Nursing from North Central Texas College in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN).
Her current responsibilities include providing education, training and clinical support for the Home Health and IDD programs in Texas. She also serves as Immediate Past President of the Texas Association of Home Care and Hospice.
Jennifer has a vast range of expertise in the areas of operations, due diligence, QA, clinical, state and federal regulations, compliance and investigations.
Jennifer has a passion to ensure each person cared for receives the highest quality care possible.
[W3415] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.